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Exceptional Motorcar
Defiance, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,429 reviews
Great service and great prices! I worked with Jordan White to buy my new truck. He was very helpful, and great at responding in a timely manner. He also did not hassle me to buy the I worked with Jordan White to buy my new truck. He was very helpful, and great at responding in a timely manner. He also did not hassle me to buy the truck, like most other dealers were! Exceptional Motorcar also had one of the best prices I could find on my new truck! More
Great buying experience Jordan and exceptional motors made buying a vehicle easy. They truly treated us as the customer, with no pressure to buy.or making you feel as you owe Jordan and exceptional motors made buying a vehicle easy. They truly treated us as the customer, with no pressure to buy.or making you feel as you owe them something. I will recommend Jordan at Exceptional motors to others. More
Loved everything about my experience today! I was treated with complete respect and patience as they worked hard to find me a car that suited all my wants and needs! From the moment i walked in, I was treated with complete respect and patience as they worked hard to find me a car that suited all my wants and needs! From the moment i walked in, i felt good about the whole environment. Dustin didn't act like a dealer just out to make money off of me. He wanted me to be comfortable with my payments, and love the car as well. The manager was amazing as well. Neither seeming discouraged at my reservations. I will buy all future vehicles from them! More
Painless buying and great service Jordan was awesome. I walked in told him what I needed and within two days I drove off the lot with truck with less then 13k on it. Will only get my t Jordan was awesome. I walked in told him what I needed and within two days I drove off the lot with truck with less then 13k on it. Will only get my trucks from him in the future. More
Love my car! Started looking for cars. emailed Jason and he got right back with me. I had given him a price range and he sent me 30 plus cars to look at. Had a Started looking for cars. emailed Jason and he got right back with me. I had given him a price range and he sent me 30 plus cars to look at. Had a car within a few days! More
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Great service They are very friendly and helpful. Would definitely go there to get my next vehicle. The process we quick and painless unlike some other dealership t They are very friendly and helpful. Would definitely go there to get my next vehicle. The process we quick and painless unlike some other dealership that I have been to. More
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Friendly, outgoing, and awesome! First time buying a car I was so nervous, & they were great to work with! I couldn’t be anymore happy! Thank you so much! First time buying a car I was so nervous, & they were great to work with! I couldn’t be anymore happy! Thank you so much! More
Awful, awful Awful!!! We had an appointment at 6pm to see a specific car, confirmed that morning as well as 2pm that afternoon. We were told the car would be ready for us a We had an appointment at 6pm to see a specific car, confirmed that morning as well as 2pm that afternoon. We were told the car would be ready for us at 6. They sold it at 6 to a different customer. Not the worst part. Salesman Dustin basically gave our keys back to us stating how he realizes this would piss us off so if we left he would understand. He left us at a desk and never came back. We waited 50 minutes for the sales manager Michael who said oh yah, first come first serve, no apology and didn’t even want to show us anything else?!. We have never been treated more rudely or disrespectfully in our lives! Would NEVER recommend! More
Very Pleased Great service from great people. The whole process was completed in a timely, efficient manner by knowledgeable and friendly staff. Thank you for a sm Great service from great people. The whole process was completed in a timely, efficient manner by knowledgeable and friendly staff. Thank you for a smooth transaction. More
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Great car buying experience We traveled four hours from Michigan to purchase a truck from Exceptional Motorcar. We found the truck online and submitted a web request. Doug prompt We traveled four hours from Michigan to purchase a truck from Exceptional Motorcar. We found the truck online and submitted a web request. Doug promptly called the next morning and continued to stay in contact as we weorked out details of the sale. Everyone at the dealership was friendly and it was a fun atmosphere. Doug went above and beyond to inspect the truck for us and sent additional photos so we were fully aware of everything before we made the long drive. It was truly a hassle free experience and I would recommend Exceptional Motorcar and Doug Jones to anyone searching for a quality pre-owned vehicle. More