Ewing Subaru of Plano - Service Center

Tramwork Danny and Madalyn were so very nice and helpful!! Danny took care of us over the phone and Madalyn was very nice and helpful in person. Even though Da Danny and Madalyn were so very nice and helpful!! Danny took care of us over the phone and Madalyn was very nice and helpful in person. Even though Danny was not there in person he communicated with Madalyn so she knew exactly what was going on and how to help us. This is wonderful teamwork and teamwork like this is a reflection on the leadership. You guys are doing great and we look forward to using you for our service needs in the future. You are worth the drive! More

Car Rockstars! I first came to Ewing Subaru in 2017. I had a car that kept having problem after problem. I came very often that year and always was treated with pati I first came to Ewing Subaru in 2017. I had a car that kept having problem after problem. I came very often that year and always was treated with patience and care. It was a rollercoaster of a car journey and they helped me through it. I now have a new car and know that it’s in good hands. More

Awesome service department! Great service, they had the part my dealership in another town was out of stock in, they had ordered it but it was on back order for the past 2 wks. T Great service, they had the part my dealership in another town was out of stock in, they had ordered it but it was on back order for the past 2 wks. They worked me in right then & put on the part & it was done in a couple of hours. The service rep even called my dealership to verify the code my car had thrown. I will definitely use them again when I’m looking for my next car. We had bought my previous Subaru from them & had great experience then,too. More

My first visit Bought a 'pre-owned' Outback( my first Subaru) and brought it in for my first service. Customer Service was a very positive experience form my firs Bought a 'pre-owned' Outback( my first Subaru) and brought it in for my first service. Customer Service was a very positive experience form my first call, to the first person I met, to the complimentary shuttle service to the phone call when ready, to the nice clean car I drove away. Nice! More

Possible bad altnator It was just a bad battery & the fixed the idling issue as well. It was time for a fuel induction, I think that’s what it was called! It was just a bad battery & the fixed the idling issue as well. It was time for a fuel induction, I think that’s what it was called! More

Amazing service The service I have received from Ewing is consistently amazing. The service manager care as well as the vehicle service are beyond any service I have The service I have received from Ewing is consistently amazing. The service manager care as well as the vehicle service are beyond any service I have received with any other service center in Dallas. More

Tire replacement Was met by extremely courteous young lady. Helpful with my emergency of a nail in my new tires. Quick service. will use again for service needs. Was met by extremely courteous young lady. Helpful with my emergency of a nail in my new tires. Quick service. will use again for service needs. More

What could have been bad was made great! While it is great for a service experience to be completely trouble free, sometimes how a dealership deals with problems is more important. My car While it is great for a service experience to be completely trouble free, sometimes how a dealership deals with problems is more important. My car needed some warranty work (Subaru extended warranty), which was completed faster than expected. When the shuttle brought me back to the dealership, the service adviser told me an accident happened and my keys wound up in another car that had already driven off. The dealership had already sent someone to get the keys but I would have to wait a while for them to get back. This could have left me with a bad impression, but without me asking for anything, my service adviser waved the warranty deductible. Instead of being annoyed at an understandable mistake, I left extremely happy that without me asking for anything my service adviser found ways to try to make things better. I really appreciate the adviser doing this and making this a great experience. (Also, I forgot the name of the shuttle driver, but he was the nicest guy you could ever meet.) More

Very nice and helpful staff!!! Staff was amazing and very kind. They helped us out and explained everything to us. We drove an hour to Plano from Sherman TX because we heard a lot o Staff was amazing and very kind. They helped us out and explained everything to us. We drove an hour to Plano from Sherman TX because we heard a lot of good reviews and they weren't lying. Glad we came! More

Ewing Subaru went the extra mile i received exemplary service and courtesy from Cara at Subaru corporate, from Cedrick and Alex in the Service Department, and Tas, my shuttle driver. i received exemplary service and courtesy from Cara at Subaru corporate, from Cedrick and Alex in the Service Department, and Tas, my shuttle driver. When my rear view mirror detached from the windshield, causing glass breakage, I expected a big hassle, but received only kindness. Ewing Subaru is my new favorite dealer! Thank you-my wife wants a Subaru now. More