Excel Auto Lounge

Ricky, was an excellent salesman who was knowledgeable and helpful through the process of getting a new car! Billy, was an exceptional assistant in the process of obtaining approval for my new 2022 Hond and helpful through the process of getting a new car! Billy, was an exceptional assistant in the process of obtaining approval for my new 2022 Honda. Thank you More

Scam artists! !! Unprofessional. Got a car from there signed no contract was promised a warranty for a year nooone calls me back. I bought an Audi in December had !! Unprofessional. Got a car from there signed no contract was promised a warranty for a year nooone calls me back. I bought an Audi in December had it for 11 days and the engine blew. I asked for my money back and they played the stall out game of that it was my fault. Brought the car in for service a week after I bought it cause I was driving the car to Virginia for the holidays the cars engine blew as soon as I got to Virginia and their mechanics told me I was good to drive it. Ended up in Virginia for 5 days longer than I intended to be. I had the car towed back at my expense my car was there on 12/28 and they didn't agree to fix my car till almost the end of January 2024. I had my car back on 3/13 still received no paperwork no contract nothing in writing. They had my car for 3 months when I picked up the vehicle I did not have my plates or tittle and the car was towed three days later and was in the impound for a week until I was able to get my paperwork. All at my expense. Within a month I had to change the oil and I was constantly having to put coolant in the car. They do not call me or answer my calls. They said they would pay for my rental all of it then it was 40$. Day and I was given 30$ a day for the month of January. I have bankrupt my self with this car and all cause of a shotty dealership. Mark the service manager said to me no one told you to drive to Virginia, umm excuse me Mark I didn't buy an Audi S5 to look at it no what he wanted to say was he didn't expect me to do that myuch driving before the 30 day mark and be liable to fix the lemon he sold me and tried to tell me that I didn't have the warranty ok so I just gave u 19k for a car and I didn't want the warranty. I have gotten a lawyer at this point. I've contacted BBB and consumer affairs. Next will be the local news. Terrible dealership More

I visited this Dealer last week and was concerned about some bad reviews i read online, a soon as i arrived a young man introduced himself to me Malik and was VERY NICE - I explained my concerns right up f some bad reviews i read online, a soon as i arrived a young man introduced himself to me Malik and was VERY NICE - I explained my concerns right up front, He agreed to go over any questions regarding the vehicle i was interested in, We walked to the back lot where the vehicle was located , i am a long time truck buyer and looked over , inspected everything i needed to see- next stop his manager Sal Lanuto -Also VERY NICE, we discussed all my questions -NO PRESSURE -Sal made some very informed me regarding some good options for me to consider to PROTECT ME. I was GLAD I VISITED instead of going by some bad reviews i read on-line, Most likely will be back to purchase this vehicle soon. Both Malik and Sal were very upfront and made me feel Secure in Purchasing from them, PS i am a Industrial Mechanic for over 40-Years and seen their Repair Shop -Very Impressive - If i was the owner i would reverse the building have the shop in the front for customers to see from the highway -Most Independent Car Dealers do not have a Prep Center/ Repair Shop this size to handle all the different vehicles they sell. More

Ron was amazing. He helped my daughter out so much. He went above all expectations. Would definitely recommend him if you come here. He helped my daughter out so much. He went above all expectations. Would definitely recommend him if you come here. More

The dealership failed to disclose major repairs necessary and discovered by a major GMC service center where I lived. I have tried to finance these repairs througfh the dealer in order to properly pass inspe and discovered by a major GMC service center where I lived. I have tried to finance these repairs througfh the dealer in order to properly pass inspection and a proper Pennsylvania registration. The dealership has put a block upon my phone calls despite this simple additional cost to an all-cash purchase on June 27th. More

The total scammers. The advertised price is half of what they end up asking in bogus fees. I called before I arrived about their fees and terms. The fees they quoted for The advertised price is half of what they end up asking in bogus fees. I called before I arrived about their fees and terms. The fees they quoted for the vehicle seemed standard and reasonable. I arrived and spent hours waiting while the salesman was “negotiating on my behalf” for the best price and best financing. The final breakdown included thousands of dollars for fees that no other dealership charges, such as “destination fee,” “existing additional upgrades”, and “processing fees”. They advertised a car for 16.5k and gave me the final cost of 29.9K. A total waste of time. They most likely specialize on people who have a hard time getting credit approval so when they are approved they are willing to draw a credit that far exceeds the actual car value. Stay away from them. More

Salesperson was very pleasant to work with however when it came down to financing, our price for the vehicle doubled in price. They were so slick to just gloss over everything that you dont know until it it came down to financing, our price for the vehicle doubled in price. They were so slick to just gloss over everything that you dont know until it is too later. DO NOT COME HERE! More

Buyer beware! You will overpay and get plenty of lip service. Typical used car tactics. You will overpay and get plenty of lip service. Typical used car tactics. More

Rick handled the whole buying process great . felt happy about the process very smooth and eazy felt happy about the process very smooth and eazy More

Arrived and sat down with my salesperson and was told 5700 down payment and $700 car payments for 66 months were normal for a 12,000 car. A 12,000 car with 5,000 in fake fees. Salesperson was extremely d 5700 down payment and $700 car payments for 66 months were normal for a 12,000 car. A 12,000 car with 5,000 in fake fees. Salesperson was extremely disrespectful and after he could not get his scam on me he brought in the manager. He insulted my intelligence each time I said anything remotely sensible. Was told by the manager that he can tell I’ve never read a full contract just by looking at me. Manager also walked away muttering under his breath along with the salesperson. He is a narcissist and a scammer avoid at all cost. I Walked outside to get some information from my bank where I was told by someone leaving that I should just take my business elsewhere and that the people inside were evil scammers. As I left out the manager told me he’d give me the deal without the excessive fees. From him saying that I knew he wasted my time for 3 hours trying to scam me instead of giving me he price I asked for initially. Was also told that my vehicle was there for only 1 day as it was damaged and extremely dirty inside. The listing for the vehicle had been posted for the past 2 months. Which leads up to the realization that these cars sit in the lot and rot until they can get some sucker to sign for double the cars value. They only service vehicles when they are sold, how could you trust them to properly service your vehicle when they lie before you even get inside? You can’t. Manager muttered under his breath “I guess some people don’t know math.” I confronted him and his partner who were laughing and told them I wasn’t disrespecting them why are they disrespecting me? The manager nodded me off and said have a good day dismissing me. If you have half a brain cell, AVOID THIS PLACE. More