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Exceptional Motorcar

Defiance, OH

Overview
Employees
Reviews
Vehicles
4.8
1,384 Reviews
Welcome to Exceptional Motor Car serving the greater Defiance, OH area. Exceptional Motor Car is a Domestic, Import Auto Dealer Our goal is to make your car buying experience the best possible. Exceptional Motor Car's virtual dealership offers a wide variety of used cars. Conveniently located in Defiance, OH we also serve Toledo, OH and Fort Wayne, IN. If you're looking to purchase a used car, you've come to the right place. At Exceptional Motor Car we pride ourselves on being the most reliable and trustworthy used dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! The Used Car Dealer You Can Count On We're the kind of dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration. It's a lot to wrap your head around but at Exceptional Motor Car we do our best to make the car buying experience an easy one. We're the kind of Defiance, OH car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Defiance, OH dealer that strives for 100% customer satisfaction.
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20891 CR 424

Defiance, OH

43512

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Showing 1,384 reviews

January 02, 2023

Salesman was great. Finance was fast and not pushy about extras. Will definetly buy from again. More

by 71chevelless.bh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Greek, Jeremy Hines, Shanna James
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Jan 03, 2023 -

Exceptional Motorcar responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

Helpful
December 08, 2022

Was very pleased with our transaction! They were very professional and very helpful. Would definitely recommend them to others. More

by djsch
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doug Jones Jr
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Dec 10, 2022 -

Exceptional Motorcar responded

Thanks for your feedback on your recent visit to Exceptional Motorcar. It's great to hear that we were able to assist you and that you had such a positive experience. We hope you enjoy your new vehicle!

Helpful
December 07, 2022

Jeremy was awesome. Took care of the deal in a very timely manner. Answered all of my questions. A+ More

by Jared123
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Hines, Quin Fleming
Report | Print
Dec 08, 2022 -

Exceptional Motorcar responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Exceptional Motorcar are glad to have you as a customer.

Helpful
November 29, 2022

Good dealership that I drove from CO to do business with. Easy and fair process all the way through. More

by benbo910
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Jones Jr, Jeremy Hines, Quin Fleming
Report | Print
Nov 30, 2022 -

Exceptional Motorcar responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Exceptional Motorcar are glad to have you as a customer.

Helpful
November 21, 2022

Honestly represent their vehicles, staff is kind and helpful, they stand behind what they sell and reach out to make sure that you're happy with it after the sale, wouldn't be scared to buy anything fro More

by Bill
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Hines, Quin Fleming
Report | Print
Nov 22, 2022 -

Exceptional Motorcar responded

Bill, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Exceptional Motorcar are glad to have you as a customer.

Helpful
November 17, 2022

The only issue I have is that I called less than 24 hours after getting my truck because it started having an issue. Never heard back. And the issue was never solved. More

by s_dimeextreme
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Jones Jr
Report | Print
Nov 20, 2022 -

Exceptional Motorcar responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Helpful
November 16, 2022

The staff was amazing and worked with me and my busy schedule very well! I have no complaints More

by William
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Jones Jr, Amber Greek
Report | Print
Nov 16, 2022 -

Exceptional Motorcar responded

William, Here at Exceptional Motorcar, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Helpful
November 15, 2022

Very helpful at answering our questions and got the truck ready/cleaned and inspected for us right away. Great team. Jeremy was awesome More

by Kachine_b
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Hines
Report | Print
Nov 15, 2022 -

Exceptional Motorcar responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
November 15, 2022

Everyone was very helpful and nice. .they explained all the details in buying a car More

by Patricia Dingus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Greek, Quin Fleming, Christina Adkins
Report | Print
Nov 15, 2022 -

Exceptional Motorcar responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Patricia, for choosing Exceptional Motorcar!

Helpful
November 09, 2022

He helps a lot with all the doubts one may have. It is the second time that. I buy a car with him and my fourth time in an excepcional motor company More

by J.aguilera20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Hines, Quin Fleming
Report | Print
Nov 10, 2022 -

Exceptional Motorcar responded

Congratulations on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Exceptional Motorcar.

Helpful
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