Back

Ewing Subaru of Plano - Service Center

Plano, TX

4.8
1,027 Reviews

1,027 Reviews of Ewing Subaru of Plano - Service Center

Sort by
October 21, 2020

Fantastic service! I really appreciated the quick service, warm personality, and provided loaner. It was also nice to see Covid precautions in place and everybody wearing masks. More

by Zhc83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle R.
Oct 21, 2020 -

Ewing Subaru of Plano responded

Zhc83, thank you for sharing praise and noting your experience with Kyle. We appreciate your 5-stars! See you next time. Thanks again!

October 20, 2020

The team at Ewing Subaru always do a great job and make my experience painless. The process is easy and allows me to get in and out quickly. More

by TTer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madalyn Sanders
Oct 20, 2020 -

Ewing Subaru of Plano responded

TTer, thank you for sharing praise regarding our team and tagging Madalyn! We appreciate each opportunity to assist you and look forward to the next. Thanks again! Best wishes!

October 19, 2020

Always excellent service and advice on my Subaru Legacy which I also purchased here. Trust them exclusively as compared to other cars I have owned, Chevy, Dodge, Saturn More

by laegan89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager, Connor McCown
Oct 20, 2020 -

Ewing Subaru of Plano responded

Laegan89, thanks for your 5-star praise and tag of Connor and note regarding excellent service and advice. We appreciate your endorsement and feedback. See you next time! Thanks again.

October 19, 2020

We came in because we had a tire that was leaking air. We didn’t have an appointment. The staff was very approachable and friendly. We got our tire fixed at a very reasonable price and it didn’t take long. W More

by Willscos7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Ewing Subaru of Plano responded

Willscos7, thank you for your endorsement! We're pleased to see that working with Ryan was a 5-star experience. We're pleased getting your tire fixed was easy, timely and affordable! Thanks again.

October 18, 2020

Great customer service, the loaner was available when I arrived with no cost, even for tolls, and pickup and drop-off went quite smoothly. Thanks More

by Irishska
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department, Madelyn
Oct 18, 2020 -

Ewing Subaru of Plano responded

Irishka, thank you for taking a moment to share 5-stars and note great customer service! We appreciate your praise. See you next time. Best wishes!

October 12, 2020

I brought my 2010 Forester in for Takata Air bag... I also asked them to troubleshoot and fix a problem with my steering, where it clunks (sticks on something) at slow speeds, when turning sharply (as in More

by chris_claytor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ronnie Barnes
Oct 16, 2020 -

Ewing Subaru of Plano responded

Chris_Claytor, we apologize that you feel the experience you had with us was lazy. We had our Service Manager, Tiffany Parker speak with the tech which worked on your vehicle to gather a few additional details regarding our inability to duplicate the issue you noted and the diagnosing of the clunking in the front end. Tiffany will be reaching out to you by phone later today to discuss the issues and see what can be done to come to a resolution. If you'd like to reach Tiffany directly in the interim, her desk line is 214-213-0571. We appreciate your business and your feedback. Talk soon. Best wishes.

October 10, 2020

My interaction with Kyle is always professional and friendly. He listens to any concerns I may have and understands what I am requesting. Ewing service is quick and easy to place. More

by My Review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Oct 12, 2020 -

Ewing Subaru of Plano responded

Thank you for sharing your experience working with Kyle! We appreciate your endorsement and pleased to hear your time with him is always professional and friendly. We look forward to serving you again next time! Best wishes!

October 07, 2020

Devin did an outstanding job as our service provider . Took care of our 24,000 mile service. Always a professional. Great dealership. Would recommend it! More

by Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin in service !
Oct 08, 2020 -

Ewing Subaru of Plano responded

Thanks for noting your time with Devin in service. We're pleased your experience was excellent and we look forward to serving you again next time! Best wishes!

October 06, 2020

The new location is good. You can drop by costco to kill time while waiting, and it feels more comfortable than the old place. service is fast and technician is very friendly. More

by ming_jiang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Koustoubardis
Oct 07, 2020 -

Ewing Subaru of Plano responded

Ming_jiang, thank you for sharing 5-stars! We greatly appreciate your praise and look forward to the next opportunity to serve you. Best wishes! Thanks again.

October 02, 2020

Subaru of Plano has a rockstar staff named Devin. Thorough, consistent, and courteous. He gives us a great experience each time. Look no further at Subaru of Plano service department! More

by alin278
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin
Oct 03, 2020 -

Ewing Subaru of Plano responded

Alin278, thanks for sharing 5-star praise and noting your time with Devin! We appreciate your positive feedback and look forward to the next opportunity to serve you. See you next time! Thanks again!

...
72
...