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Ewing Subaru of Plano - Service Center

Plano, TX

4.8
1,027 Reviews

1,027 Reviews of Ewing Subaru of Plano - Service Center

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July 15, 2020

Great service experience with this dealership. From.customer service to technicians this was an experience of professionalism, efficiency, and excellent customer care. Highly recommend for service More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin koustabardis
Jul 16, 2020 -

Ewing Subaru of Plano responded

Mary, thank you for your mention of great service with Devin! We appreciate your endorsement and look forward to serving you again next time. Best wishes!

July 15, 2020

Pleasant atmosphere to wait in. Quick and courteous service. Going above and beyond my expectations in regards to service recommendations. I will recommend Ewing Subaru to friends More

by Akimmel31
Recommend Dealer
Yes
Employees Worked With
Service
Jul 16, 2020 -

Ewing Subaru of Plano responded

Akimmel31, thank you for your kind mention of a pleasant atmosphere! We are pleased your visit was quick and service was courteous! Let us know when we may assist you next. Thanks again!

July 14, 2020

I love the new location!!! There’s a dog park :) and Madalyn offered a free car wash. Thank you & Of course I’ll get a new Subaru again when this hands down to my daughter. More

by lina.kerr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madalyn Sanders
Jul 15, 2020 -

Ewing Subaru of Plano responded

Lina.kerr, thank you for sharing praise regarding your experience with Madalyn! We appreciate your endorsement and pleased to hear you found the dog park! See you next time. Thanks again!

July 13, 2020

No waiting for Service Advisor.Car was ready when No waiting for Service Advisor. Car was ready when promised. Friendly and courteous service in all areas. Contact to ensure I was a satisfied custo More

by Dolly
Recommend Dealer
Yes
Employees Worked With
Tamela Davis, Kevin Koustoubardis, Connor McCown
Jul 13, 2020 -

Ewing Subaru of Plano responded

Dolly, thank you for sharing 5-stars regarding working with Connor! We're pleased there was no waiting and you car was ready when promised! We appreciate your endorsement and look forward to the next opportunity to serve you. Thanks again!

July 13, 2020

Everything about my service appointment was professional and efficient. Thank you Ewing Service team for noticing the minor scratches on the front bumper and then taking care of them. I was there for an oil More

by nepratt
Recommend Dealer
Yes
Employees Worked With
Kyle Reynolds
Jul 13, 2020 -

Ewing Subaru of Plano responded

nepratt, thank you for sharing details regarding your service appointment. We're pleased to have the opportunity to serve you and pleased that our facility was clean and up to standard! Let us know when we may assist you next. Thanks again!

July 10, 2020

Came in for quick oil change and tire rotation. This is second time Mase has been my Service advisor. Both times he exhibited great communication skills and excellent customer service. Great Job. More

by Smitchell1020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maselyn
Jul 11, 2020 -

Ewing Subaru of Plano responded

Smitchell1020, thanks for your praise! We appreciate your positive endorsement regarding working with Maselyn! We look forward to serving you again next time. Thanks again!

July 09, 2020

Great service, very prompt and professional. From California traveling to FL, had a pinched windshield washer tube. They fixed the problem very quickly while I waited. Waiting area is very well kept More

by ramdada
Recommend Dealer
Yes
Employees Worked With
Devin
Jul 10, 2020 -

Ewing Subaru of Plano responded

Ramdada, thank you for your kind words and mention of praise regarding working with Devin! We appreciate your endorsement regarding great service that was prompt and professional. We look forward to serving you again next time. Best wishes!

July 08, 2020

I'm very frustrated that I cannot get the rattle upon cold start issue taken seriously. My father has the same exact new vehicle and it doesn't make this rattle. But Subaru insists there is nothing wrong More

by Aapowell87
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mohamed
Jul 10, 2020 -

Ewing Subaru of Plano responded

Aapowell87, we apologize that your rattle has not been identified and solved. We passed your note to our Service Manager, Tiffany Parker who looked up your visit and reached out by phone to discuss options to resolve the issue. Tiffany invites you to reach back out directly at 214-213-0571 or TParker@ewingsubaru.com. We look forward to connecting with you soon to work towards a solution for the rattle you're experiencing. Talk soon. Best wishes.

July 07, 2020

The service group is fantastic! They went above and beyond! I service both my Subaru’s here and bought one of them new from this dealership. I will be returning again and again for service and for m More

by Markb
Recommend Dealer
Yes
Employees Worked With
Jay Dunacusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Parker
Jul 08, 2020 -

Ewing Subaru of Plano responded

Mark, thank you for sharing 5-stars regarding your recent service experiences! We appreciate your feedback and look forward to serving you additionally moving forward. Thanks again!

July 06, 2020

Service was great. No problems, quick and easy! They took care of what needed to be done to my car, amd provided updates and suggestions in a timely manner. Very pleased. More

by zadler
Recommend Dealer
Yes
Employees Worked With
Maselyn Walker
Jul 06, 2020 -

Ewing Subaru of Plano responded

Zadler, thanks for sharing 5-stars praise regarding your service experience with Maselyn! We appreciate your praise. See you next time! Best wishes.

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