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Exceptional Motorcar

Defiance, OH

4.7
1,402 Reviews
Welcome to Exceptional Motor Car serving the greater Defiance, OH area. Exceptional Motor Car is a Domestic, Import Auto Dealer Our goal is to make your car buying experience the best possible. Exceptional Motor Car's virtual dealership offers a wide variety of used cars. Conveniently located in Defiance, OH we also serve Toledo, OH and Fort Wayne, IN. If you're looking to purchase a used car, you've come to the right place. At Exceptional Motor Car we pride ourselves on being the most reliable and trustworthy used dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! The Used Car Dealer You Can Count On We're the kind of dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration. It's a lot to wrap your head around but at Exceptional Motor Car we do our best to make the car buying experience an easy one. We're the kind of Defiance, OH car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Defiance, OH dealer that strives for 100% customer satisfaction.
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20891 CR 424

Defiance, OH

43512

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Showing 1,402 reviews

April 20, 2021

By far the worst vehicle transaction I have ever had. I was promised a clean problem free truck, there was 11 issues and 2 of them are still not resolved. Look at this transaction if it were you buying the More

by Charles Barhorst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Hines
May 20, 2021 -

Exceptional Motorcar responded

Thank you for your review Charles, I wanted to wait until we satisfied these issues before responding publicly. I admit we dropped the ball here Charles. We truly apologies for the inconvenience. Not only did we fix the issues you had with your truck but we have since created redundancy within the inspection process to prevent this from happening again. We hired a technician in charge of inspecting all of our retail vehicles not only before but more importantly after work has been completed. This inspection is on top of the normal inspection conducted by our technician in charge of certifying the vehicle qualifies for the 6 month 6000 mile warranty we include at no charge. Thank you for your business and review.

April 20, 2021

Great place found truck on line came up same day, Mike was very friendly and had us in and out in no time! Thanks Mike! More

by jsimp999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Coleman
April 20, 2021

Great service, Jeremy worked with me and made the process as smooth as possible, got exactly what I was looking for for a a reasonable price. More

by Jmleonard13
Recommend Dealer
Yes
Employees Worked With
Jeremy Hines
April 16, 2021

We highly recommend Exceptional Motor for your next vehicle purchase. Quin was friendly, helpful, and patient with us. Very pleased with the service -- Thank you! More

by Mike A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Coleman, Quin Fleming
April 14, 2021

Fantastic dealership! Very happy I bought my truck through them and not somebody else. I've already recommended them to about 10 other people because of the service I got. Quinn was a fantastic sales More

by christw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quin Fleming
April 13, 2021

An amazing place with great customer satisfaction! Very pleased with my purchase with a great staff to work with as well I will be a returning customer in the near future! More

by Mattstapleton007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Smiddy, Mike Coleman, Amber Greek, Zak Foltz
April 13, 2021

I Big Thank You to the Exceptional Motorcar staff for making my buying experience so easy! I was in and out less than an hour! We love our new Yukon Denali! More

by Jamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Smiddy, Mike Coleman, Zak Foltz
April 12, 2021

Very down to Earth staff, never once felt pressured into making my purchase. Salesperson was very willing to help and answer any and all questions I had. More

by austinking2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hines
April 09, 2021

Found the car we were looking for at Exceptional Motorcar. Laid back no high pressure. Worked out a deal and very happy with our purchase. Jeremy was great to work with. I will recommend Exceptional More

by Baby Dear 66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Meiring, Amber Greek, Jeremy Hines
April 07, 2021

I saw the SUV I wanted and Jamie Smiddy got me out the door! Fresh car wash and a full tank! Satisfied customer! Highly recommended 👌🏾👍🏾 More

by Drea Romero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Smiddy, Amber Greek
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