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Exceptional Motorcar
Defiance, OH
1,407 Reviews
Welcome to Exceptional Motor Car serving the greater Defiance, OH area.
Exceptional Motor Car is a Domestic, Import Auto Dealer
Our goal is to make your car buying experience the best possible. Exceptional Motor Car's virtual dealership offers a wide variety of used cars. Conveniently located in Defiance, OH we also serve Toledo, OH and Fort Wayne, IN.
If you're looking to purchase a used car, you've come to the right place. At Exceptional Motor Car we pride ourselves on being the most reliable and trustworthy used dealer around. Our inventory is filled with some of the sweetest rides you've ever seen!
The Used Car Dealer You Can Count On
We're the kind of dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration.
It's a lot to wrap your head around but at Exceptional Motor Car we do our best to make the car buying experience an easy one. We're the kind of Defiance, OH car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Defiance, OH dealer that strives for 100% customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,407 reviews
July 22, 2019
Great service Made a deal several states away and it worked out perfectly. I would most definitely refer others that are looking for a good price and good service. Made a deal several states away and it worked out perfectly. I would most definitely refer others that are looking for a good price and good service. More
by Carguy1
Verified CustomerEmployees Worked With
Doug Jones Jr, Amber Greek, Zak Foltz
July 16, 2019
Great Service Very friendly service. Willing to work as much as possible to help you out. Very easy to contact and deal with. Will definitely be looking back to the Very friendly service. Willing to work as much as possible to help you out. Very easy to contact and deal with. Will definitely be looking back to them for my next vehicle. More
by Canterb1017
Employees Worked With
Jamie Smiddy
July 15, 2019
Awesome and quick!!!! Quickest vehicle transaction I have ever done. Jordan was great to work with and the detail on the Yukon was awesome before delivering it. Gave me mor Quickest vehicle transaction I have ever done. Jordan was great to work with and the detail on the Yukon was awesome before delivering it. Gave me more then I figured I would get out of my trade in too! The internet ladies were on top of everything too make sure communication was quick. More
by tyler_germann
Employees Worked With
Jordan White, Shanna James, Christina Meiring, Zak Foltz
July 15, 2019
It was a long trip, but I had a good experience. I travelled 3-1/2 hours from Michigan down to Ohio last week to look at a truck that I ended up buying from Exceptional Motorcar. The salesman was he I travelled 3-1/2 hours from Michigan down to Ohio last week to look at a truck that I ended up buying from Exceptional Motorcar. The salesman was helpful and they had both trucks I was interested in ready when I got there. The only small complaints I had were that they said they would inflate the one tire that was low and they didn’t, and they didn’t give me the key to the locking lug nuts. They may not have had the key, but if that was the case, it would have been nice if they had mentioned it. However, based on the rest of my experience with them, I would do business with them again. More
by Scott B
Employees Worked With
Jordan White, Shanna James, Christina Meiring, Amber Greek, Zak Foltz
July 13, 2019
In and out with my new truck Got everything I wanted and it was a quick process. The Truck wasnt ready for sale and they made it ready for me . I test drove my truck and and I Got everything I wanted and it was a quick process. The Truck wasnt ready for sale and they made it ready for me . I test drove my truck and and I took it home More
by Silverado
Employees Worked With
Doug Jones Jr, Zak Foltz
July 11, 2019
Positive buying experience The sales consultant (Jamie) did a great job communicating with me via text about the details and overall quality of the vehicle we purchased. He knew The sales consultant (Jamie) did a great job communicating with me via text about the details and overall quality of the vehicle we purchased. He knew the history of the car which was nice. More
by Joe
Employees Worked With
Financing specialist also did a gear job finding a competitive loan rate. , Jamie Smiddy, Shanna James
July 09, 2019
Satisfactory Vehicle knowledge either was not there or was not shared. Car was not prepped for my first appointment. Very dirty with cobb/spider webs. I had to rea Vehicle knowledge either was not there or was not shared. Car was not prepped for my first appointment. Very dirty with cobb/spider webs. I had to realize there was no wrench kit in the glove box. I got the impression that moving the vehicle off the lot was the priority not nessesarily my needs. I hope I made the right decision buying from Exceptional Motor Car. I guess time will tell. More
by 10mikejohnston
Employees Worked With
Jamie Smiddy, Christina Meiring
July 04, 2019
Great and fast service. I found what I wanted online and went in to take a look at the truck and within 15 minutes I was test driving. I came back a couple days later with my I found what I wanted online and went in to take a look at the truck and within 15 minutes I was test driving. I came back a couple days later with my wife and within an hour I owned the truck. Overall my expericence was a good one. Paul helped out a lot and was easy to work with. More
by Njbidlack
Employees Worked With
Paul Duckett
July 03, 2019
Great overall experience Jamie sold us a 2011 GMC truck, and we love it ! Jamie and the folks at Exceptional Motorcar got us the monthly payment we needed, and made the proces Jamie sold us a 2011 GMC truck, and we love it ! Jamie and the folks at Exceptional Motorcar got us the monthly payment we needed, and made the process painless. We drove over 4 hours and it was well worth it! No shady business or pressure. If you’re considering buying a vehicle from them, don’t hesitate. Thanks again guys! More
by ssanders1489
Employees Worked With
Jamie Smiddy
July 03, 2019
So Easy Awesome experience, great dealership! We found a car we like on a national website. It was at this dealership. I was impressed right away by the amoun Awesome experience, great dealership! We found a car we like on a national website. It was at this dealership. I was impressed right away by the amount of information provided about the car upfront. It made it easy to get a good idea about the car. The internet people were a tad aggressive, but at least they cared about our business. We arrived early, but were welcomed. It was no hassle to test drive the car, and there was no hard sell after. The business was performed rapidly and we drove off with our new ( to us) car that day. Excellent service, easy process. More
by wnelsonbrown
Employees Worked With
The gentlemen in the back who serviced and cleaned the vehicle , Jamie Smiddy, Shanna James, Christina Meiring
