Exceptional Motorcar

Friendly, outgoing, and awesome! First time buying a car I was so nervous, & they were great to work with! I couldn’t be anymore happy! Thank you so much! First time buying a car I was so nervous, & they were great to work with! I couldn’t be anymore happy! Thank you so much! More

Awful, awful Awful!!! We had an appointment at 6pm to see a specific car, confirmed that morning as well as 2pm that afternoon. We were told the car would be ready for us a We had an appointment at 6pm to see a specific car, confirmed that morning as well as 2pm that afternoon. We were told the car would be ready for us at 6. They sold it at 6 to a different customer. Not the worst part. Salesman Dustin basically gave our keys back to us stating how he realizes this would piss us off so if we left he would understand. He left us at a desk and never came back. We waited 50 minutes for the sales manager Michael who said oh yah, first come first serve, no apology and didn’t even want to show us anything else?!. We have never been treated more rudely or disrespectfully in our lives! Would NEVER recommend! More

Very Pleased Great service from great people. The whole process was completed in a timely, efficient manner by knowledgeable and friendly staff. Thank you for a sm Great service from great people. The whole process was completed in a timely, efficient manner by knowledgeable and friendly staff. Thank you for a smooth transaction. More

Great car buying experience We traveled four hours from Michigan to purchase a truck from Exceptional Motorcar. We found the truck online and submitted a web request. Doug prompt We traveled four hours from Michigan to purchase a truck from Exceptional Motorcar. We found the truck online and submitted a web request. Doug promptly called the next morning and continued to stay in contact as we weorked out details of the sale. Everyone at the dealership was friendly and it was a fun atmosphere. Doug went above and beyond to inspect the truck for us and sent additional photos so we were fully aware of everything before we made the long drive. It was truly a hassle free experience and I would recommend Exceptional Motorcar and Doug Jones to anyone searching for a quality pre-owned vehicle. More

Personal, friendly and knowledgeable We were happy with our service from the moment we stopped in. The entire staff was so friendly. Doug Jones continued to follow up with us is a non-pus We were happy with our service from the moment we stopped in. The entire staff was so friendly. Doug Jones continued to follow up with us is a non-pushy way. He knew what we wanted and and worked with us until we drove away with our Fusion. Thanks also to Thomas who did a beautiful job sealing our car inside and out. We couldn't be happier all around. Our next vehicle will be from Exceptional. More

Came in set on buying a great truck and that's what I did. Came in with the intent on buying a truck that day. They did everything in their power to get me on the road in a timely manner. Great service by sele Came in with the intent on buying a truck that day. They did everything in their power to get me on the road in a timely manner. Great service by selection and willing to work with the customer. Will be a return customer in the future. More

My truck It was a great experience there. The guys were very helpful and went above and beyond to get me my truck. It was the best deal I could find in the are It was a great experience there. The guys were very helpful and went above and beyond to get me my truck. It was the best deal I could find in the area. Way to go guys. More

Very pleased My experience with exceptional Motorcar was very good they were quick to respond to my emails I got all the questions answered right away and we were My experience with exceptional Motorcar was very good they were quick to respond to my emails I got all the questions answered right away and we were able to work out a price that we are both happy with in the end very pleased More

Super fast and amazingly easy! Jordan was great, friendly and provided superb customer service! Everyone was super nice and very helpful. Great Job Jordan! We will definitely be bac Jordan was great, friendly and provided superb customer service! Everyone was super nice and very helpful. Great Job Jordan! We will definitely be back in the future ? More

Good experience! I found my vehicle online. Doug was very quick to reply to my emails and answer my questions. When we met at the dealership, he was very friendly, hel I found my vehicle online. Doug was very quick to reply to my emails and answer my questions. When we met at the dealership, he was very friendly, helpful, and personable. Everyone at the dealership was very happy and friendly and they have a great selection of vehicles to choose from! More