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Exceptional Motorcar

Defiance, OH

4.7
1,401 Reviews
Welcome to Exceptional Motor Car serving the greater Defiance, OH area. Exceptional Motor Car is a Domestic, Import Auto Dealer Our goal is to make your car buying experience the best possible. Exceptional Motor Car's virtual dealership offers a wide variety of used cars. Conveniently located in Defiance, OH we also serve Toledo, OH and Fort Wayne, IN. If you're looking to purchase a used car, you've come to the right place. At Exceptional Motor Car we pride ourselves on being the most reliable and trustworthy used dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! The Used Car Dealer You Can Count On We're the kind of dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration. It's a lot to wrap your head around but at Exceptional Motor Car we do our best to make the car buying experience an easy one. We're the kind of Defiance, OH car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Defiance, OH dealer that strives for 100% customer satisfaction.
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20891 CR 424

Defiance, OH

43512

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Showing 1,401 reviews

November 13, 2024

Wouldn’t take my brand new trade in. Wouldn’t take $10k cash down on top of that. Wouldn’t hold the car with a $500 deposit because it’s “bad business”. Wouldn’t detail the car even thou More

by abergail21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alyssa Hoffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Hines
November 04, 2024

They were very helpful in finding me the right vehicle for me and helping me finance it More

by bbr631975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Exceptional Motorcar responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 03, 2024

Mike was great to work with. Even though we didn’t finance through them, they had all the paperwork ready to go in a timely manor. Whole process took maybe an hour with no pressu More

by bubbajames1996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Limbaugh.
Nov 05, 2024 -

Exceptional Motorcar responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Exceptional Motorcar.

November 03, 2024

Professional, courageous staff. Made the deal I needed to be happy. Would recommend this dealership to everyone . More

by rodent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Exceptional Motorcar responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 26, 2024

Fast and enjoyable service. We recommend highly and will be returning for our future needs. More

by patchesnletherpockets
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Skodny
Oct 27, 2024 -

Exceptional Motorcar responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 21, 2024

They worked well with me and I appreciate there help and we got what we wanted. Thank you all ! More

by Stroker103hd
Recommend Dealer
Yes
Employees Worked With
Alyssa Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Limbaugh aka wonderboy !
Oct 21, 2024 -

Exceptional Motorcar responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Exceptional Motorcar.

October 17, 2024

Everyone that we worked with was so helpful, thanks Mike. We will use them again! More

by bradmoran22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Exceptional Motorcar responded

It's great to hear that we were able to help you out, Brad. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Exceptional Motorcar!

October 16, 2024

I am very happy with the Jeep Grand Cherokee I purchased at your dealership. The people are genuinely friendly and seem to go out of their way to satisfy their customers. Me being one of them. I am very hap More

by Orions Child717
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Oct 17, 2024 -

Exceptional Motorcar responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 18, 2024

Very easy to deal with and everyone was very knowledgeable. I drove grom Iowa for the vehicle because the price was very reasonable. More

by alpansegrau
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Sep 19, 2024 -

Exceptional Motorcar responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

September 08, 2024

The people that I had dealt with were very nice and nolagable. They seemed a little over whelmed buy all the people that were there.I was there on a satellite. More

by astrunk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 09, 2024 -

Exceptional Motorcar responded

Thank you so much for your wonderful review! We are thrilled that Justin had the opportunity to provide you with great service. We thank you for choosing Exceptional Motorcar!

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