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Ewing Subaru of Plano - Service Center

Plano, TX

4.8
1,028 Reviews

1,028 Reviews of Ewing Subaru of Plano - Service Center

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December 03, 2019

I have purchased two Subaru Foresters from this dealership. From the front of the sales floor to the service department in the back, I have only encountered professionalism and sincere caring. My q More

by Lynne.Patterson
Recommend Dealer
Yes
Employees Worked With
A Shuster, Danielle Brachtenbach
Dec 04, 2019 -

Ewing Subaru of Plano responded

Lynne.Patterson, thank you for sharing kind words regarding your experience purchasing two Subaru Foresters from us! We greatly appreciate your business and your feedback and pleased to hear that everything went smoothly. See you for service when the time comes. Best wishes!

December 02, 2019

Professionalism and quality customer care seems to have returned to the service department. I had given up on this store several months ago for an atmosphere of carelessness, confusion and inattentiveness More

by isnolandjr
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 03, 2019 -

Ewing Subaru of Plano responded

Thank you for the five-star rating, isnolandjr! We appreciate your mention of professionalism and quality customer care. Let us know when we may have the pleasure of assisting you next! Best wishes.

November 30, 2019

Devin was super nice and helpful! Great customer experience! He was also able to answer all my questions. I will definitely come back to Ewing Subaru for service on my Subaru! More

by kmr436
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Koustoubardi
Dec 01, 2019 -

Ewing Subaru of Plano responded

kmr436, thanks for your kind words and mention of working with Devin! We are pleased to hear he was able to answer all your questions and we look forward to serving you additionally next time. Best wishes!

November 30, 2019

Excellent, warm, efficient service with a smile and courtesy. Prefer to drive the distance for this experience. Respectful and good advice, all questions well answered! More

by Nicole
Recommend Dealer
Yes
Employees Worked With
Maselyn (new employee) 5 stars!
Dec 01, 2019 -

Ewing Subaru of Plano responded

Nicole, thank you for the kind words and mention of excellent, warm and efficient service with a smile. We appreciate your praise and tag of Madalyn! Let us know when we may assist you next. Thanks again!

November 29, 2019

Alex (service advsior) was great. He kept in contact while my wheel studs were being replaced. Madalyn (SA) helped me with a safety check last week, she was excellent too. Service Tech found the secon More

by Rehilscher27
Recommend Dealer
Yes
Employees Worked With
Alex Shuster, Madalyn Sanders ( Service Advisors)
Nov 30, 2019 -

Ewing Subaru of Plano responded

Rehilscher27, thank you for stopping in for service and mentioning your experience with Alex and Madalyn. We appreciate your endorsement and look forward to serving you additionally moving forward. Best wishes!

November 27, 2019

Ewing Subaru of Plano has always provided an exceptional service on my car. Its service consultants and technicians are always very helpful and professional when dealing with my requests and concerns. I w More

by Forester 2011 Owner
Recommend Dealer
Yes
Employees Worked With
Alex Shuster - 5 Stars
Nov 27, 2019 -

Ewing Subaru of Plano responded

Thank you for the kind words and tag of Alex! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

November 26, 2019

Exceptional communications throughout the experience! The text connection removes any anxiety from the waiting period by giving you direct access to the person responsible for making you happy. It’s a More

by Kristin
Recommend Dealer
Yes
Employees Worked With
Alynne Nguyen
Nov 27, 2019 -

Ewing Subaru of Plano responded

Kristin, thank you for sharing kind words regarding working with Alynne! We appreciate your praise and love hearing that you enjoyed the text communication during service. See you next time! Best wishes.

November 22, 2019

Excellent service, Cedrick Salinas-Albarado! Our Subaru needed to be checked, as soon as we got there everybody was so helpful and welcoming. Keep it up! More

by Sixto
Recommend Dealer
Yes
Employees Worked With
Cedrick Salinas-Albarado
Nov 22, 2019 -

Ewing Subaru of Plano responded

Sixto, thank you for the kind words and mention of Cedrick! We appreciate your praise and mention of our helpful and welcoming staff as well. See you next time. Best wishes!

November 14, 2019

Just an all around excellent staff- the older gentleman that is your driver who is the first to greet us every single time we pull in to the service department. Natalie the young lady that always has a ti More

by Nat
Recommend Dealer
Yes
Employees Worked With
Tas,Natalie,Devin, Jared Ostrov, Vickie Belt
Nov 15, 2019 -

Ewing Subaru of Plano responded

Nat, thank you for stopping in and mentioning an all around excellent staff and your love for the Subaru brand! We appreciate your tags of Vickie, Jared, Tas, Natalie and Devin! Let us know when we may have the pleasure of assisting you additionally. Thanks again!

November 14, 2019

Never a complaint. Perfect service experience. It helps that in 4 years, there has been nothing to do for my Subaru other than periodic service, but they handled that v More

by jb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin
Nov 15, 2019 -

Ewing Subaru of Plano responded

JB, thank you for your note and mention of perfect service! We appreciate your kind words and pleased to hear you've gone four years without any major repairs. Let us know when we may assist you next. Thanks again!

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