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Ewing Subaru of Plano - Service Center

Plano, TX

4.8
1,027 Reviews

1,027 Reviews of Ewing Subaru of Plano - Service Center

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May 01, 2020

Excellent customer service and partnership, thank you Ewing Subaru For addressing all the issues and Kyle Reynolds from the service department for his impeccable response and assistance towards the custo More

by John Peter
Recommend Dealer
Yes
Employees Worked With
Kyle Reynolds
May 02, 2020 -

Ewing Subaru of Plano responded

John Peter, thank you for sharing 5-star feedback regarding your 5-star experience in service with Kyle. See you next time! Thanks again!

May 01, 2020

Extremely satisfied. They fixed my car faster than anticipated. They were fair with the price of the repair going out of their way to meet me where I could afford it. I will be returning for all my Su More

by jeffrey_whiteside
Recommend Dealer
Yes
Employees Worked With
Kyle and Madalyn
May 02, 2020 -

Ewing Subaru of Plano responded

Jeffrey_Whiteside, thank you for sharing 5-star feedback and tagging Kyle and Madalyn. See you next time! Thanks again!

April 30, 2020

I live near Downtown Dallas and drive to the Plano location because of how great the service is. My service advisor,Devin is awesome and the mechanics are great. More

by mhay09
Recommend Dealer
Yes
Employees Worked With
Devin Koustoubardis
May 01, 2020 -

Ewing Subaru of Plano responded

Mhay09, thank you for the 5-stars and kind words regarding working with Devin! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

April 30, 2020

The service advisor named Madelyn is doing great job. She takes care of all I need. The service area looks clean and nice too. Thanks for your help. More

by Shenrong Chou
Recommend Dealer
Yes
Employees Worked With
Madalyn sandres
May 01, 2020 -

Ewing Subaru of Plano responded

Shenrong Chou, thank you for the 5-stars and kind words! We appreciate your feedback regarding working with Madelyn and look forward to serving you additionally next time. Best wishes!

April 29, 2020

The Customer Care team were thoughtful and communicative throughout my service visit. There were no surprises, which is what one wants! It was not a “revenue generating” visit, but I was still treated with More

by DIBanchs
Recommend Dealer
Yes
Employees Worked With
Maselyn Walker
Apr 30, 2020 -

Ewing Subaru of Plano responded

DIBanchs, thank you for your 5-stars and tag of Maselyn! We greatly appreciate your praise and look forward to serving you additionally! See you next time! Best wishes!

April 27, 2020

Customer service was great, they have honored my extended warranty a couple times now. Kyle is always helpful when he is available. New location is great. More

by jaygon91
Recommend Dealer
Yes
Employees Worked With
Kyle Reynolds
Apr 28, 2020 -

Ewing Subaru of Plano responded

Jaygon91, thanks for sharing 5-stars with us and tagging and mentioning your experience with Kyle! We greatly appreciate your praise. See you next time. Thanks again!

April 27, 2020

New place. Nice and clean Fast Service and the Staff are great! Definitely coming back in the future.. I give it five star or more :) More

by GV
Recommend Dealer
Yes
Employees Worked With
Forgot the name of my service advisor
Apr 28, 2020 -

Ewing Subaru of Plano responded

GV, thanks for stopping by our new facility. We greatly appreciate your endorsement and mention of fast service and great staff! We look forward to serving you next time. Thanks again!

April 24, 2020

Ewing has created a safe no touch service process. I really appreciate the use of masks, gloves and disinfectant throughout the process; it really made me feel safe. Their customer service is still ama More

by johnlee134
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 25, 2020 -

Ewing Subaru of Plano responded

Johnlee134, thank you for your endorsement of our updated processes through COVID-19. We appreciate your feedback and your appreciation for the efforts we're making to keep our customers and staff safe. We look forward to serving you additionally next time. Thanks again!

April 23, 2020

Helpful, responsive, friendly! I was having trouble with a past repair. I was worried that I wouldn't be heard or helped yet I had NO reason to worry! They treated me with respect, listened and immediately More

by vtortor
Recommend Dealer
Yes
Employees Worked With
Madelyn service advisor 5 starts
Apr 24, 2020 -

Ewing Subaru of Plano responded

vtortor, thank you for your praise. We're pleased to hear that your experience with Madelyn was 5-star and that she was helpful, responsive and friendly! Thank you for your business and your feedback. See you next time. Thanks again!

April 23, 2020

The car was serviced in a timely manner and a recall was also addressed. Maselyn also advised me about future maintenance needs. He directed me to the appropriate department to follow up with an issue t More

by thedebler
Recommend Dealer
Yes
Employees Worked With
Maselyn Walker
Apr 24, 2020 -

Ewing Subaru of Plano responded

TheDebler, thank you for servicing with us and taking a moment to share your experience. We appreciate you taking time to let us know how we did and we look forward to serving you additionally next time. Best wishes!

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