Ewing Subaru of Plano - Service Center
Plano, TX
1,028 Reviews of Ewing Subaru of Plano - Service Center
Fast, Efficient, Complete service on my subaru outback touring sedan in an effort to keep this car on the road for many many more years to come. touring sedan in an effort to keep this car on the road for many many more years to come. More
I scheduled a service and confirmed it but they did not have me on the schedule when I arrived. Also, I requested the shuttle service for drop off and pick up but they forgot the pick up service and their have me on the schedule when I arrived. Also, I requested the shuttle service for drop off and pick up but they forgot the pick up service and their driver left for the day. They said it will take 30 minutes to pick me up but took longer. I had to catch a ride from someone else. I texted my service advisor several times throughout the day and reminded her that I needed to be picked up. She did not respond until much later and later said that she had an emergency. I have worked with this service advisor in the past and she used the same excuse. I believed her the fist time but not this time. We eventually took my car to another Subaru dealership with the repairs recommended by this this advisor and they disagreed with several repairs that this advisor said I needed. More
Lauren in service as well as Tiffany the service manger went above an beyond to resolve a complex service issue. A Ewing customer for life. John Carrollton Texas went above an beyond to resolve a complex service issue. A Ewing customer for life. John Carrollton Texas More
Great service. Great communication. Service rep did a great job with explaining the process. Great waiting area. Great communication. Service rep did a great job with explaining the process. Great waiting area. More
I completely trust Ewing Subaru to do all the servicing on my Outback. They have all the service records and make recommendations as needed. I never feel like I am being sold something that is not needed. on my Outback. They have all the service records and make recommendations as needed. I never feel like I am being sold something that is not needed. Lauren Barrett is the best service advisor, More