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Exceptional Motorcar
Defiance, OH
1,455 Reviews
Welcome to Exceptional Motor Car serving the greater Defiance, OH area.
Exceptional Motor Car is a Domestic, Import Auto Dealer
Our goal is to make your car buying experience the best possible. Exceptional Motor Car's virtual dealership offers a wide variety of used cars. Conveniently located in Defiance, OH we also serve Toledo, OH and Fort Wayne, IN.
If you're looking to purchase a used car, you've come to the right place. At Exceptional Motor Car we pride ourselves on being the most reliable and trustworthy used dealer around. Our inventory is filled with some of the sweetest rides you've ever seen!
The Used Car Dealer You Can Count On
We're the kind of dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration.
It's a lot to wrap your head around but at Exceptional Motor Car we do our best to make the car buying experience an easy one. We're the kind of Defiance, OH car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Defiance, OH dealer that strives for 100% customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,455 reviews
July 01, 2021
Sold us a car in November, June comes around and we find the ac does not work. It has never worked they said they would not fix it before even looking at it which clearly says they know it never worked. C the ac does not work. It has never worked they said they would not fix it before even looking at it which clearly says they know it never worked. Constantly tried to upsell my wife, very pushy salesmen. The car had 30k miles and no ac they have zero customer care, just care about selling b.s. and money here. The AC system had multiple leaks. They did not just spring up from not using it all winter. This dealership did not even want to hear a word about it let alone even look at it. Pathetic. More
by 23jman23
Employees Worked With
Alyssa Hoffman, Doug Jones Jr
July 01, 2021
This was the second time I have bought a vehicle from Mike Coleman at exceptional motorcar. Both times have been great a great experience. Highly recommend! Mike Coleman at exceptional motorcar. Both times have been great a great experience. Highly recommend! More
by bwbaltrip
Employees Worked With
Mike Coleman
June 24, 2021
Kind of a frustrating experience looking online having a color preference in mind, and being told trucks weren’t available, didn’t even really want to look at the truck I bought. But once I did and test dro color preference in mind, and being told trucks weren’t available, didn’t even really want to look at the truck I bought. But once I did and test drove it, I couldn’t stop thinking about it. More
by Dweisenburger24
June 24, 2021
Highly recommend exceptional motorcar. Everyone was friendly & always had a smile on their face. Jeremy was great to work with! friendly & always had a smile on their face. Jeremy was great to work with! More
by brittanyxcountrylife
June 23, 2021
Sales Team was honest and hard working. Premises was clean and organized. Lot was full of high quality, clean cars and trucks. Refreshing experience. Thanks. clean and organized. Lot was full of high quality, clean cars and trucks. Refreshing experience. Thanks. More
by brbbroder
Employees Worked With
Other Employees :
Alyssa Hoffman, Christina Meiring, Amber Greek, Zak Foltz, Jeremy Hines, Christina Adkins
June 23, 2021
Great buying experience! These guys are awesome. Flew in from Georgia to purchase a beautiful F450, vehicle was exactly as described. Jeremy made the buying experience delightful. from Georgia to purchase a beautiful F450, vehicle was exactly as described. Jeremy made the buying experience delightful. More
by tkdmein
Employees Worked With
Quinn , Mike Coleman, Jeremy Hines
June 21, 2021
Exceptional motor car answered all questions I had and was right on top of everything and Doug being able to work it out where I could get approved was right on top of everything and Doug being able to work it out where I could get approved More
by Preston
Employees Worked With
Doug Jones Jr, Amber Greek
June 18, 2021
Thank you so much for all of your patience and hard work from my initial call to the final piece of paperwork!! When I first called to see if you guys had another car in stock I was told that it had indeed from my initial call to the final piece of paperwork!! When I first called to see if you guys had another car in stock I was told that it had indeed been sold :( Mike was quick to let me know about the GMC Terrain SLT (unbeknownst to him I preferred a GMC Terrain over the car I was initially looking at....I preferred leather seats, sunroof, silver trim, remote start, heated seats, etc along with so much more and this vehicle just happened to have most all of my preferences of a new vehicle :) Loving my new car!!!! Thank you again, Mike! More
by Alishamarlin
Employees Worked With
Mike Coleman
June 16, 2021
Great group of people to work, gave me a good trade price for my trade. Only negative I could find, detailing wasn't great. Would definitely recommend this dealer to friends and family. for my trade. Only negative I could find, detailing wasn't great. Would definitely recommend this dealer to friends and family. More
by jhbouck16
Employees Worked With
Mike Coleman, Jeremy Hines
