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Exceptional Motorcar

Defiance, OH

4.7
1,407 Reviews
Welcome to Exceptional Motor Car serving the greater Defiance, OH area. Exceptional Motor Car is a Domestic, Import Auto Dealer Our goal is to make your car buying experience the best possible. Exceptional Motor Car's virtual dealership offers a wide variety of used cars. Conveniently located in Defiance, OH we also serve Toledo, OH and Fort Wayne, IN. If you're looking to purchase a used car, you've come to the right place. At Exceptional Motor Car we pride ourselves on being the most reliable and trustworthy used dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! The Used Car Dealer You Can Count On We're the kind of dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration. It's a lot to wrap your head around but at Exceptional Motor Car we do our best to make the car buying experience an easy one. We're the kind of Defiance, OH car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Defiance, OH dealer that strives for 100% customer satisfaction.
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20891 CR 424

Defiance, OH

43512

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Showing 1,407 reviews

February 13, 2021

Was very happy with the dealership and are salesman Quin. He was very professional and not pushy..Made us feel very comfortable while we looked around and test drive several vehicles. I will be back in th More

by sniper538
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quin Fleming
February 12, 2021

really was interested in a vehicle they had, but all I heard was"don't know when you can see it" We don't know the price yet....my manager, my manager, my manager...bought elsewhere More

by rose
Recommend Dealer
No
Employees Worked With
Hunter Showalter
Mar 02, 2021 -

Exceptional Motorcar responded

Hello Rose, My name is Zak. I'm the sales manager here at Exceptional Motorcar. I am truly sorry you had a bad experience with us. When we buy a vehicle we like to get it on our website as soon as we possibly can. We do this so people can see our upcoming inventory. We buy vehicles all across the country. There are times we don't have the vehicle before we post it on our website. In addition, we don't like putting a price on a vehicle before we know our true cost. The reason we do this is because we will price the vehicle as low as we can in order to be as competitive as we can. Being located in Defiance, OH our prices need to be very competitive so people can justify driving all the way here. I am sorry we missed the opportunity to earn your business. Maybe in the future you'll give us another shot. Thank you for your review.

February 09, 2021

Doug was very friendly, helpful, and polite. He helped me in all aspects needed. The whole dealership in itself was nice. I would definitely recommend Doug, and would purchase another vehicle from him in the More

by Wtmccaskill3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Jones Jr, Mike Coleman
February 09, 2021

Doug was awesome to work with and was very respectful of my time! I look foward to working with him in the future with any of my car buying needs! More

by Dfowler184
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Jones Jr
February 09, 2021

Very friendly and professional. They did a great job cleaning the inside of the car. The only bad thing I can say is I wish I would have gotten at least 2 keys instead of only one. Would recommend this More

by dennyjr4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Jones Jr
February 08, 2021

I had a great experience here! I drove 2 hours for a vehicle. Jamie got me pre approved the night before and paperwork ready. Answered all my questions ahead of time. I ran behind due to bad weather and More

by lscott0418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Smiddy, Mike Coleman
February 08, 2021

I was very happy with the service Quinn provided. He was always quick to get back to me. They also had a lot of trucks to look at. More

by JC
Recommend Dealer
Yes
Employees Worked With
Amber Greek, Quin Fleming
February 07, 2021

Came in to find a vehicle that fit my mom's needs and budget. With Quinn I was able to quickly able to do so. More

by salt.life8183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quin Fleming
February 06, 2021

From my experience. This was a great business to work with. I found my SUV on line and knew what I wanted and it was pretty pain free and easy going getting everything thing squared away and getting on t More

by da189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Duckett
February 03, 2021

Everyone was so kind, helpful and genuine. Quin went out of his way to make sure I got the vehicle I wanted for the right price. I felt I walked out with an honest deal. More

by Paige P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Greek, Quin Fleming
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