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Exceptional Motorcar
Defiance, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Great customer service very helpful people listened to what I was looking for showed me trucks in the price range I needed to stay in very helpful people listened to what I was looking for showed me trucks in the price range I needed to stay in More
Pleasant polite staff nice choose of vehicles Good experience. Knowledgeable staff and great atmosphere. Went out of their way to make us feel welcome and appreciated. We ended up with a differ Good experience. Knowledgeable staff and great atmosphere. Went out of their way to make us feel welcome and appreciated. We ended up with a different truck than we originally went to see so we were glad they had a good inventory of trucks. More
A pleasure to work with. I found the 2013 Ford Explorer via Capital One Auto Nav (Pre-approved Financing). I sent an email on a Thursday night after they closed. Friday morn I found the 2013 Ford Explorer via Capital One Auto Nav (Pre-approved Financing). I sent an email on a Thursday night after they closed. Friday morning Christina contacted me. We live an hour away, she stated they would have the car pulled around for us to test drive. We worked with Paul who gave what we asked for trade on our Durango. TJ was great to work with in Finance, there was no pressure to get any of the service plans offered and Gap. We declined both. By midafternoon we left with our new 2013 Ford Explorer. More
Best car purchase experience... EVER! I’m 5.5 hrs and 2 states away from this dealership and was skeptical on negotiating and making a deal. I worked with Mike Coleman. He ended up being e I’m 5.5 hrs and 2 states away from this dealership and was skeptical on negotiating and making a deal. I worked with Mike Coleman. He ended up being extremely helpful, knowledgeable, and overall great salesman. He kept his word on everything we discussed and the car of my wife’s dream was ours. No hassle and sleezy sales tactics. Just a mans word and product. Even after we drove home (5.5 hrs away) we realized we were missing some headphones that were supposed to come with the car. Mike and his team did not hesitate to resolve the issue and overnighted our stuff. Hands down the best car purchasing experience I’ve ever dealt with. will definitely keep this dealership in mind and as a matter of fact I have Mike looking into another car for our 16 yr old daughter. Exceptional Motorcar was definitely exceptional!!! More
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Service same as name. Exceptional. All around great experience. I told salesman Paul my situation before i made the hour drive. He was committed and succeeded to help me get what i need All around great experience. I told salesman Paul my situation before i made the hour drive. He was committed and succeeded to help me get what i needed. I will be a loyal customer from this day forward. Highly recommend salesman Paul Duckett. More
Very nice sales people! We had a very nice experience at Exceptional Motors! Jamie was an excellent person to work with, and helped us out as best he could every step of the We had a very nice experience at Exceptional Motors! Jamie was an excellent person to work with, and helped us out as best he could every step of the way! More
Great dealership Staff was very friendly and salesman Paul was great, went in looking for older trk and got me into a newer one less miles.... Kuddos Paul and also fin Staff was very friendly and salesman Paul was great, went in looking for older trk and got me into a newer one less miles.... Kuddos Paul and also finance Dept very efficient .... my experience at exceptional motor car was the quickest at a dealership..... I/we will be back More
Easy but I did all the work. I just had to drive there with The salesman said he was going to fill tank but didn't. He did put on a front plate bracket for me though. Still waiting for title paperwork almost The salesman said he was going to fill tank but didn't. He did put on a front plate bracket for me though. Still waiting for title paperwork almost been two weeks. More
Awesome experience Very accommodating as I work third shift and when I come in to sign the papers they have all the papers ready to go over with me and for me to sign. M Very accommodating as I work third shift and when I come in to sign the papers they have all the papers ready to go over with me and for me to sign. My vehicle had a couple dings on it and before I took it home they fixed them! Everyone was very friendly! The dealership has many many vehicles to choose from. I will be returning when I get my next car. More
Great dealership with fantastic service!! Awesome inventory and great customer service!! Our salesman Mike Coleman made this car sale an incredible experience from start to finish..We will r Awesome inventory and great customer service!! Our salesman Mike Coleman made this car sale an incredible experience from start to finish..We will recommend to friends and look forward to doing future business with EXCEPTIONAL MOTORCAR!!! More