Excel Auto Lounge
East Windsor, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
By Type
Showing 74 reviews
Salesperson was very pleasant to work with however when it came down to financing, our price for the vehicle doubled in price. They were so slick to just gloss over everything that you dont know until it it came down to financing, our price for the vehicle doubled in price. They were so slick to just gloss over everything that you dont know until it is too later. DO NOT COME HERE! More
Arrived and sat down with my salesperson and was told 5700 down payment and $700 car payments for 66 months were normal for a 12,000 car. A 12,000 car with 5,000 in fake fees. Salesperson was extremely d 5700 down payment and $700 car payments for 66 months were normal for a 12,000 car. A 12,000 car with 5,000 in fake fees. Salesperson was extremely disrespectful and after he could not get his scam on me he brought in the manager. He insulted my intelligence each time I said anything remotely sensible. Was told by the manager that he can tell I’ve never read a full contract just by looking at me. Manager also walked away muttering under his breath along with the salesperson. He is a narcissist and a scammer avoid at all cost. I Walked outside to get some information from my bank where I was told by someone leaving that I should just take my business elsewhere and that the people inside were evil scammers. As I left out the manager told me he’d give me the deal without the excessive fees. From him saying that I knew he wasted my time for 3 hours trying to scam me instead of giving me he price I asked for initially. Was also told that my vehicle was there for only 1 day as it was damaged and extremely dirty inside. The listing for the vehicle had been posted for the past 2 months. Which leads up to the realization that these cars sit in the lot and rot until they can get some sucker to sign for double the cars value. They only service vehicles when they are sold, how could you trust them to properly service your vehicle when they lie before you even get inside? You can’t. Manager muttered under his breath “I guess some people don’t know math.” I confronted him and his partner who were laughing and told them I wasn’t disrespecting them why are they disrespecting me? The manager nodded me off and said have a good day dismissing me. If you have half a brain cell, AVOID THIS PLACE. More
As a new customer it’s easy to say that they emphasize on building good relationships with their customers. I’ve had a great experience, shoutout to Ronny, he is the man! building good relationships with their customers. I’ve had a great experience, shoutout to Ronny, he is the man! More
They are a bunch of liars and crooks. The sales manager, Alex in there is extremely unprofessional and should not be in that position. They made us drove three hours and when we got ther The sales manager, Alex in there is extremely unprofessional and should not be in that position. They made us drove three hours and when we got there, we found out that there are a hidden fees of $4000 on top of the online advertise price. More
This is the WORST DEALERSHIP EVER I have a car I can't drive SCAM drive SCAM More
Went to look at a car that was priced at $7,987. I went with my dad and drove it, we were ready to talk about the price and suddenly the final sale was $14,000. They added a protection plan that the I went with my dad and drove it, we were ready to talk about the price and suddenly the final sale was $14,000. They added a protection plan that they supposedly sold with every vehicle they sell, which added an extra $4000. I was looking to pay cash, and because of that they said they had to add a bank reimbursement fee, which was another $3,000. Talking about the price further, they were charging $1,500 destination fee (?) which they claimed all dealers have (they don't), and its transportation to the dealership from where the car comes from. That is usually covered by the maker of the car, so not really sure why they're charging that. Was extremely disappointed with all these hidden fees. I was looking for cars today, and they have actually lowered the listing price to about $7,300. A bunch of scammers :) More
Dealership rep was professional and all business presented. There weren't any concerns presented on that day. presented. There weren't any concerns presented on that day. More