Ewing Subaru of Plano - Service Center
Plano, TX
1,027 Reviews of Ewing Subaru of Plano - Service Center
Devin was really great and easy to work with. The whole service team was kind and friendly when I went to drop my car off. As i was the only client in the service desk area we enjoyed some small talk and b service team was kind and friendly when I went to drop my car off. As i was the only client in the service desk area we enjoyed some small talk and banter which put me at ease. I loved that the loaner was a no brainer for ewing. I didn't love the sludge from a circular something that left it's residue behind on the loaner windshield that i was given to drive. Andy was also easy to work with. The prompt walk up of a friendly rep to the vehicle within a minute of driving in the service bay was really wonderful, Ive been to many dealerships and they often times don't approach you or give you a ticket to hold and hang by your car leaving you to decipher who your service rep is and fend for yourself. Devin got the door for us coming to pick the car up after it was ready and it felt like a really personalized experience that carried from my first impression to the following day. Devin accommodated a state inspection for me while my vehicle was in house having general service and windshield replaced. I only had to text to ask and add it! I was shocked I actually got a response and didn't have to call! I am thrilled I found a dealership that is both respectful, prompt and reliable but also easy going and laid back. Only thing I would add would be to include a complimentary vacuum/wash when you go to pick up your vehicle. Thanks Devin! I am excited for my next oil change with Ewing! More
Lauren was very helpful and answered my questions/concerns satisfactorily. Was also able to get the service done fairly quickly and order some parts that need to be replaced. Much appreciat questions/concerns satisfactorily. Was also able to get the service done fairly quickly and order some parts that need to be replaced. Much appreciated! More
I walked in for first year service without scheduled appointment. Jose made my day just by accommodating the service request with a smile. He made sure everything is taken care and was able to handover appointment. Jose made my day just by accommodating the service request with a smile. He made sure everything is taken care and was able to handover vehicle sooner than expected. Really appreciate all your help to meet my urgent need. Keep up the good work !! Kudos to Jose and Team !! Thank You. Azar More
Everyone was extremely nice and helpful. The waiting area was clean. They washed my car and I didn’t have to wait long for my car to be serviced. was clean. They washed my car and I didn’t have to wait long for my car to be serviced. More