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Exceptional Motorcar
Defiance, OH
1,418 Reviews
Welcome to Exceptional Motor Car serving the greater Defiance, OH area.
Exceptional Motor Car is a Domestic, Import Auto Dealer
Our goal is to make your car buying experience the best possible. Exceptional Motor Car's virtual dealership offers a wide variety of used cars. Conveniently located in Defiance, OH we also serve Toledo, OH and Fort Wayne, IN.
If you're looking to purchase a used car, you've come to the right place. At Exceptional Motor Car we pride ourselves on being the most reliable and trustworthy used dealer around. Our inventory is filled with some of the sweetest rides you've ever seen!
The Used Car Dealer You Can Count On
We're the kind of dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration.
It's a lot to wrap your head around but at Exceptional Motor Car we do our best to make the car buying experience an easy one. We're the kind of Defiance, OH car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Defiance, OH dealer that strives for 100% customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,418 reviews
January 18, 2025
Extremely unprofessional and unaccommodating. Not only did we sit in the dealership for hours to be told they had a new manager that started that day and didn’t feel comfortable doing the finance Not only did we sit in the dealership for hours to be told they had a new manager that started that day and didn’t feel comfortable doing the finance paperwork because the finance person wasnt there. Instead of letting us know hours before. We then had to come in the next morning (when my paramedic husband had to be at work. We arrived at opening, which we told them the day before because my husband’s station would be understaffed. We sat there for ANOTHER hour. After asking if they could throw in a couple oil changes for our inconvenience, they said no we don’t do that. Asked about maybe a gas gift card or something. They said no. The day after we brought the car home the oil light came on! I posted a review and was called to have them say they would fill up the cars tank if we changed the review. If the car didn’t even have an oil change how can they be trusted to have actually looked at the car and did maintenance before selling. That question was answered after only having the car a week. The transmission started messing up, it is undrivable, is back at the dealership, and they were going to make us pay half for the part! Will NEVER go back to this shady dealership, and after researching more throughly and speaking with a past employee, they cut corners, don’t do their jobs, and take peoples money. They should be shut down. More
by CarOwner2025
Verified CustomerEmployees Worked With
January 17, 2025
Super helpful and informative! They were honest with me and helped find the best deal for me. They were honest with me and helped find the best deal for me. More
by BTE
Employees Worked With
January 16, 2025
I am very happy with working with Mike and Angela and finishing the deal so many other dealerships could not . I am extremely happy with my 2022 Chevrolet 2500 Hd they sold me !! Thankyou!!!!!! finishing the deal so many other dealerships could not . I am extremely happy with my 2022 Chevrolet 2500 Hd they sold me !! Thankyou!!!!!! More
by lalbsalyers
January 15, 2025
Very good purchase and everyone was great to work with. Will definitely look to buy from there in the future. Will definitely look to buy from there in the future. More
by Matt Parrish
January 04, 2025
This is the third vehicle I have bought, I have been please with the price and the sales members, friendly atmosphere. I would recommend Exceptional for anyone looking to buy a vehicle. please with the price and the sales members, friendly atmosphere. I would recommend Exceptional for anyone looking to buy a vehicle. More
by Leavittj
January 03, 2025
no high pressure sales. Very. Friendly staff. Large selection of new up to dated vehicles. Very. Friendly staff. Large selection of new up to dated vehicles. More
by smithrobert1971
January 02, 2025
The only reason for the 4 stars is I had driven 8 hours to look at and purchase a vehicle and was made aware that the bank Exceptional uses will not accept wire transfers after 3:00Pm. It was 3:20. So, I e to look at and purchase a vehicle and was made aware that the bank Exceptional uses will not accept wire transfers after 3:00Pm. It was 3:20. So, I ended up having to drive back from where we were visiting family to purchase the vehicle the next day, which took all day long for the transfer to go thru. So, if you are paying cash for a vehicle make sure to get ALL the wire details BEFORE driving 8 hours to look at/purchase a vehicle. I am pleased with the vehicle that I purchased super nice truck with minor cosmetic flaws. Would purchase from Exceptional Again. More
by jeremy.sorrell
Employees Worked With
Hannah
December 30, 2024
Do a good job expediting service. Have no concerns to be reported. Would use again. Have no concerns to be reported. Would use again. More
by nelssails
Employees Worked With
December 13, 2024
A good place to get a car and did a good job of getting us a loan to met are needs and payments. us a loan to met are needs and payments. More
by jacobsmallwood15
Employees Worked With
December 11, 2024
This place is very unprofessional in the way they deal with customers, they are dishonest and do not stick to their word after MULTIPLE TIMES guaranteeing stuff and then later saying that isn’t possible A with customers, they are dishonest and do not stick to their word after MULTIPLE TIMES guaranteeing stuff and then later saying that isn’t possible AFTER RUNNING CREDIT. This is no way to do business and get people to keep coming back. More
by kozsydney
Employees Worked With
Tyler, Along with manager whose name was not given
