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Exceptional Motorcar

Defiance, OH

Overview
Employees
Reviews
Vehicles
4.8
1,383 Reviews
Welcome to Exceptional Motor Car serving the greater Defiance, OH area. Exceptional Motor Car is a Domestic, Import Auto Dealer Our goal is to make your car buying experience the best possible. Exceptional Motor Car's virtual dealership offers a wide variety of used cars. Conveniently located in Defiance, OH we also serve Toledo, OH and Fort Wayne, IN. If you're looking to purchase a used car, you've come to the right place. At Exceptional Motor Car we pride ourselves on being the most reliable and trustworthy used dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! The Used Car Dealer You Can Count On We're the kind of dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration. It's a lot to wrap your head around but at Exceptional Motor Car we do our best to make the car buying experience an easy one. We're the kind of Defiance, OH car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Defiance, OH dealer that strives for 100% customer satisfaction.
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20891 CR 424

Defiance, OH

43512

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Showing 1,383 reviews

March 24, 2023

Everything was a quick and easy process and I would definitely recommend this dealership to anyone! More

by Drwatson44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenon Berry
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Mar 27, 2023 -

Exceptional Motorcar responded

Thanks for sharing about your experience with Exceptional Motorcar. We appreciate your business and hope to see you again soon!

Helpful 1
March 22, 2023

No complaints, good service from beginning to end. Nice clean facility with a large selection. More

by Ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Hines, Quin Fleming, Christina Adkins
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Mar 22, 2023 -

Exceptional Motorcar responded

Thank you, Ryan! It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Exceptional Motorcar!

Helpful
March 21, 2023

No pressure sales! Very pleasant sales associates. And a nice range selection of vehicles to choose from. They go above and beyond to make sure you are taken care More

by Flatts2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quin Fleming, Brayden Wooten
Report | Print
Mar 22, 2023 -

Exceptional Motorcar responded

Thank you for choosing Exceptional Motorcar. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
March 19, 2023

I really didn’t appreciate that we spent $55,000 and didn’t even get a free tank of fuel More

by katieenfield09
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Jeremy Hines, Quin Fleming, Brayden Wooten
Report | Print
Mar 23, 2023 -

Exceptional Motorcar responded

Katie, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Helpful
March 18, 2023

Salesman Josh B. is very honest man. His not how much money he’ll makes but how much he can helped others. I was only buying a 9 years old 2014 Impala but he provides More

by NELIA_KOHNE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quin Fleming, Christina Adkins, Josh Brinkman
Report | Print
Mar 19, 2023 -

Exceptional Motorcar responded

Thank you for choosing Exceptional Motorcar. Your feedback and rating mean a lot to us. We're glad to hear that Josh was able to help you find the perfect vehicle and we hope to see you again!

Helpful
March 17, 2023

My husband and I were looking for another truck for our business, and exceptional motorcar had just what we were looking for. Working with Brenon was a great experience. Definitely plan to return for futur More

by Taneisha Buell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quin Fleming, Brenon Berry
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Mar 19, 2023 -

Exceptional Motorcar responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience awith Brenon nd congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Helpful 1
March 16, 2023

Good people we happy to have tha truck we recommend this dealer for all or friends More

by Jjgomez43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor addington, Taylor Addington
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Mar 17, 2023 -

Exceptional Motorcar responded

Thank you for your business. We appreciate you taking the time to leave us a five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on the purchase of your new truck!

Helpful
March 16, 2023

Brennan was very easy to work with, the process of buying a car for our son was as smooth as possible. I would definitely recommend Exceptional Motorcar to my friends and family. More

by Nicolegleckler
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Quin Fleming, Brenon Berry
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Mar 17, 2023 -

Exceptional Motorcar responded

Thank you, Nicole, for taking the time to leave us a five-star review. We hope your son enjoys his new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future.

Helpful 1
March 15, 2023

Brenon Berry was an excellent sales rep. He and the entire staff did everything they could to accommodate us and there was no pressure from anyone. Great dealership and I would defintely r More

by White Knight
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brenon Berry
Report | Print
Mar 16, 2023 -

Exceptional Motorcar responded

It's fantastic to hear that Brenon provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Exceptional Motorcar!

Helpful 1
March 14, 2023

This dealership is very friendly courteous they shopped around till they found the truck that I wanted and they did me a very good deal on it More

by lbatt1030
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quin Fleming, Christina Adkins, Josh Brinkman
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Mar 15, 2023 -

Exceptional Motorcar responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new truck All of us at Exceptional Motorcar are glad to have you as a customer.

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