Ewing Subaru of Plano - Service Center

Professionalism and quality customer care seems to have returned to the service department. I had given up on this store several months ago for an atmosphere of carelessness, confusion and inattentiveness returned to the service department. I had given up on this store several months ago for an atmosphere of carelessness, confusion and inattentiveness. Fortunately that was not the case on this visit. I trust that the new ownership will continue in this vein for the future. More

Devin was super nice and helpful! Great customer experience! He was also able to answer all my questions. I will definitely come back to Ewing Subaru for service on my Subaru! experience! He was also able to answer all my questions. I will definitely come back to Ewing Subaru for service on my Subaru! More

Excellent, warm, efficient service with a smile and courtesy. Prefer to drive the distance for this experience. Respectful and good advice, all questions well answered! courtesy. Prefer to drive the distance for this experience. Respectful and good advice, all questions well answered! More

Alex (service advsior) was great. He kept in contact while my wheel studs were being replaced. Madalyn (SA) helped me with a safety check last week, she was excellent too. Service Tech found the secon while my wheel studs were being replaced. Madalyn (SA) helped me with a safety check last week, she was excellent too. Service Tech found the secondary issue I've been concerned about. Another dealership wanted too much money to tighten down one bolt on the U-joint of the steering rack, which was causing it to be loose. ( they caused the issue and were not honest about it) Ewing was honest and just took care of it, since it was a very simple fix. I will always bring my Subarus to Ewing if I have an issue that I can't fix or find myself. More

Ewing Subaru of Plano has always provided an exceptional service on my car. Its service consultants and technicians are always very helpful and professional when dealing with my requests and concerns. I w service on my car. Its service consultants and technicians are always very helpful and professional when dealing with my requests and concerns. I would highly recommend this dealer to any Subaru car owner. More

Exceptional communications throughout the experience! The text connection removes any anxiety from the waiting period by giving you direct access to the person responsible for making you happy. It’s a The text connection removes any anxiety from the waiting period by giving you direct access to the person responsible for making you happy. It’s a breakthrough. More

Excellent service, Cedrick Salinas-Albarado! Our Subaru needed to be checked, as soon as we got there everybody was so helpful and welcoming. Keep it up! needed to be checked, as soon as we got there everybody was so helpful and welcoming. Keep it up! More

Just an all around excellent staff- the older gentleman that is your driver who is the first to greet us every single time we pull in to the service department. Natalie the young lady that always has a ti that is your driver who is the first to greet us every single time we pull in to the service department. Natalie the young lady that always has a tip to share in regards to my very first outback! With each contact made to the staff at Ewing Subaru, I have come to understand the infatuation with the brand. It is like no other I have ever encountered. Everyone is down right friendly and sincere and I hope it continues so that I feel comfortable in my decision in Subaru and Ewing Subaru at that! More

Never a complaint. Perfect service experience. It helps that in 4 years, there has been nothing to do for my Subaru other than periodic service, but they handled that v Perfect service experience. It helps that in 4 years, there has been nothing to do for my Subaru other than periodic service, but they handled that very well. Good interaction with the staff, pleasant waiting environment, time estimates are accurate. More

Wonderful Service Madalyn Sanders worked tirelessly to solve my problem and a very knowledgeable technician helped also. They were both very professional, knowledgea Madalyn Sanders worked tirelessly to solve my problem and a very knowledgeable technician helped also. They were both very professional, knowledgeable and the best help possible. I highly recommend this dealorship. More