Ewing Subaru of Plano - Service Center

Arturo Rodriguez was polite and professional, he set my expectations right from the beginning to inform me of how long it would take and what everything would cost went through line by line on what was on expectations right from the beginning to inform me of how long it would take and what everything would cost went through line by line on what was on the invoice on a scale of 1 to 10 I would have given him 11. I will purchase another Subaru just to be able to keep on getting excellent service. More

Awesome experience with everyone being kind, professional and ensuring I was satisfied! Very happy overall and ensuring I was satisfied! Very happy overall More

Maria, our Service Writer was very helpful. We had a broken windshield replaced. No problems. This dealership is wonderful. Our 5th Subaru. Will never have another brand. We had a broken windshield replaced. No problems. This dealership is wonderful. Our 5th Subaru. Will never have another brand. More

First let me start with full disclosure, Im a Fixed operations Director for a completely different Auto Group, but I value The Subaru brand and would only have my certified Preowned Service done at a S operations Director for a completely different Auto Group, but I value The Subaru brand and would only have my certified Preowned Service done at a Subaru shop, that being said, Im hyper critical, I reached out to a service manager and was connected with the drive manager, they were accommodating but failed to Communicate fully critical details that could have soured the experience but let me tell ya’ll, Maria Raldiris even though she just started as a service advisor (you learn quick in this business or you dont last) she blew me away!!! She was awesome, end of the day, she could see the light at the end of the tunnel and didnt let the hiccup in communication stop her, she got me a loaner, got my concerns detailed on the Repair order, as a professional I was impressed, as a customer I was won, her card is in my car and she will be my goto Service Advisor, mind you I didnt buy my car here I bought my vehicle at a competitor, as they were my local dealer at the time, mind you I havent spoken to those guys since I bought my vehicle, so guess who My people are now? Ewing Subaru, they were awesome! Buy and service with confidence these guys understand and know service, and go see Maria! Btw I wasnt just there for free stuff/warranty stuff as a professional in the industry I understand how important it is to do your factory recommended interval services, those always come out of pocket, and I was prepared for it,I wont take my Subie any where else in DFW! More

They took great care of me and my car through the entire process. They took the time to keep me informed and had an easy to use text messaging system and dashboard to see my car throughout the entire proces process. They took the time to keep me informed and had an easy to use text messaging system and dashboard to see my car throughout the entire process. More

I have been very impressed with this dealership and Subaru from the point of sale through now. At every step of the process, and at every service I've had done, they have exceeded every expectation I Subaru from the point of sale through now. At every step of the process, and at every service I've had done, they have exceeded every expectation I have had. The Trade Up program has followed up with regular offers to Trade My Subaru for a new one. The offers have been so attractive and simple, I finally had to accept their offer. I love the fact that my maintenance for the first 24,000 miles was covered. I love my free car washes. I have owned more expensive "Luxury Brands" and seen their fancy service waiting areas, but I have never felt more comfortable and more like family than I do at Ewing Subaru. More

Amazing service department, have always taken care of my car and i have never felt like they are trying to upsell. They always have a loaner available for me and the service person (Maria) is great! car and i have never felt like they are trying to upsell. They always have a loaner available for me and the service person (Maria) is great! More

Went for an oil change and the tire rotation. The car was returned earlier than the estimated time of the service. The car was returned earlier than the estimated time of the service. More

Great service by Maria and her team. They kept me posted at any step of the process and gave me a nice loaner car. They kept me posted at any step of the process and gave me a nice loaner car. More

Service is the best! Maria is my service advisor and she has been great. She's easy to communicate with and makes my service and repair visits run smoothly. Maria is my service advisor and she has been great. She's easy to communicate with and makes my service and repair visits run smoothly. More