Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Exceptional Motorcar
Defiance, OH
1,454 Reviews
Welcome to Exceptional Motor Car serving the greater Defiance, OH area.
Exceptional Motor Car is a Domestic, Import Auto Dealer
Our goal is to make your car buying experience the best possible. Exceptional Motor Car's virtual dealership offers a wide variety of used cars. Conveniently located in Defiance, OH we also serve Toledo, OH and Fort Wayne, IN.
If you're looking to purchase a used car, you've come to the right place. At Exceptional Motor Car we pride ourselves on being the most reliable and trustworthy used dealer around. Our inventory is filled with some of the sweetest rides you've ever seen!
The Used Car Dealer You Can Count On
We're the kind of dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration.
It's a lot to wrap your head around but at Exceptional Motor Car we do our best to make the car buying experience an easy one. We're the kind of Defiance, OH car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Defiance, OH dealer that strives for 100% customer satisfaction.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,454 reviews
December 30, 2019
Blunder Jermey is awesome kid who is gonna go far he wasn’t pushy. He saved a deal going south due to someone else mess up Jermey is awesome kid who is gonna go far he wasn’t pushy. He saved a deal going south due to someone else mess up More
by Bhayward419
Verified CustomerEmployees Worked With
Jeremy Hines
December 28, 2019
Great place to buy! Very nice facility and very courteous people. I found a great truck and it has everything I wanted. So many cars and trucks to choose from. Very nice facility and very courteous people. I found a great truck and it has everything I wanted. So many cars and trucks to choose from. More
by Rick
Employees Worked With
Jamie Smiddy, Zak Foltz
December 27, 2019
Used Truck Purchase Exceptional motorcars was wonderful to work with. Very courteous and knowledgeable staff. At no time did I feel pressured. The presentation of possi Exceptional motorcars was wonderful to work with. Very courteous and knowledgeable staff. At no time did I feel pressured. The presentation of possible additional coverages, such as warranty, paint protection ect were presented and full information given. Doug and Zak were friendly and made this a pleasant experience. More
by marvinmccully2
Employees Worked With
Doug Jones Jr, Zak Foltz
December 26, 2019
2015 GMC Acadia Everyone was a class act! Very professional and did not feel pressured into anything! Made process extremely easy and efficient! Would highly recommen Everyone was a class act! Very professional and did not feel pressured into anything! Made process extremely easy and efficient! Would highly recommend! Thank you all for your help! More
by willie0207
Employees Worked With
Amber Greek, Zak Foltz, Jeremy Hines
December 25, 2019
Very to the point and NO PRESSURE! The salesman I had was very honest. I found a truck I liked and it was in the price range I wanted. The price they put on vehicles are as low as they The salesman I had was very honest. I found a truck I liked and it was in the price range I wanted. The price they put on vehicles are as low as they can be. I have a great truck that I did not feel pressured to buy. As far as financing they do a great job also. The only thing they could have done better is the interior detailing. More
by eichermp85
Employees Worked With
Jamie Smiddy, Mike Coleman
December 21, 2019
Problem with the truck and the dealership ghosted me, So I was very happy with my truck until the 3rd day of having it. The check engine light came on and it was because the thermostat is stuck open. I ca So I was very happy with my truck until the 3rd day of having it. The check engine light came on and it was because the thermostat is stuck open. I called the dealership and they said it should be cover under the warranty. I called the warranty company and they said a claim would have to be entered before they could tell me if it’s covered. So I took it into the shop and found out that it’s not covered and would cost $600 to replace. Plus I had to pay $140 just so the service shop could confirm it was a stuck open thermostat. I have called the salesman Mike several times and texted him with my problem. I have not heard anything back from him. It’s very disappointing to be ignored and not making things right. I know you can clear a check engine light and it won’t come back on for days. So is that what they did, and what other problems am I going to be stuck with. You think they would make it right, but like I said I have heard nothing from them. More
by cunningham41
Employees Worked With
Mike Coleman
December 20, 2019
Very good I had a few problems with my truck and they took care of all the things I didn't like I am very satisfied with how they took care of all my concerns I had a few problems with my truck and they took care of all the things I didn't like I am very satisfied with how they took care of all my concerns More
by Dave
Employees Worked With
Doug Jones Jr
December 17, 2019
My Good times This is a good dealer. Fair pricing and easy to work with the finance department. An over all large selection cars trucks and SUVs. Great. This is a good dealer. Fair pricing and easy to work with the finance department. An over all large selection cars trucks and SUVs. Great. More
by mhunt
Employees Worked With
Paul Duckett
December 17, 2019
Easy to work with. Jordan was easy to work with. Light atmosphere and great vehicles. I would recommend buying a vehicle from here and would purchase another vehicle fro Jordan was easy to work with. Light atmosphere and great vehicles. I would recommend buying a vehicle from here and would purchase another vehicle from them. More
by Jon
Employees Worked With
Jordan White, Zak Foltz
December 17, 2019
Great experience Very smooth and pressure free experience. Made an appointment and the vehicle was ready at the front for my arrival. Lots clean vehicles all over the Very smooth and pressure free experience. Made an appointment and the vehicle was ready at the front for my arrival. Lots clean vehicles all over the lot. I was in and out in about an hour! More
by Cruzen16
Employees Worked With
Zak Foltz, Jeremy Hines
