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Ewing Subaru of Plano - Service Center

Plano, TX

4.8
1,027 Reviews

1,027 Reviews of Ewing Subaru of Plano - Service Center

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May 20, 2022

Jose Z was service advisor who assisted me. He was very pleasant and communicated very well with me. More

by Dadarn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Zambrano
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May 21, 2022 -

Ewing Subaru of Plano responded

Dadarn, thanks for the feedback regarding your pleasant service with Jose! We appreciate your kind words. See you next time. Thanks again!

May 20, 2022

Super easy online scheduling system. I enjoyed speaking to the friendly and professional service team members who helped me. I was blown away by how quickly they serviced my car! More

by Sunshine234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ARTURO RODRIGUEZ
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May 21, 2022 -

Ewing Subaru of Plano responded

Sunshine234, thank you for servicing with us for the first time and taking a moment to share praise regarding your visit working with Maria! Thank you for sharing 5-stars and noting you were blown away by the experience. Let us know when we may serve you next. Take care!

May 20, 2022

Arturo in service was courtesy, responsive and completed the car as committed. Excellent. Will go back foe all Subaru needs. More

by RS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo, Service Advisor
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May 21, 2022 -

Ewing Subaru of Plano responded

RS, thank you for servicing with us for the first time and taking a moment to share praise regarding your visit working with Arturo! Thank you for sharing 5-stars and let us know when we may serve you next. Best wishes!

May 20, 2022

First service visit and it went great. The staff was very friendly and super helpful. More

by Jeffgamble14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Raldiris
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May 21, 2022 -

Ewing Subaru of Plano responded

Jeffgamble14, thank you for servicing with us for the first time and taking a moment to share praise regarding your visit working with Maria! Thank you for sharing 5-stars and let us know when we may serve you next. Thanks again!

May 20, 2022

I can’t say it enough. Ewing plano is like a slice of heaven. The process is legit from start to finish. Keeping me up to date and well informed from start to finish. Best More

by adrh23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
María in service
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May 21, 2022 -

Ewing Subaru of Plano responded

adrh23, thank you for your praise and mention of our dealership being alike a slice of heaven! We sure appreciate your feedback regarding the experience and transparency with Maria. Thank you again for choosing Ewing Subaru. We look forward to serving you additionally next time. Thanks again!

May 19, 2022

xxx boys. Liars. Ordeal went from 11k for new transmission to 0 dollars and car just needing transmission fluid. xxxxxxx. More

by naomi1201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service dept on 5/2022
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May 21, 2022 -

Ewing Subaru of Plano responded

naomi1201, we apologize that you feel negatively regarding your experience with us in service. We've passed your feedback along to our team and it was noted that you've been in contact with our Service Manager, Tiffany Parker regarding your concerns. We apologize we cannot come to terms regarding the result of your visit and the diagnostics on the work rendered by a third party. We wish there was more we can do and we wish you the best moving forward. If you need to contact our management directly, you may always contact us at social@EwingSubaru.com. Thanks and best wishes!

May 18, 2022

Did not hear from dealer about repair status for two days. Left message but no reply. More

by cwwilloughby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No name
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May 19, 2022 -

Ewing Subaru of Plano responded

cwwilloughby, we apologize that there was a delay in the communication of your experience with us and appreciate your positive and constructive feedback regarding your visit. If you're still expecting information from our team, please contact our management directly at social@EwingSubaru.com with details so that we have a direct path to follow up. We apologize for dropping the ball communicating and look forward to better serving you moving forward. Talk soon. Best wishes!

May 18, 2022

Always a great experience when I visit this location. Friendly staff and very professional sales people More

by richardbenavides4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lenora Claus
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May 20, 2022 -

Ewing Subaru of Plano responded

richardbenavides4, thank you for noting a 5-star experience! We're happy to hear our team always provides a great experience! We greatly appreciate your endorsement. See you next time. Take care!

May 18, 2022

Great service and Lauren is knowledgeable on the things that needs to be done and explained how long it would take and offered loner car as well. Overall, I’m happy with the service and highly recommend th More

by Yamini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren
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May 18, 2022 -

Ewing Subaru of Plano responded

Yamini, thank you for noting a 5-star experience! We're happy to hear Lauren is knowledgeable and earned your recommendation! We greatly appreciate your endorsement. See you next time. Thanks again!

May 17, 2022

Dealer always provides an exceptional service. I also appreciate the spacious and clean waiting areas. More

by Forester 2011 Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khalid Hall
Report | Print
May 18, 2022 -

Ewing Subaru of Plano responded

Forester, thank you for noting a 5-star experience! We're glad to hear our team always provides exceptional service! We greatly appreciate your endorsement. See you next time. Thanks again!

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