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Exceptional Motorcar

Defiance, OH

4.7
1,405 Reviews
Welcome to Exceptional Motor Car serving the greater Defiance, OH area. Exceptional Motor Car is a Domestic, Import Auto Dealer Our goal is to make your car buying experience the best possible. Exceptional Motor Car's virtual dealership offers a wide variety of used cars. Conveniently located in Defiance, OH we also serve Toledo, OH and Fort Wayne, IN. If you're looking to purchase a used car, you've come to the right place. At Exceptional Motor Car we pride ourselves on being the most reliable and trustworthy used dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! The Used Car Dealer You Can Count On We're the kind of dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration. It's a lot to wrap your head around but at Exceptional Motor Car we do our best to make the car buying experience an easy one. We're the kind of Defiance, OH car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Defiance, OH dealer that strives for 100% customer satisfaction.
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20891 CR 424

Defiance, OH

43512

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Showing 1,405 reviews

February 18, 2024

Jeremy was great and easy to work with. Made a 5 hour drive and it was TOTALLY WORTH IT! More

by Fiona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Hines
Feb 19, 2024 -

Exceptional Motorcar responded

Thanks for your feedback on your recent visit to Exceptional Motorcar. It's great to hear that we were able to assist you and that you had such a positive experience.

February 18, 2024

Josh is very personable and not a pushy salesman. He makes the whole process easy and fun with no pressure. More

by Kadensmom
Recommend Dealer
Yes
Employees Worked With
Josh Brinkman, Josh Brinkman
Feb 19, 2024 -

Exceptional Motorcar responded

We are very happy to hear that Josh provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 11, 2024

I wasn't overwhelmed. But nice place with the vehicle I was looking for Needs better customer service for the initial phone contact More

by Smilingk9s
Recommend Dealer
Yes
Employees Worked With
Quin Fleming, Quin Fleming
Feb 12, 2024 -

Exceptional Motorcar responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 09, 2024

I casually strolled into Exceptional Motorcar a few weeks ago to see what was on the lot. Jake was quick to help and answered all of my questions. He was patient as I was not 100% sure what I was looking for More

by Ashleynshane10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Coleman, Jeremy Hines, Christina Adkins, Jake McGuire
Feb 09, 2024 -

Exceptional Motorcar responded

We are very happy to hear that Jake and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 09, 2024

They have a little of vehicles so it’s easy to find what you are looking for. Josh is so nice and very good at explaining everything. More

by Mickey
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Quin Fleming, Josh Brinkman
Feb 09, 2024 -

Exceptional Motorcar responded

Thank you for your business and this review. We're happy to hear that Josh and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 09, 2024

Thanks for the quick and easy transaction. I’ll be back when I need another truck. More

by M Snyder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Hines, Quin Fleming
Feb 09, 2024 -

Exceptional Motorcar responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! we look forward to working with you again!

February 07, 2024

Josh was extremely helpful! I was out of state and he delivered the car to me. I have had a better experience all thanks to Josh! More

by melonchaney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Brinkman
Feb 07, 2024 -

Exceptional Motorcar responded

We are very happy to hear Josh provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 02, 2024

We were happy with the deal and the service we received. Highly recommend to anyone looking for their next car! More

by Shoeofthree
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Coleman, Jake McGuire
Feb 03, 2024 -

Exceptional Motorcar responded

Thank you for your very kind review. Mike, Jake, and our service team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Exceptional Motorcar.

February 01, 2024

Josh and Jake were very easy to work with and were very exceptional with getting me a Ram 3500. More

by garrett_bright
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Coleman, Christina Adkins, Josh Brinkman, Jake McGuire
Feb 02, 2024 -

Exceptional Motorcar responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Josh and Jake! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 01, 2024

Pretty Good, Not A High Pressure Dealership which is nice, I've bought a lot off new and used cars, Apparently they get no commission so they honestly don't care if you're there or not. Overall all good More

by Alexyocklin
Recommend Dealer
Yes
Employees Worked With
Brenon Berry, Brenon Berry
Feb 01, 2024 -

Exceptional Motorcar responded

Alex, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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