Ewing Subaru of Plano

Easy breezy car buying experience I just purchased a new Subaru Forester XT from this dealership on Saturday 1/30. I had previously spoken to Darrell via phone and corresponded through I just purchased a new Subaru Forester XT from this dealership on Saturday 1/30. I had previously spoken to Darrell via phone and corresponded through email about the Subaru Outback. I test drove a Outback at a different dealership the night before, and what a difference! I won't speak ill of the other dealership as nothing was terribly wrong - but at Subaru of Plano they got everything right. From the moment my husband and I walked in we were taken care of. We were offered water or a soda from a couple of different people before we met up with Darrell. When the first salesmen we encountered learned we were there to meet with Darryl, he was not off put or suddenly disinterested - he was still kind and professional making sure we connected with Darrell. All prior discussions with Darrell had been about the outback, but when I decided I preferred the Forester and a particular one on the lot, Darrell quickly got the keys and let us test drive it. We weren't told what route we had to take, how quickly we had to get it back, it was just very smooth and relaxing. Darrell was very knowledgeable about the vehicle but more importantly he took the time to get to know us. He was very friendly and inquisitive and asked all the right questions to see why this car would be the best fit for us. When we decided we liked the XT touring package he didn't immediately try to start warning us about cost and payment, he just said -" let me see what I can do. I'll beat the interest rate you were quoted (and he did) and I'll help you get your payments where you want them (and he did)". The whole experience was quick and easy. We weren't expecting to purchase that day and we were in a hurry to pick up our children for a birthday party. The dealership didn't take any longer than necessary to get the sale done. The finance manager was very kind. We did opt to up the warranty to 80,000 miles since we keep our cars for about 10 years. Being the end of the month I expected to have the employees push that "sense of urgency" on us, but I never felt that. Everything about the dealership I would recommend, it was clean, "pet friendly" great inventory, and most importantly the genuine helpful staff. More

I will be back for my next car i had a great experience at Subaru of Plano i live 45 mins drive from where they are but it was totally worth it, i was lucky that i had Darrell Hair i had a great experience at Subaru of Plano i live 45 mins drive from where they are but it was totally worth it, i was lucky that i had Darrell Hair in sales he was very professional, clear, organized, saved my time, straight forward, not pushy and respectful and David Hamer in finances he missed his flight in Christmas eve for me to get me the best deal i can ever expect this was my first car and i didn't have enough history but he got me a loan with only 5.2 % APR without a cosigner other dealers got me 13% APR and were pushing for it. i got the car i wanted with the price i wanted, They totally earned my trust i will be back for my next car. ask for Darrell Hair thanks Darrell, thanks David More

Great Service Darrell Hair in sales assisted me throughout the whole car buying experience and I could not have been more pleased- great service. Darrell was very k Darrell Hair in sales assisted me throughout the whole car buying experience and I could not have been more pleased- great service. Darrell was very knowledgeable and answered all of my questions. Everyone who I met at Subaru of Plano was very nice and I look forward to joining the Subaru family. If you are thinking about buying a Subaru, check out this dealership and ask for Darrell. More

Great experience Darrell Hair in sales and David Hamer in finance made this experience so easy, so pleasant. I had been dreading it. I went in at 11 and drove out wi Darrell Hair in sales and David Hamer in finance made this experience so easy, so pleasant. I had been dreading it. I went in at 11 and drove out with a new car by 2:30! I was treated with respect, patience, and they answered every question I had. I got a classy car and an unbelievable deal! I never felt pressure at anytime. Since I bought the car, I've received a phone call and thank you note from Darrell! I will recommend any and everyone to go to Plano Subaru! More

A very pleasing experience I was on a search for a red Subaru WRX premium. It was a little harder to find than I anticipated. I called Subaru of Plano and spoke to Darrel Ha I was on a search for a red Subaru WRX premium. It was a little harder to find than I anticipated. I called Subaru of Plano and spoke to Darrel Hair, an awesome and knowledgeable salesman, who worked with me via phone through out the week to make sure I got exactly what I was looking for. When I arrived on saturday for my appointment, he had the car cleaned, waxed, and detailed... ready for my test drive. All the correct personal were on hand to answer all my questions about any concerns I had. Warranty questions, maintenance questions, etc. This dealership is a MUST for anyone on the search for a particular Subaru purchase. More

Very easy to work with Staff, especially sales associate Vicki Belt, was up front and easy to work with. No drama about negotiating a price I would be happy with. Staff, especially sales associate Vicki Belt, was up front and easy to work with. No drama about negotiating a price I would be happy with. More

Best Buy experiance Subaru of Plano were the best - Jimmy Saucedoour sales person was the greatest, I started looking at cars a few months back loved what I saw asked Jim Subaru of Plano were the best - Jimmy Saucedoour sales person was the greatest, I started looking at cars a few months back loved what I saw asked Jimmy not to follow up as I wasn’t read at the time & said I would get back later in year & true to his word he didn’t . I ready I got the best treatment I have ever had from a dealership and as before Jimmy was phenomenal - I would recommend him to any one More

Vickie Belt - honest, expert &trustworthy sales agent After much research I identified 5 small SUVs I wanted to test drive. I dreaded the new car buying process and working with some of the non-Subaru dea After much research I identified 5 small SUVs I wanted to test drive. I dreaded the new car buying process and working with some of the non-Subaru dealers confirmed that not all dealers are honest and trustworthy. Vickie respected my decision to test drive the Subaru Forester and only after I finished test driving the other SUVs on my list would I make a decision to buy. Vickie made the test driving experience the most fun test driving experience I’ve ever had. She was an excellent listener and her knowledge of the Forester was excellent. Instead of just talking about what the vehicle could do, she allowed the vehicle to show me. Once the test drive was done, she didn’t hassle me to make a decision to buy (unlike other dealers who brought their manager to force me to buy right then and there or kept sending harsh toned emails/phone calls) and answered all my follow up questions (no matter how small). When I decided to buy a Subaru I told Vickie I didn’t want to be held hostage for hours (as other dealers do). She met my challenge and it only took 1.5 hrs from the moment I arrived to the moment I finished buying the car. Vickie did an excellent job and is an extremely knowleadable and trustworthy sales agent. THE BEST! More

look for an honest &trustworthy sales agent Subaru cars are reliable and safe.Really good for family.Its my first time to buy new car with my hubby and Darrell Hair was very helpful. He is someo Subaru cars are reliable and safe.Really good for family.Its my first time to buy new car with my hubby and Darrell Hair was very helpful. He is someone who you can trust and would not lie to you. During the negotiation process when your seeing different figures,he even reminded us the discount that subaru offered us first which we didnt even think about.If he only wants to sell the car with higher price,he could not have mention it.He will make you feel at home too.He is very hospitable man.The whole purchase process was smooth sailing.And we know we can always go back to him for help if we need to regarding our car.So look for Darrell Hair. More

They're okay I guess Not bad but not great either. They didn't try to screw me like many other dealerships have done in the past. That's not much of an endorsement I kno Not bad but not great either. They didn't try to screw me like many other dealerships have done in the past. That's not much of an endorsement I know. I went there several times to buy new, and ended up elsewhere. I've taken my cars to them for warranty service, which worked out fine. I doubt they will try to screw you, but I also doubt you'll get a great deal either. More