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Exceptional Motorcar

Defiance, OH

4.6
1,454 Reviews
Welcome to Exceptional Motor Car serving the greater Defiance, OH area. Exceptional Motor Car is a Domestic, Import Auto Dealer Our goal is to make your car buying experience the best possible. Exceptional Motor Car's virtual dealership offers a wide variety of used cars. Conveniently located in Defiance, OH we also serve Toledo, OH and Fort Wayne, IN. If you're looking to purchase a used car, you've come to the right place. At Exceptional Motor Car we pride ourselves on being the most reliable and trustworthy used dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! The Used Car Dealer You Can Count On We're the kind of dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration. It's a lot to wrap your head around but at Exceptional Motor Car we do our best to make the car buying experience an easy one. We're the kind of Defiance, OH car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Defiance, OH dealer that strives for 100% customer satisfaction.
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20891 CR 424

Defiance, OH

43512

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Showing 1,454 reviews

February 24, 2021

They made buying my new SUV so easy. Every one was so nice. I would recommend any one to go here to buy a vehicle. More

by kayla_delgado27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Jones Jr, Mike Coleman, Zak Foltz
February 22, 2021

Jeremy was always available when contacted as well as helpful and kind through the car buying process. I would recommend exceptional motorcar and their competitive pricing to all. More

by Jacob S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hines
February 21, 2021

The dealer told me the front differential was makeing a noise before I bought the truck they said they was going to fix it before I picked it up well just used the 4wheel drive and they didn't fix nothing More

by Jarrad
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Coleman
Mar 11, 2021 -

Exceptional Motorcar responded

Hello Jarrad, Thank you very much for your business. You bought your truck about a year ago. Our vehicles go through an 88 point inspection. We double check to make sure everything is in working order before our customers take delivery. We attached a warranty to your truck at no charge for 6 months/6,000 miles through Allstate. We also stand by our work for a short period of time after delivery to ensure customer satisfaction. I wish you would have contacted us earlier. My name is Zak. I am the sales manager here. Call and ask for me for anything. We are here to help.

February 17, 2021

Most Professional, Friendly Dealership, Would Recommend Most Professional, Friendly Dealership, Would Recommend to anybody lots of makes and modals of Trucks and SUV and Cars helped get me a Tonneau cover More

by jetr283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quintin Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Coleman
February 16, 2021

I drove over an hour and a half to check out this Denali and liked it so much I put a deposit down to get the ball rolling. Glad I did this Yukon XL is very nice and well worth the drive and time. Thanks to More

by Dream Denali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Smiddy, Amber Greek, Zak Foltz
February 15, 2021

Jeremy & Exceptional motorcar were an absolute pleasure to work with. Purchased a truck from them that I found online. Everyone I interacted with were very pleasant & eager to help. Been loving the truck More

by Roby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Meiring, Amber Greek, Jeremy Hines
February 13, 2021

Jeremy and the staff at Exceptional Motorcar made me feel reassured in my first big adult purchase with their charismatic character! I love my edge! More

by mansfieldashley17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Greek, Jeremy Hines
February 13, 2021

Was very happy with the dealership and are salesman Quin. He was very professional and not pushy..Made us feel very comfortable while we looked around and test drive several vehicles. I will be back in th More

by sniper538
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quintin Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2021

really was interested in a vehicle they had, but all I heard was"don't know when you can see it" We don't know the price yet....my manager, my manager, my manager...bought elsewhere More

by rose
Recommend Dealer
No
Employees Worked With
Hunter Showalter
Mar 02, 2021 -

Exceptional Motorcar responded

Hello Rose, My name is Zak. I'm the sales manager here at Exceptional Motorcar. I am truly sorry you had a bad experience with us. When we buy a vehicle we like to get it on our website as soon as we possibly can. We do this so people can see our upcoming inventory. We buy vehicles all across the country. There are times we don't have the vehicle before we post it on our website. In addition, we don't like putting a price on a vehicle before we know our true cost. The reason we do this is because we will price the vehicle as low as we can in order to be as competitive as we can. Being located in Defiance, OH our prices need to be very competitive so people can justify driving all the way here. I am sorry we missed the opportunity to earn your business. Maybe in the future you'll give us another shot. Thank you for your review.

February 09, 2021

Doug was very friendly, helpful, and polite. He helped me in all aspects needed. The whole dealership in itself was nice. I would definitely recommend Doug, and would purchase another vehicle from him in the More

by Wtmccaskill3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Jones Jr, Mike Coleman
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