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Exceptional Motorcar

Defiance, OH

Overview
Employees
Reviews
Vehicles
4.8
1,384 Reviews
Welcome to Exceptional Motor Car serving the greater Defiance, OH area. Exceptional Motor Car is a Domestic, Import Auto Dealer Our goal is to make your car buying experience the best possible. Exceptional Motor Car's virtual dealership offers a wide variety of used cars. Conveniently located in Defiance, OH we also serve Toledo, OH and Fort Wayne, IN. If you're looking to purchase a used car, you've come to the right place. At Exceptional Motor Car we pride ourselves on being the most reliable and trustworthy used dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! The Used Car Dealer You Can Count On We're the kind of dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration. It's a lot to wrap your head around but at Exceptional Motor Car we do our best to make the car buying experience an easy one. We're the kind of Defiance, OH car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Defiance, OH dealer that strives for 100% customer satisfaction.
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20891 CR 424

Defiance, OH

43512

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Showing 1,384 reviews

January 31, 2023

Drove 2. 5 hrs to an unknown used car dealership and was nicely surprised to see a company that resembles a new car dealership. A really nice place , a few hun More

by rcb1020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brayden Wooten
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Feb 02, 2023 -

Exceptional Motorcar responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Brayden! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Helpful
January 30, 2023

Was treated well. Gave a fair trade in. Was very kind. They had a nice selection of trucks. More

by njmonnin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Hines, Quin Fleming
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Jan 31, 2023 -

Exceptional Motorcar responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Quin and our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

Helpful
January 21, 2023

Overall a satisfactory experience. Some things that could be improved but they are accommodating and willing to help remotely. More

by jr_chny
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Coleman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Hines, Quin Fleming
Report | Print
Jan 22, 2023 -

Exceptional Motorcar responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

Helpful
January 20, 2023

The worst dealership I’ve ever done business with by far I will not recommend them to anyone ever! More

by Anthony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Coleman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Hines
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Jan 20, 2023 -

Exceptional Motorcar responded

Anthony, I am not sure what warranted this review. We are not aware who you are, you have not reached out to us to resolve any issues you may or may not have had with your "purchase" so please let us know how we can assist, or we request that you reconsider this review. From our point of view, it seems you may have either tagged the wrong sales rep, dealership, or used a fake name. Thank you for your feedback, we hope to hear from you.

Jan 23, 2023 -

Anthony responded

I didn’t make any mistakes! I purchased a vechical and the week of the purchase I had major engine problems that I’m still dealing with today & you guys response to me was hey it’s a used car! So like I said I would definitely not recommend your dealership to a single soul!

Jan 23, 2023 -

Anthony responded

I still have text messages in my phone so trust me there’s no mistakes

Helpful
January 20, 2023

Jeremy was extremely helpful in choosing the right vehicle for us. Will continue working with him on future purchases. More

by cassiejojimenez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Hines
Report | Print
Jan 22, 2023 -

Exceptional Motorcar responded

We appreciate your business and this review. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

Helpful
January 17, 2023

Very friendly and helpful. I found exactly what I was looking for at the price I wanted. More

by rtwichman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenon Berry
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Jan 18, 2023 -

Exceptional Motorcar responded

Thank you so much for choosing Exceptional Motorcar! Congrats on your new purchase, and let us know if we can be of any more assistance!

Helpful 1
January 11, 2023

The place to buy a vehicle is right here. The best selection in Northwest Ohio. The sales staff compliments this dealership immensely, they are very knowledgeable in the process, and will giv More

by ron.heller1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, Quin Fleming
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Jan 12, 2023 -

Exceptional Motorcar responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

Helpful
January 09, 2023

Shanna was AMAZING! We are out of state and needed to purchase a car before year end. Shanna provided updates on the process daily, sending photos of the vehicle and e More

by Katy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quin Fleming, Shanna James
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Jan 09, 2023 -

Exceptional Motorcar responded

Thank you so much for your excellent review! We are so glad that Shanna had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

Helpful
January 09, 2023

Jeremy and his team was great. I highly recommend Exceptional Motorcar if you are looking in to purchasing a vehicle. More

by Carlie Phillips
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Hines, Quin Fleming
Report | Print
Jan 09, 2023 -

Exceptional Motorcar responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
January 03, 2023

Great dealership with great people who work with you. Inventory is always full of nice vehicles to meet your needs.This is the second purchase we have made with Exceptional Motorcar and highly recommend More

by Connieg63
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Hines
Report | Print
Jan 05, 2023 -

Exceptional Motorcar responded

Thank you, Connie, for your feedback on your recent visit to Exceptional Motorcar. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

Helpful
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