Exceptional Motorcar
Defiance, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,402 reviews
Smooth Very pleasant Gave me lots of time and variety of trucks to drive. Was set on one truck then seen the white ghost that just caught my eye and said T Very pleasant Gave me lots of time and variety of trucks to drive. Was set on one truck then seen the white ghost that just caught my eye and said That's The One. Great people great selection of trucks More
Great experience He worked after hours to make sure I got the vehicle I wanted. He got me the car I wanted at a price I could afford. Super He worked after hours to make sure I got the vehicle I wanted. He got me the car I wanted at a price I could afford. Super More
Excellent service Dustin was a great salesman! Thanks 😁A Shout out to the finiance dept also thanks for all your help! 😁Customer service was excellent👍 All salesman Dustin was a great salesman! Thanks 😁A Shout out to the finiance dept also thanks for all your help! 😁Customer service was excellent👍 All salesman where very helpful.. More
Beyond happy with the service I was given Beyond happy with my vehicle and service I got from exceptional. Jordan made it quick and easy without any hassle to get my car traded in and got me o Beyond happy with my vehicle and service I got from exceptional. Jordan made it quick and easy without any hassle to get my car traded in and got me out in my new vehicle. More
No nonsense guys! Our salesperson was Dustin H. From the first few emails to phone calls and then meeting in person he was fast yet took time to make sure my wife and I Our salesperson was Dustin H. From the first few emails to phone calls and then meeting in person he was fast yet took time to make sure my wife and I understood completely. Financing aspect was a breeze with their department. I will definitely check them out again when the time comes for another vehicle. More
Great service! Exceptional motorcar did a grat job getting me into the car I wanted at a price I can afford! Dustin Hernandez was my salesperson, and he made the pur Exceptional motorcar did a grat job getting me into the car I wanted at a price I can afford! Dustin Hernandez was my salesperson, and he made the purchase easy and transparent. Nick, the manager and Mike, the finance guy were great too! More
Overall good experience I had been searching ram 2500's specifically an outdoorsman model. somehow that online search led me to exceptional's webpage so I decided to give the I had been searching ram 2500's specifically an outdoorsman model. somehow that online search led me to exceptional's webpage so I decided to give them a call.Dustin Hernandez happened to answer the phone i ran my situation by him basically needing to get out of my lease truck 8 months early. He consulted with his manager and was confident we could make it work! The following Monday I stopped by met with Dustin looked at the truck . After a short time we came to a purchase agreement . It worked out great ! A few hours and I was driving my new truck home . Dustin as well as finance dept and management stayed over a couple hours after they close to finish the deal . Dustin and exceptional made it easy to buy a truck! Very pleased with the overall outcome! More
Exceptional car buying experience The sales and management staff are second to none. Duatin was friendly, courteous and easy to work with. I felt like he and Nick were both rooting f The sales and management staff are second to none. Duatin was friendly, courteous and easy to work with. I felt like he and Nick were both rooting for me to get the car I wanted. They .are the process simple and enjoyable. No hassle, no pressure and no game play...upfront and direct sales approach. Truly enjoyed my buying experience. More
Paul is the man! I would highly recommend this dealership to anyone! Paul has went above and beyond for my wife and I as we have purchased two vehicles off of him in t I would highly recommend this dealership to anyone! Paul has went above and beyond for my wife and I as we have purchased two vehicles off of him in the past 6 months. Really good customer service and they will do anything to get you financed. Love my car and love Exceptional Motorcar!! More
Screwed Over I have just purchased a Dodge Journey off the lot not even a month ago , and have been stranded twice because the car won't start. The inception I hea I have just purchased a Dodge Journey off the lot not even a month ago , and have been stranded twice because the car won't start. The inception I heard about should've caught a major problem like the car not starting. I even asked the dealer if there was any major problems and he replied no. Well at least someone's pockets are full. We are a family of five with 3 young children and thought we were purchasing a good family car. Not something that was gonna leave us stranded after 2 weeks of having it. P.s stay away from dodge journeys & exceptional motors just out for you're money , they don't care if there selling you a pile of junk!!!!! More