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Exceptional Motorcar
Defiance, OH
1,407 Reviews
Welcome to Exceptional Motor Car serving the greater Defiance, OH area.
Exceptional Motor Car is a Domestic, Import Auto Dealer
Our goal is to make your car buying experience the best possible. Exceptional Motor Car's virtual dealership offers a wide variety of used cars. Conveniently located in Defiance, OH we also serve Toledo, OH and Fort Wayne, IN.
If you're looking to purchase a used car, you've come to the right place. At Exceptional Motor Car we pride ourselves on being the most reliable and trustworthy used dealer around. Our inventory is filled with some of the sweetest rides you've ever seen!
The Used Car Dealer You Can Count On
We're the kind of dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration.
It's a lot to wrap your head around but at Exceptional Motor Car we do our best to make the car buying experience an easy one. We're the kind of Defiance, OH car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Defiance, OH dealer that strives for 100% customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,407 reviews
November 02, 2020
2014 f150 test drove, bought with the understanding rear u joint was to be replaced. It was close to failure. Are vehicles inspected ? Picked truck up next day, u joint was replaced. Yoke for the same u joi u joint was to be replaced. It was close to failure. Are vehicles inspected ? Picked truck up next day, u joint was replaced. Yoke for the same u joint failed in driveway 4 hours later, shaft dropped to ground. Waited on parts for 3 days. Truck was returned today with a used u joint and used yoke installed. Not a professional solution. I am a mechanic with over 30 years experience, I have never repurposed a u joint. Is this a normal fix for your company ? Very poor experience. More
by Dave
Verified CustomerEmployees Worked With
Mike Coleman, Zak Foltz
October 30, 2020
Dave and I are extremely happy with the way the whole process of buying our truck was. The professional way that Doug was with both of us. We both appreciate everything that he did to make it easy to pu process of buying our truck was. The professional way that Doug was with both of us. We both appreciate everything that he did to make it easy to purchase our truck. Thank you Doug. More
by Jodie
Employees Worked With
Doug Jones Jr, Amber Greek
October 30, 2020
Excellent service. Went to test drive, and purchased vehicle 2 days after. Doug was patient and understanding with taking my time to decide and staying in budget. Definitely would recommend this guy!! vehicle 2 days after. Doug was patient and understanding with taking my time to decide and staying in budget. Definitely would recommend this guy!! More
by Cereghin90
Employees Worked With
Doug Jones Jr
October 29, 2020
Bought my 3500 Ram sight unseen. No surprises or issues so far, it was as advertised. Paul was very helpful in navigating the remote/distance purchase. I think the department putting together the paperwo so far, it was as advertised. Paul was very helpful in navigating the remote/distance purchase. I think the department putting together the paperwork could have made it a little more seamless and easier to navigate but we got through it. I was glad that they honored an original verbal quote on the truck even though it ended up being 2.5k$ less than the listed sales price. More
by ben61
Employees Worked With
Jordan White, Paul Duckett
October 28, 2020
I immediately felt at ease and welcome when I arrived at Exceptional Motorcar by the staff’s friendliness and efficiency. Overall a very good experience. Exceptional Motorcar by the staff’s friendliness and efficiency. Overall a very good experience. More
by NormEd
Employees Worked With
Amber Greek, Quin Fleming, Abbi Cereghin
October 27, 2020
Exceptional Motorcar was quick and easy to work with. They were super friendly and quick. We will definitely be looking for them on our next purchase. Kudos to Doug and Amber! They were super friendly and quick. We will definitely be looking for them on our next purchase. Kudos to Doug and Amber! More
by Wheeler
Employees Worked With
Doug Jones Jr, Amber Greek, Zak Foltz
October 27, 2020
No pressure sales!!!very informative. Got a great deal on my purchase, good trade in value for my vehicle.Drove many trucks on the with no hassle.I would definitely recommend. Go see Mike! my purchase, good trade in value for my vehicle.Drove many trucks on the with no hassle.I would definitely recommend. Go see Mike! More
by Bpnizzle
Employees Worked With
Mike Coleman
October 26, 2020
Great service, friendly staff, awesome deals!! The dealership is truly exceptional!! I recommend exceptional motorcar to anyone looking for a quality vehicle at a fair price. dealership is truly exceptional!! I recommend exceptional motorcar to anyone looking for a quality vehicle at a fair price. More
by Trever
Employees Worked With
Mike Coleman
October 22, 2020
Wide selection, transparent policies, personable and knowledgeable staff. Overall positive buying experience. Vehicle itself was well cared for and ready for me when I arrived to test drive. knowledgeable staff. Overall positive buying experience. Vehicle itself was well cared for and ready for me when I arrived to test drive. More
by Paul C
October 20, 2020
Great service, price, and value. Easy to take home a car you will be happy with. Doug Jones and Zak Foltz were very professional the whole way through the process. you will be happy with. Doug Jones and Zak Foltz were very professional the whole way through the process. More
by davestine
Employees Worked With
Doug Jones Jr, Zak Foltz
