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Ewing Subaru of Plano - Service Center

Plano, TX

4.8
1,027 Reviews

1,027 Reviews of Ewing Subaru of Plano - Service Center

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January 26, 2022

Service was quick and easy! The staff was so helpful and friendly the entire time my care was being worked on. More

by Tiffany S
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Barrett
Jan 27, 2022 -

Ewing Subaru of Plano responded

Tiffany, thank you for sharing 5-star praise and noting your experience with Lauren in service! We appreciate your positive feedback. Let us know when we may serve you next. Thanks again!

January 26, 2022

Took my car in for 2 recall services and it went very smoothly. The advisor Devin was super friendly and helpful. More

by M3zorana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin
Jan 27, 2022 -

Ewing Subaru of Plano responded

M3zorana, thank you for sharing 5-star praise! We appreciate your positive feedback. Let us know when we may serve you next. Best wishes!

January 26, 2022

Devin was really great and easy to work with. The whole service team was kind and friendly when I went to drop my car off. As i was the only client in the service desk area we enjoyed some small talk and b More

by Lgrace09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin, Andy
Jan 27, 2022 -

Ewing Subaru of Plano responded

Lgrace09, thank you for noting your experience with Devin and Andy. We're pleased to hear your service visit was comprehensive and complete. We all look forward to serving you additionally when the time comes. Thanks again!

January 26, 2022

The staff is always very helpful in answering any questions I have and they are always very nice too. More

by megan.kusek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo
Jan 27, 2022 -

Ewing Subaru of Plano responded

megan.kusek, thank you for sharing that our staff is always helpful in answering your questions and that they do so in a kind manner. We appreciate your feedback and look forward to serving you again next time. Thanks again!

January 25, 2022

They never wash the car after service it has been like this for multiple years More

by Bryan.Frias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gabe Lopez
Jan 30, 2022 -

Ewing Subaru of Plano responded

Bryan.Frias, apologies that your vehicle has not been washed on past visits. We're passing your feedback along to our management and look forward to ensuring that detail is taken care of for you on future visits when requested. We look forward to providing more comprehensive service for you moving forward and appreciate your feedback. Best wishes!

January 25, 2022

Lauren was very helpful and answered my questions/concerns satisfactorily. Was also able to get the service done fairly quickly and order some parts that need to be replaced. Much appreciat More

by Srinath Rajagopalan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Barrett
Jan 26, 2022 -

Ewing Subaru of Plano responded

Srinath, thank you for sharing 5-star praise! We're happy to hear Lauren was helpful and your service was done quickly! We look forward to the next opportunity to serve you. Take care!

January 25, 2022

I walked in for first year service without scheduled appointment. Jose made my day just by accommodating the service request with a smile. He made sure everything is taken care and was able to handover More

by Azar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Zambrana
Jan 26, 2022 -

Ewing Subaru of Plano responded

Azar, thank you for sharing 5-star praise! We're glad to hear Jose had everything taken care of and your service was quicker than expected! We look forward to the next opportunity to serve you. Thanks again!

January 25, 2022

Everyone was extremely nice and helpful. The waiting area was clean. They washed my car and I didn’t have to wait long for my car to be serviced. More

by scouty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 26, 2022 -

Ewing Subaru of Plano responded

Scouty, thank you for sharing 5-star praise! We're happy to hear everyone was nice and helpful! We look forward to the next opportunity to serve you. Best wishes!

January 24, 2022

I say it was any awesome work thank you guys for your service I do appreciate it More

by Comfortblessing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Barrett
Jan 25, 2022 -

Ewing Subaru of Plano responded

Comfortblessing, thank you for sharing 5-star praise! We're glad you're happy with our work. We look forward to the next opportunity to serve you. Take care!

January 22, 2022

Didn’t have to wait long this time and Lauren took good care of me. More

by Prsct20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jan 23, 2022 -

Ewing Subaru of Plano responded

Prsct20, thanks for your endorsement of working with Lauren in service! We look forward to serving you again next time. Best wishes!

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