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Exceptional Motorcar

Defiance, OH

Overview
Employees
Reviews
Vehicles
4.6
1,454 Reviews
Welcome to Exceptional Motor Car serving the greater Defiance, OH area. Exceptional Motor Car is a Domestic, Import Auto Dealer Our goal is to make your car buying experience the best possible. Exceptional Motor Car's virtual dealership offers a wide variety of used cars. Conveniently located in Defiance, OH we also serve Toledo, OH and Fort Wayne, IN. If you're looking to purchase a used car, you've come to the right place. At Exceptional Motor Car we pride ourselves on being the most reliable and trustworthy used dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! The Used Car Dealer You Can Count On We're the kind of dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration. It's a lot to wrap your head around but at Exceptional Motor Car we do our best to make the car buying experience an easy one. We're the kind of Defiance, OH car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Defiance, OH dealer that strives for 100% customer satisfaction.
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20891 CR 424

Defiance, OH

43512

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Showing 1,454 reviews

November 30, 2020

Fast and friendly! By far the best experience buying a vehicle ever! Walked in to get what I wanted and walked out with what I wanted! Thanks Doug More

by Rick1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Jones Jr
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November 30, 2020

Thxs to Doug Jones was a wonderful experience... what a wonderful sells group Thxs for the new beautiful car it’s awesome...Thxs again team!! More

by Ray Moats Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Jones Jr, Amber Greek
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November 26, 2020

Great people to work with. Very professional. Would recommend to other people. They will work with you in anyway possible and help you get the answers you need. More

by mike stantz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Coleman, Abbi Cereghin
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November 24, 2020

Found this truck on cargurus. Instantly knew it was the truck I wanted. They made it fast and easy and painless. Even stayed open a little later for us to purchase the truck. More

by 7h racing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hines
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November 19, 2020

I had a great experience from start to finish! Abbi was very pleasant. Jeremy was very helpful and accommodating. Amber was very thorough throughout the buying process. They all made my experience excellen More

by Wil Abel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Greek, Jeremy Hines, Abbi Cereghin
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November 13, 2020

With this being our first attempt at purchasing a vehicle, our nerves were on high alert as we ventured into the unknown. Upon arriving at Exceptional Motorcar we were met by Jordan, a salesman, who More

by Nolan Wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan White, Mike Coleman
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November 12, 2020

I was completely screwed by this dealership on my vehicle purchase. They said it had a look through, but it wasn’t done very well. I already have an additional $5,000 put into this vehicle due to two seal More

by Bryan Sallmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amber Greek, Jeremy Hines, Abbi Cereghin
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Dec 09, 2020 -

Exceptional Motorcar responded

Hello Bryan, My name is Zak Foltz. I'm the sales manager here. We want to make sure our customers feel we are providing them with all the necessary information before they purchase a vehicle. I am very sorry you feel we screwed you on this vehicle. We are one of the largest wholesalers in the midwest. The vehicle you were interested in was in line to be sent to an auction. This vehicle was not intended to be a retail unit. Due to this the vehicle was sold as is. These vehicles go through a quick inspection and may get some body work done to them. We had our service manager come out and go over the vehicle with you. He explained why the vehicle wasn't a retail piece. You were aware of why the vehicle was being sold as is. Our retail units come with a 6 month 6000 mile warranty at no charge. This one did not because it was never considered as a retail unit. I am confident our staff informed you as to what the risks were when purchasing an as is car. Due to this I feel this review is unfair. Thank you and we'd love to earn your business in the future.

November 12, 2020

All went well. Did not buy a vehicleBlah. Blah. Blah. All went well. Did not buy a vehicle Blah. Blah. Blah. Blah. Blah. Blah. Blah. Blah. Blah. Blah. Blah. Blah. Blah. Blah. Blah. Blah. Blah. More

by erik26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Coleman, Zak Foltz
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November 12, 2020

Jamie Smiddy was great to work with, he was very on top of everything and communicated well on the truck that my company purchased through him. He even made sure the gas tank was full! More

by Adam M Orth and Sarah Orth
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Smiddy, Mike Coleman
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November 12, 2020

We had a great experience! The dealership and Quin made sure we were taken care of! We had a couple issues with the vehicle when we brought it home, they were quick to fix it! Very pleased! We would defini More

by Tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quintin Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NA, Zak Foltz
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