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Ewing Subaru of Plano - Service Center

Plano, TX

4.8
1,027 Reviews

1,027 Reviews of Ewing Subaru of Plano - Service Center

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November 10, 2020

Excellent service, with very helpful, kind personnel. Lobby was very immaculate and clean. The free loan car was a godsend, along with the 48 hour return policy. More

by dnuckols
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Ostrov, Lenora Claus, Joseph Davis
Nov 10, 2020 -

Ewing Subaru of Plano responded

dnuckols, thanks for your 5-star praise and mention of helpful and kind personnel. We appreciate your feedback and look forward to your future visits. See you next time! Thanks again.

November 10, 2020

Everyone I interacted with was friendly and professional. The service was quick and my car was super clean and vacuumed when I got it back. More

by cunninghamt_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My service advisor
Nov 10, 2020 -

Ewing Subaru of Plano responded

cunninghamt_, thank you for your praise regarding the experience being quick, friendly and professional! We look forward to serving you additionally next time! Thanks again.

November 09, 2020

The service manager was extremely helpful and friendly. The work was done expeditiously and everything is working great. We are completely satisfied and recommend Ewing Subaru highly. More

by martinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Barnes
Nov 10, 2020 -

Ewing Subaru of Plano responded

Martinez, thanks for your 5-star praise regarding working with out service manager. We appreciate your feedback. See you next time! Thanks again.

November 07, 2020

Noticed my low tire pressure light was on, checked my tires and noticed a nail . Called the service department explained the problem arrived earlier than expected, not a problem, got me in and out in 30 More

by BMAC1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Service Department.
Nov 07, 2020 -

Ewing Subaru of Plano responded

BMAC1948, thank you for sharing 5-star praise regarding your experience having your tires checked with Kyle! We appreciate your endorsement of expedient service and look forward to serving you again next time. Best wishes!

November 02, 2020

I recommend Subaru to anyone! I love my car and wouldn’t change car companies. Customer service is awesome, everyone is so friendly and looking to help you! Love it! More

by Anniestansfield628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None, Andrew Caserta, Joseph Davis, Tyler Starr, Christopher Moss
Nov 02, 2020 -

Ewing Subaru of Plano responded

Anniestansfield628, thank you for taking a moment to share 5-stars and mention our awesome customer sevice! We appreciate your praise. See you next time. Thanks again!

October 30, 2020

Always experience Excellent customer service at EWING Subaru, they go over and beyond to help the customer feel at ease and in good hands. Thanks Kyle Reynolds for being an excellent service advisor... More

by John Peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Reynolds
Oct 31, 2020 -

Ewing Subaru of Plano responded

John Peter, thank you for sharing your experience working with us in service. We're pleased that Kyle was able to provide you an excellent service. Let us know when we may assist you next. Thanks again!

October 26, 2020

It was quick , I arrived at 715am I was out at 740am before I even finished my coffee, the team was very fast and very polite More

by Tommy boy George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Ibanez
Oct 27, 2020 -

Ewing Subaru of Plano responded

Thank you for your 5-star endorsement and mention of your early morning service efficiency. We appreciate your positive feedback. See you next time. Thanks again!

October 23, 2020

From the time I made my telephone call to the service center to when I picked up my car I was in good hands with Kyle Ferguson. More

by 24jfrancis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Ferguson - very helpful
Oct 23, 2020 -

Ewing Subaru of Plano responded

Thanks for your 5-star praise, 24jfrancis. We appreciate your endorsement and note of your experiences working with Kyle. See you next time! Thanks again.

October 22, 2020

Where the relationship usually falls apart is at the service department hence the reason I no longer go to the dealer where I bought my car originally. The service I've received so far at this service d More

by Vincy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Reynolds
Oct 23, 2020 -

Ewing Subaru of Plano responded

Vincy, thanks for your 5-star praise and mention of working with Kyle in service. We appreciate your endorsement. See you next time! Thanks again.

October 21, 2020

Everyone I encountered was professional and courteous. Clear, upfront communication about timing and process. No “up charges” once I went to pay. Even finished faster than told! More

by Lindsey D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Reynolds, Andrew Caserta
Oct 21, 2020 -

Ewing Subaru of Plano responded

Lindsey, thank you for noting your experience in service with Andrew and Kyle. We appreciate your praise and mention of no up charges! We look forward to serving you again next time. Thanks again!

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