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Ewing Subaru of Plano - Service Center

Plano, TX

4.8
1,027 Reviews

1,027 Reviews of Ewing Subaru of Plano - Service Center

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August 13, 2020

Service is exceptional! Team is nice and very responsive and friendly. The service department goes the extra mile and their new location is very convenient. Would highly recommend Ewing Subaru of Plano. More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Caserta
Aug 14, 2020 -

Ewing Subaru of Plano responded

Kathy, thank you for your kind words and mention of working with Andrew in service. We're pleased our team went the extra mile and you enjoyed our location! See you next time. Thanks again!

August 11, 2020

Greatest, smoothies service I’ve ever Experience so far with auto dealers. Devin was the best. Will always come with my car service. A ok More

by Lane
Recommend Dealer
Yes
Employees Worked With
Devin
Aug 12, 2020 -

Ewing Subaru of Plano responded

Lane, we appreciate your 5-star praise and mention of working with Devin. Thank you for taking time to leave feedback. Let us know when we may assist you next. Thanks again!

August 10, 2020

Devin was great and courteous. Even when he was busy and I pulled up to pick up my car, several team members jumped in to help in assisting me. So you can tell they work as a team to help their customers. T More

by ruizlynn22
Recommend Dealer
Yes
Employees Worked With
Service department-devin
Aug 11, 2020 -

Ewing Subaru of Plano responded

Ruizlynn22, thanks for your 5-star praise and mention of working with Devin. We're pleased to hear that Devin was courteous and our team was helpful! We appreciate your positive feedback and look forward to serving you additionally next time! Thanks again!

August 06, 2020

This dealership had helped me out a lot every time I go and drop off my car for anything that my car needs help with. Devin part of the service team has helped me twice that I've taken my car, he's great More

by Josuetorres210
Recommend Dealer
Yes
Employees Worked With
Devin- service advisories
Aug 07, 2020 -

Ewing Subaru of Plano responded

Josuetorres210, thank you for your praise regarding working with Devin in service! We're pleased to hear he's been great at communicating with you throughout the process. We look forward to serving you additionally next time. Thanks again!

August 04, 2020

Exceptional Service The service advisor and technician exceeded my expectations. The advisor was friendly, helpful and kept me very well informed. The technician arrive More

by Nipomored
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sadly I don’t remember the names of employees who help me and I don’t currently have access to my receipt.
Aug 05, 2020 -

Ewing Subaru of Plano responded

Niomored, thank you for your 5-stars with us in service. We appreciate your feedback and look forward to serving you again next time! Best wishes!

August 04, 2020

I am disappointed that the noise I hear every morning is not being identified by the staff. With that said, a lot of time, effort and attention was given to the issue so I cannot complain. Ewing was extreme More

by Aapowell87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin
Aug 05, 2020 -

Ewing Subaru of Plano responded

Aapowell87, thank you for sharing 5-stars with us and apologies that your vehicle still has a noise that is undiagnosed. We appreciate your praise regarding the process to assist you and your experience with our team including Devin in particular. We look forward to serving you again next time! Best wishes!

August 03, 2020

Great service!I’ve got a loner car while my car was at Great service! I’ve got a loner car while my car was at service. I just like going there! Never had any problems and they helped me out a couple ti More

by kir.kuz92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madelyne
Aug 04, 2020 -

Ewing Subaru of Plano responded

Kir.kux92, thank you for the kind note regarding working with Madelyne in service! We're pleased to see you had an excellent experience with us. See you next time. Thanks again.

July 30, 2020

Our Service Advisor, Kyle, was very friendly and the turn around time for our oil change / tire rotation was amazing! Great experience! Will certainly keep coming back here for an our Subaru needs. More

by GK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle - Service Advisor
Jul 30, 2020 -

Ewing Subaru of Plano responded

GK, thanks for sharing 5-stars regarding your service experience with Kyle! We appreciate your praise and pleased the turn around time was quick! See you next time! Thanks again.

July 30, 2020

Devin took excellent care of me and my vehicle. I really could not ask for better service. I am impressed by everything about Subaru in general and Ewing in particular. Thank you for making the whole experi More

by rat_1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin, Maselyn,Brittany
Jul 30, 2020 -

Ewing Subaru of Plano responded

Rat_1965, thank you for your endorsement of working with Devin. We're pleased to hear your experience was excellent. We look forward to your future visits. Thanks again!

July 30, 2020

Good customer experience. I use to have concerns in past but now I see lot of improvement and changes they brought in . Keep the good work More

by Ramesh
Recommend Dealer
Yes
Employees Worked With
Maselyn Walker
Jul 31, 2020 -

Ewing Subaru of Plano responded

Ramesh, thanks for sharing 5-star regarding working with Maselyn in service! We appreciate your praise and look forward to the next opportunity to serve you. Thanks again!

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