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Ewing Subaru of Plano - Service Center

Plano, TX

4.8
1,028 Reviews

1,028 Reviews of Ewing Subaru of Plano - Service Center

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October 08, 2021

Even when I get there early my car is always taken in for the service necessary and the service is always performed quickly and efficiently Everything done to my car for service is explained More

by nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madalyn sanders. 5 stars!
Oct 09, 2021 -

Ewing Subaru of Plano responded

Nancy, thank you for sharing praise regarding your experience with Madelyn in service. We appreciate your kind words and pleased to hear that your experience was efficient and thorough. See you next time. Thanks again!

October 08, 2021

It was nice and friendly service I would like to recommend to my friends and really I have good experience with your service person thank you for all your hard work . More

by Sung.kim281
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Barrett
Oct 09, 2021 -

Ewing Subaru of Plano responded

Sung.kim281, thank you for sharing 5-stars and noting your nice and friendly experience with Lauren in service. We're pleased to hear your visit was 5-star. See you next time. Thanks again!

October 07, 2021

They Fixed the problem. Good service. I was happy with it. I liked the text messages you get to keep you up to date. More

by H.verbruggen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DEVIN JOLL
Oct 08, 2021 -

Ewing Subaru of Plano responded

H.verbruggen, thanks for sharing 5-star praise and noting that your issue was resolved. We appreciate your feedback regarding the text communication and look forward to serving you on future visits. Thanks again.

October 07, 2021

Offer excellent service with no hassle. Very friendly and knowledgeable. Always prompt and communicate well; keeping me updated on their progress. More

by Vickielu5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin koustoubardis
Oct 08, 2021 -

Ewing Subaru of Plano responded

Vickielu5, thanks for sharing kind words regarding your experience with us in the service drive. We're pleased to see your tag of Devin and that your experience was 5-star overall. See you next time. Thanks again!

October 07, 2021

I got a loaner car for free while my car’s engine was being replaced for free. It doesn’t get any better than this. More

by Alborzhakimi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 08, 2021 -

Ewing Subaru of Plano responded

Alborzjakimi, thank you for sharing praise regarding your experience with us in service. We're pleased our team was able to take care of you while you get your engine replaced. Let us know how it turns out. Thanks again for your feedback. Best wishes!

Oct 17, 2021 -

Alborzhakimi responded

Thank you

Oct 23, 2021 -

Alborzhakimi responded

Thank you again . My next car will be a Subaru.

October 06, 2021

Your entire staff was so friendly and helpful!!! Definitely recommending your dealership! Thank you for an awesome experience. More

by Connor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren, Devan
Oct 06, 2021 -

Ewing Subaru of Plano responded

Connor, thanks for the endorsement. We're pleased our staff was friendly and helpful. Thank you for the opportunity to serve you. See you next time. Thanks again!

October 06, 2021

Service was accomplished in a timely manner. A rental car was provided because of the fuel pump recall. All of the work was performed in a single day. Service representative Lauren was especially helpful and More

by Rogerharlan76
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Barrett
Oct 07, 2021 -

Ewing Subaru of Plano responded

Rogerharlan76, thanks for sharing 5-star praise regarding your recent service visit with us. We appreciate your feedback and look forward to serving you on future visits. Best wishes!

October 05, 2021

All the employees were very helpful servicing my car quickly. They made sure I was comfortable with the car I borrowed and my car was ready within the estimated time frame. More

by pamaggie78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Oct 06, 2021 -

Ewing Subaru of Plano responded

pamaggie78, thank you for your praise and mention of working with us in service! We appreciate your mention of our team all being helpful and providing an expedient visit! Let us know when we may serve you additionally. Thanks again!

October 05, 2021

This is my favorite Subaru dealership in the metroplex. You have excellent customer service from start to finish, all the creature comforts of home in the guest lounge area, even treats for Fido! They Ew More

by hraetinkle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea
Oct 06, 2021 -

Ewing Subaru of Plano responded

hraetinkle, thank you for your praise and mention of working with us in service and noting we're your favorite Subaru dealer in the metroplex! We appreciate your kind words and that you found the pet treats! Let us know when we may serve you additionally. Thanks again!

October 04, 2021

I have never experienced such attention to customer loyalty than demonstrated by Madalyn Sanders and the Ewing Subaru service department. Thank you. More

by Don Doty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madalyn Sanders
Oct 04, 2021 -

Ewing Subaru of Plano responded

Don, thanks for sharing 5-star praise and mentioning working with Madalyn. We appreciate your feedback and look forward to serving you on future visits. Thanks again.

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