
Exceptional Motorcar
Defiance, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,429 reviews
Perfect place to buy a truck I looked at many trucks and just when I thought I wouldn't find what I wanted, I decided on a whim to drive the extra 200 miles. Not only did the truc I looked at many trucks and just when I thought I wouldn't find what I wanted, I decided on a whim to drive the extra 200 miles. Not only did the truck I looked at exceed what I expected a far as luxury items, it was also in nearly perfect condition for a 4 year old vehicle. I definitely didn't expect this considering it was also over 10% less than every other one I tested. The vehicle quality, exceptional service and attention to detail is as good as I've ever had. I highly recommend a visit to Exceptional Motorcar before you purchase elsewhere. More

Excellent experience My wife and I were going to Ft Wayne to buy an SUV when I was looking and saw this equinox at Exceptional Motorcar in Defiance. We changed plans and d My wife and I were going to Ft Wayne to buy an SUV when I was looking and saw this equinox at Exceptional Motorcar in Defiance. We changed plans and drove out to take a look and Jamie Smiddy met us at the door. He was an amazing salesman. He wasn't pushy but worked with us along the way and made the process very smooth and easy. We felt very confident in his knowledge and as a result felt very confident buying a car! I would highly recommend Exceptional Motorcar to anyone looking for a new or used car. Ask for Jamie! More
Great service Made a deal several states away and it worked out perfectly. I would most definitely refer others that are looking for a good price and good service. Made a deal several states away and it worked out perfectly. I would most definitely refer others that are looking for a good price and good service. More
Great Service Very friendly service. Willing to work as much as possible to help you out. Very easy to contact and deal with. Will definitely be looking back to the Very friendly service. Willing to work as much as possible to help you out. Very easy to contact and deal with. Will definitely be looking back to them for my next vehicle. More
Awesome and quick!!!! Quickest vehicle transaction I have ever done. Jordan was great to work with and the detail on the Yukon was awesome before delivering it. Gave me mor Quickest vehicle transaction I have ever done. Jordan was great to work with and the detail on the Yukon was awesome before delivering it. Gave me more then I figured I would get out of my trade in too! The internet ladies were on top of everything too make sure communication was quick. More
It was a long trip, but I had a good experience. I travelled 3-1/2 hours from Michigan down to Ohio last week to look at a truck that I ended up buying from Exceptional Motorcar. The salesman was he I travelled 3-1/2 hours from Michigan down to Ohio last week to look at a truck that I ended up buying from Exceptional Motorcar. The salesman was helpful and they had both trucks I was interested in ready when I got there. The only small complaints I had were that they said they would inflate the one tire that was low and they didn’t, and they didn’t give me the key to the locking lug nuts. They may not have had the key, but if that was the case, it would have been nice if they had mentioned it. However, based on the rest of my experience with them, I would do business with them again. More

In and out with my new truck Got everything I wanted and it was a quick process. The Truck wasnt ready for sale and they made it ready for me . I test drove my truck and and I Got everything I wanted and it was a quick process. The Truck wasnt ready for sale and they made it ready for me . I test drove my truck and and I took it home More
Positive buying experience The sales consultant (Jamie) did a great job communicating with me via text about the details and overall quality of the vehicle we purchased. He knew The sales consultant (Jamie) did a great job communicating with me via text about the details and overall quality of the vehicle we purchased. He knew the history of the car which was nice. More
Satisfactory Vehicle knowledge either was not there or was not shared. Car was not prepped for my first appointment. Very dirty with cobb/spider webs. I had to rea Vehicle knowledge either was not there or was not shared. Car was not prepped for my first appointment. Very dirty with cobb/spider webs. I had to realize there was no wrench kit in the glove box. I got the impression that moving the vehicle off the lot was the priority not nessesarily my needs. I hope I made the right decision buying from Exceptional Motor Car. I guess time will tell. More
Great and fast service. I found what I wanted online and went in to take a look at the truck and within 15 minutes I was test driving. I came back a couple days later with my I found what I wanted online and went in to take a look at the truck and within 15 minutes I was test driving. I came back a couple days later with my wife and within an hour I owned the truck. Overall my expericence was a good one. Paul helped out a lot and was easy to work with. More