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Exceptional Motorcar
Defiance, OH
1,453 Reviews
Welcome to Exceptional Motor Car serving the greater Defiance, OH area.
Exceptional Motor Car is a Domestic, Import Auto Dealer
Our goal is to make your car buying experience the best possible. Exceptional Motor Car's virtual dealership offers a wide variety of used cars. Conveniently located in Defiance, OH we also serve Toledo, OH and Fort Wayne, IN.
If you're looking to purchase a used car, you've come to the right place. At Exceptional Motor Car we pride ourselves on being the most reliable and trustworthy used dealer around. Our inventory is filled with some of the sweetest rides you've ever seen!
The Used Car Dealer You Can Count On
We're the kind of dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration.
It's a lot to wrap your head around but at Exceptional Motor Car we do our best to make the car buying experience an easy one. We're the kind of Defiance, OH car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Defiance, OH dealer that strives for 100% customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,453 reviews
April 23, 2019
Very helpful buying my first vehicle Doug was very friendly and welcoming. He knew the answer to any questions and if he didn’t he looked them up. I have already recommended this place to Doug was very friendly and welcoming. He knew the answer to any questions and if he didn’t he looked them up. I have already recommended this place to other people More
by Kolton Titus
Employees Worked With
Doug Jones Jr, TJ Willison
April 22, 2019
Purchased a 2014 Dodge Challenger SXT It was a quick and easy purchase from Paul. It was a great first time experience. I would definitely recommend this dealership to other people. It was a quick and easy purchase from Paul. It was a great first time experience. I would definitely recommend this dealership to other people. More
by j_mendoza97
Verified CustomerEmployees Worked With
Paul Duckett
April 20, 2019
Amazing customer service Doug was so helpful. He was straight to the point and no running in circles. Went in a 10:30 and left at 2:30 with my new vehicle. Love my vehicle and Doug was so helpful. He was straight to the point and no running in circles. Went in a 10:30 and left at 2:30 with my new vehicle. Love my vehicle and the purchasing process was so straightforward and simple. Definitely would recommend this dealership to anyone and will definitely keep my business with them in the future More
by tmartineznumber1
Employees Worked With
Doug Jones Jr, Mike Coleman, Shanna James
April 20, 2019
Best car buying experience ever! Exceptional Motorcar gave me a great truck for a fair price. They were honest and kept their word throughout this transaction. They took the stress o Exceptional Motorcar gave me a great truck for a fair price. They were honest and kept their word throughout this transaction. They took the stress out of buying a vehicle. It is worth the drive to Defiance to conduct business with them! I really can’t say enough good things in this review so will say ...... Call them!! Ask for Shanna or Mike!! Great company! Great people!! More
by Mary401
Employees Worked With
Mike Coleman, Shanna James
April 18, 2019
Very good. Jamie stayed in contact with us and our financial representative during our purchase on a daily bases. Very professional, honest and pleasant to deal Jamie stayed in contact with us and our financial representative during our purchase on a daily bases. Very professional, honest and pleasant to deal with. Thank you Jamie. More
by lawrenceandree
Employees Worked With
Jamie Smiddy
April 17, 2019
Was ok Every car I bought in my lifetime came with two keys ours one. Not even a fob I feel you should make sure those are included I don’t care if you buy a Every car I bought in my lifetime came with two keys ours one. Not even a fob I feel you should make sure those are included I don’t care if you buy at auction . Yesterday we went to unlock are car with a key like in 70s and alarm went off my wife had no clue what to do dissatisfy. Greg Snyder More
by gasnyder59
Employees Worked With
Jamie Smiddy, TJ Willison
April 17, 2019
Awesome Mike and T.j were just awesome. They are very friendly. Very helpful and understanding. They made sure I was happy and comfortable with the vehicle I Mike and T.j were just awesome. They are very friendly. Very helpful and understanding. They made sure I was happy and comfortable with the vehicle I was purchasing. More
by gaines.chelsey
Employees Worked With
Mike Coleman, TJ Willison
April 15, 2019
Couldn’t beat the price We live south of Fort Wayne, IN, and were at a local dealership looking at cars when I found a 2017 Dodge Journey at Exceptionalities Motorcar with le We live south of Fort Wayne, IN, and were at a local dealership looking at cars when I found a 2017 Dodge Journey at Exceptionalities Motorcar with less than 10k miles at a great price. I immediately told my wife that we should make the drive to look at it. I called and spoke with Jamie who confirmed they still had the vehicle and said he would have it ready for us. We drove almost 1 1/2 hours one way to look at the car. Jamie was very friendly and helpful and not the stereotypical salesman. TJ was also great. We bought the car and love it and I would recommend Exceptional Motorcar and Jamie to anyone. More
by dcnowlan
Employees Worked With
Jamie Smiddy, TJ Willison
April 13, 2019
Helpful Shanna was super helpful and answered all my questions! Will definitely be sending my friends to her for any vehicles in the future! Thank you Shanna was super helpful and answered all my questions! Will definitely be sending my friends to her for any vehicles in the future! Thank you More
by Jenc2384
Employees Worked With
Shanna James
April 11, 2019
Highly Satisfied new owner of F350 Platinum Doug was very helpful, we arrived around 8:30 am and Doug was there before they opened and he was very pleasant and helping us. I was a young buyer lo Doug was very helpful, we arrived around 8:30 am and Doug was there before they opened and he was very pleasant and helping us. I was a young buyer looking at an expensive truck, this is didn’t seem to affect his opinion. He was very professional through the whole transaction and helped us out greatly and was an excellent salesman. More
by nferrell63
Employees Worked With
Doug Jones Jr, TJ Willison
