Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Exceptional Motorcar

Defiance, OH

Overview
Employees
Reviews
Vehicles
4.6
1,429 Reviews
Welcome to Exceptional Motor Car serving the greater Defiance, OH area. Exceptional Motor Car is a Domestic, Import Auto Dealer Our goal is to make your car buying experience the best possible. Exceptional Motor Car's virtual dealership offers a wide variety of used cars. Conveniently located in Defiance, OH we also serve Toledo, OH and Fort Wayne, IN. If you're looking to purchase a used car, you've come to the right place. At Exceptional Motor Car we pride ourselves on being the most reliable and trustworthy used dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! The Used Car Dealer You Can Count On We're the kind of dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration. It's a lot to wrap your head around but at Exceptional Motor Car we do our best to make the car buying experience an easy one. We're the kind of Defiance, OH car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Defiance, OH dealer that strives for 100% customer satisfaction.
Contact Dealership
View Awards

20891 CR 424

Defiance, OH

43512

Directions

By Type

Showing 1,429 reviews

April 20, 2024

Everyone at this dealer are exceptionaly friendly and helpful! They have an awesome selection of cars. More

by Ruby S
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Hines
Report | Print
Apr 22, 2024 -

Exceptional Motorcar responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Exceptional Motorcar!

April 17, 2024

The first salesman we dealt with had no interest in selling us the truck we were looking at. His answer was , you get what you pay for. After a lengthy complaint from my wife, they hooked us up with so More

by mrdjspradlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Hines, Jake McGuire
Report | Print
Apr 17, 2024 -

Exceptional Motorcar responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

April 02, 2024

They went the extra mile to work with me and the transaction was smooth and quick. The entire staff was friendly and helpful. More

by dramus615
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Hines
Report | Print
Apr 02, 2024 -

Exceptional Motorcar responded

Thank you for choosing Exceptional Motorcar. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 01, 2024

Extremely honest and up front about the vehicle's. Would recommend to anyone shopping for a vehicle! More

by Raul.q
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Hines, Christina Adkins
Report | Print
Apr 01, 2024 -

Exceptional Motorcar responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Raul, please let us know.

March 16, 2024

Very nice people and easy to talk to. Wasn't impressed with how they handle negotiating or any benefits unless you finance with them. Just because I found better financing with someone el More

by tylerschnipke
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tracy Lee deserves 5 stars too. , Alyssa Hoffman, Jeremy Hines, Quin Fleming
Report | Print
Mar 17, 2024 -

Exceptional Motorcar responded

Thank you for your business and this review, Tyler. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 10, 2024

Very easy to get to from Fort Wayne! They have a wide variety of vehicles from which to choose. More

by Tgv401
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Hines
Report | Print
Mar 11, 2024 -

Exceptional Motorcar responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Exceptional Motorcar!

March 09, 2024

Jeremy and Nick made the buying process super quick and easy. Helped me find what I was looking for and got me in and out without any hassle. More

by Branden_resendez
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick, Jeremy Hines
Report | Print
Mar 11, 2024 -

Exceptional Motorcar responded

Thanks for sharing your thoughts about your experience with Exceptional Motorcar. We appreciate your business, Branden, and hope to see you again soon!

March 06, 2024

I had a wonderful experience purchasing a used car from exceptional. The process was stress free and pleasant. Jeremy and Jake were very thorough and knowledgeable. They were able to help me find a vehicle More

by abbym_10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Hines, Jake McGuire
Report | Print
Mar 07, 2024 -

Exceptional Motorcar responded

Thank you so much for choosing Exceptional Motorcar! Please let Jeremy or Jake know if we can be of any more assistance!

March 04, 2024

Professional, friendly, accommodating and easy to work with They worked to get me best possible deal More

by Mindyh81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Korey Heller and Mike Coleman
Report | Print
Mar 04, 2024 -

Exceptional Motorcar responded

Mindy, It's great to hear that Korey, Mike, and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Exceptional Motorcar!

March 03, 2024

Jake was phenomenal. Very kind, caring and attentive. He made sure to address any concerns that arose during the process. I will definitely recommend any one searching fo More

by Lindsaypasztor
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Mar 03, 2024 -

Exceptional Motorcar responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Lindsay, and we are thrilled that you found your experience with Jake to be a positive one. Please don't hesitate to reach out if you need anything else.

1
...
5
6
7
...
143