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Ewing Subaru of Plano - Service Center

Plano, TX

4.8
1,027 Reviews

1,027 Reviews of Ewing Subaru of Plano - Service Center

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June 15, 2020

I tell everyone to get a Subaru for the service difference that you provide. I love the interior insurance it really helps me be worry free whenever a hail storm is headed our way. I spilled a cof More

by tendagurl
Recommend Dealer
Yes
Employees Worked With
Daniel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madelyn, Madeline and Devin, Joseph Vachon
Jun 16, 2020 -

Ewing Subaru of Plano responded

Tendagurl, thanks for sharing praise and mention of your Subaru ownership experience. We appreciate your 5-star feedback and love hearing you are endorsing the Subaru ownership experience to your peers!. See you next time. Thanks again. Best wishes!

June 12, 2020

They are helpful, courteous, and efficient. I had an appointment for my 12 month service and I was in and out in 30 minutes. I was kept updated as well. More

by kl49ers
Recommend Dealer
Yes
Employees Worked With
Kyle, in the service department
Jun 13, 2020 -

Ewing Subaru of Plano responded

kl49ers, thank you for your mention of our helpful, courteous and efficient staff. We greatly appreciate your kind words and tag of working with Kyle! We look forward to serving you additionally next time. Thanks again! Best wishes.

June 10, 2020

Everyone was super friendly and helpful. They all tried to keep the 6 foot distance as much as possible and wore masks, which makes me a lot more comfortable right now. They gave me a loaner while they wo More

by Owner of the Woo!baru
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 11, 2020 -

Ewing Subaru of Plano responded

Thank you for your kind words and mention of our safety protocols during with Covid going on. We appreciate your note and pleased to hear your experience in service was 5-star overall! Let us know when we may assist you next. Thanks again!

June 09, 2020

Excellent service, He kept me informed on the status of my parts and when the car would be completed. I love this dealership and have been coming here for over 14 years now. More

by Maggie and Danny
Recommend Dealer
Yes
Employees Worked With
Maselyn Walker
Jun 10, 2020 -

Ewing Subaru of Plano responded

Maggie and Danny, thank you for servicing with us for 14 years! We cannot say thank you enough. Additionally, we appreciate your tag of working with Maselyn! Let us know when we may serve you additionally. Thanks again and best wishes!

June 08, 2020

Dignity, water to drink, a place to sit, costs straight forward and explained, Customers experience high quality customer service. Another reason we return to dealer. More

by Customer JC
Recommend Dealer
Yes
Employees Worked With
Devin
Jun 09, 2020 -

Ewing Subaru of Plano responded

Thank you for sharing 5-stars and tagging Devin! We appreciate your praise and mention of amenities and honesty. See you next time! Best wishes.

June 05, 2020

Everyone was very professional. People were polite and quick to address you once you arrived. I Also appreciate that people were using mask. Also happy that sanitizer was readily available. More

by BMG
Recommend Dealer
Yes
Employees Worked With
Kyle
Jun 06, 2020 -

Ewing Subaru of Plano responded

BMG, thanks for sharing 5-stars and tagging Kyle! We appreciate your praise regarding our cleaning and safety measures. See you next time! Best wishes.

June 05, 2020

Service appointment Took our new Subaru in for our 1st service appointment, our advisor was Kyle. Very polite and professional. They were spot on with their timeframe. More

by nickrelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Reynolds
Jun 06, 2020 -

Ewing Subaru of Plano responded

Nickrelle, thanks for bringing your Subaru in for your first service. We appreciate your endorsement of working with Kyle and look forward to serving you next time. Thanks again. Best wishes!

June 03, 2020

Awesome experience. Better than expected. Would recommend My service advisor was Kyle Reynolds and he treated me better than I could have dreamed. Since I work nights, I don't expect people to understand what More

by calex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Reynolds
Jun 03, 2020 -

Ewing Subaru of Plano responded

Calex, thank you for sharing praise regarding working with Kyle in service! We appreciate your endorsement and pleased he got you in a loan car quickly! Let us know when we may assist you next. Thanks again!

June 03, 2020

Great service and helpful service advisors. The 25 word minimum is a bit silly and shows how little you care for my time and just looking for free input. Hate surveys like this bait and switch. More

by Smithb
Recommend Dealer
Yes
Employees Worked With
None of the above
Jun 04, 2020 -

Ewing Subaru of Plano responded

Smithb, thanks for sharing 5-stars and mention of helpful service advisors! We appreciate your praise and apologize for the 25 word minimum. Unfortunately, that is DealerRater's policy and not ours. See you next time! Best wishes.

June 03, 2020

Very convenient. I arrived at Ewing Subars of Plano and greeted by Ewing Subaru employee. He told us to drop the car and let us relax and have coffee and drink in the waiting room. More

by Calvincchen
Recommend Dealer
Yes
Employees Worked With
Daniel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2020 -

Ewing Subaru of Plano responded

Calvincchen, thanks for sharing 5-stars and tagging Daniel! We appreciate your praise. See you next time! Best wishes.

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