Ewing Subaru of Plano - Service Center

Maintenance Service was timely and my service representative was outstanding. Kept me informed throughout. She informed me of other services that would be needed Service was timely and my service representative was outstanding. Kept me informed throughout. She informed me of other services that would be needed in the near term and provided me with the costs More

Great Place! Service was thorough and professional. The staff was polite and willing to accommodate my wishes, and they handled a busy crowd of customers with styl Service was thorough and professional. The staff was polite and willing to accommodate my wishes, and they handled a busy crowd of customers with style. More

Consistently Good Experience Everytime I have been servicing my Outback at this dealer since I moved to Texas. Each time I am greeted outside when I pull up, sign up is fast and easy, price I have been servicing my Outback at this dealer since I moved to Texas. Each time I am greeted outside when I pull up, sign up is fast and easy, price is quoted in advance and the wait at the dealer is great. The whole process is efficient and painless. More

Thank You Thank you Alex Shuster and thank you Subaru for diagnosing and correcting what could have become a major disaster. I am grateful and it’s comforting Thank you Alex Shuster and thank you Subaru for diagnosing and correcting what could have become a major disaster. I am grateful and it’s comforting to know you work with pride and excellence! Well done! More

Window Tint I made an appointment and was able to drop it off with no issue. Nice service people, and quick wait time. The window tint was cheap for the front 2 w I made an appointment and was able to drop it off with no issue. Nice service people, and quick wait time. The window tint was cheap for the front 2 windows. More

Very Helpful! Katie Chaput was extremely helpful. She made sure every item we requested was taken care of completely, she didn’t attempt to sell us any “extras” tha Katie Chaput was extremely helpful. She made sure every item we requested was taken care of completely, she didn’t attempt to sell us any “extras” that we didn’t need, and following the repairs she took the time to explain some of the digital dashboard options that we weren’t aware of. It was all done very quickly and efficiently. More

Not the same as before Ewing takeover I’m sorry to report that after years of excellent care with Huffines Subaru, the new owners changed or dismissed the former service team. Not pleased! I’m sorry to report that after years of excellent care with Huffines Subaru, the new owners changed or dismissed the former service team. Not pleased! At last service, my GPS was disengaged yet no one can explain it nor fix it. During today’s service visit, it was a uncoordinated mess — long lines; disjointed communication and having to chase down answers to questions called in for appointment, again at check-in and throughout the appointment. I noticed the wiper fluids were not filled despite paying for a full service check up and advised all fluids filled. I’ve lost confidence in this dealership since using them for 5 years sad to say. They couldn’t even get check out right. It’s seemingk run by kids just out of college without much experience and I don’t trust them with my car. The debacle with my GPS and lack of explanation is unacceptable. More

Best service manager Madalyn Madalyn always makes sure the right parts are ordered, I am able to a loaner car, and the service is done correctly. Great service! I will be back for Madalyn always makes sure the right parts are ordered, I am able to a loaner car, and the service is done correctly. Great service! I will be back for more service. More

Great service they work so hard to make it right I've been servicing my car at Ewing Plano for eight years. The staff is excellent and it's a very laid back easy environment. I've been servicing my car at Ewing Plano for eight years. The staff is excellent and it's a very laid back easy environment. More

Excellent SERVICE I lost faith in Subaru of Plano as the new Ewing ownership came in and let ALEX SCHUSTER, the best person at the Dealership. They redeem themselves by I lost faith in Subaru of Plano as the new Ewing ownership came in and let ALEX SCHUSTER, the best person at the Dealership. They redeem themselves by bringing Alex back. Don’t know what happened there but there just isn’t any service person in the city of Dallas that is better than Alex Shuster. He’s the reason I buy and stay with Subaru and stead of going back to Lexus. Great service. He should be service manager. More