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Exceptional Motorcar

Defiance, OH

4.6
1,453 Reviews
Welcome to Exceptional Motor Car serving the greater Defiance, OH area. Exceptional Motor Car is a Domestic, Import Auto Dealer Our goal is to make your car buying experience the best possible. Exceptional Motor Car's virtual dealership offers a wide variety of used cars. Conveniently located in Defiance, OH we also serve Toledo, OH and Fort Wayne, IN. If you're looking to purchase a used car, you've come to the right place. At Exceptional Motor Car we pride ourselves on being the most reliable and trustworthy used dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! The Used Car Dealer You Can Count On We're the kind of dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration. It's a lot to wrap your head around but at Exceptional Motor Car we do our best to make the car buying experience an easy one. We're the kind of Defiance, OH car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Defiance, OH dealer that strives for 100% customer satisfaction.
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20891 CR 424

Defiance, OH

43512

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Showing 1,453 reviews

March 23, 2025

She was very great to work with, Very quick and personable as well. Although she was very quick, she went over everything thoroughly, while holding great conversation More

by bradystevens73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Commisso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Exceptional Motorcar responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to sharing your compliments with Angela and our crew.

March 22, 2025

Great dealership, great service from HANNA our sales person,she was awesome to work with. Thanks for Angela for the help with the sales documents to wrap up a great purchase of our vehicle . More

by Joey
Recommend Dealer
Yes
Employees Worked With
Angela Commisso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Exceptional Motorcar responded

Thank you for your business and this five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Congratulations on your new purchase, Joey!

March 22, 2025

Fast and friendly service ,always has nice trucks on the lot, definitely would buy again .. More

by terrymarshall77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Commisso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Exceptional Motorcar responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Exceptional Motorcar!

March 22, 2025

I had an overall good experience but I didn’t appreciate the sales manager eavesdropping on my wife and I’s conversation via the intercom on the salesman’s desk. The finance manager was terrific, but u More

by cmill214
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Angela Commisso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Exceptional Motorcar responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 22, 2025

Staff is always courteous and willing to help answer any questions you may have. They always work to get you approved and get you into the car you want! More

by Ltc3000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Commisso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Exceptional Motorcar responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Exceptional Motorcar!

March 21, 2025

Knowledgeable, polite, and clean vehicles. High quality and a lot of care goes into their services. I especially felt the pricing was fair. More

by Niles Davis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Commisso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Exceptional Motorcar responded

Thank you, Niles, for taking the time to leave us a great review. We look forward to sharing your compliments with our crew. We truly appreciate the opportunity to do business with you. Thanks for choosing Exceptional Motorcar!

March 19, 2025

Very professional. Good communication. Dealership was clean and people were knowledgeable. Vehicle was as described. More

by cbasinger1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Commisso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah
Mar 20, 2025 -

Exceptional Motorcar responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Exceptional Motorcar!

March 14, 2025

Excellent communication. Great selections. Affordable prices. This dealership has it all. Very impressed with staff. More

by Benita
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Commisso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Exceptional Motorcar responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Exceptional Motorcar!

March 11, 2025

Located the truck online, I live about 3 1/2 hours away. called the dealership and was put in touch with Hannah. I had several questions and she stayed in touch with me over the course of the next week thro More

by kiser_brett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Commisso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Exceptional Motorcar responded

Thank you for taking the time to share your thoughts on working with our team, Brett. We're glad to hear we delivered such a great experience!

March 07, 2025

Excellent to deal with even after the sale. The service manager fixed an engine code issue with no questions ask! Treated me and my son like family! We will be back! More

by DMyers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Commisso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Exceptional Motorcar responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy and feels like family. Thank you for choosing Exceptional Motorcar!