Ewing Subaru of Plano

From great to unsatisfactory. Service while the car was under warranty was awesome. Now, it has been getting progressively worse. During the last visit (9/14/16), a battery service Service while the car was under warranty was awesome. Now, it has been getting progressively worse. During the last visit (9/14/16), a battery service was performed. Quarter of the engine bay is now splattered with something that looks like rust or some orange chemicals. Plastic engine cover has been broken off (!!), and just left sitting loose on the engine. Have two recalls on the car, and keep being told the parts are not available, while getting recommendation for servicing things that have no need to be serviced, or should be according to owner's manual (22k only, 5 yrs car). More

Dream car Thank you Vickie in helping me to find the car of my dreams. It is wonderful. I appreciate all of you at Subaru of Plano. You made the process painles Thank you Vickie in helping me to find the car of my dreams. It is wonderful. I appreciate all of you at Subaru of Plano. You made the process painless, well ecept for writing out the check. But I feel really good about my decission.Thank again and see you soon. More

Excellent! Perfect buying experience! This was my first time purchasing a car and I could not be happier about choosing Subaru of Plano. From beginning to end it Perfect buying experience! This was my first time purchasing a car and I could not be happier about choosing Subaru of Plano. From beginning to end it was a pleasant and painless experience. I worked with Danielle Brachtenbach as well as Todd Seale in finance. They were both amazing. Danielle found me exactly the car I wanted at the right price. Working with Todd in the finance department was a breeze. I have no doubt I'll be recommending others purchase their vehicle here. More

Easy to buy I knew what car I was looking to buy. Emailed with Darrell Hair a couple times before coming in for the test drive. Overall it was an easy and painles I knew what car I was looking to buy. Emailed with Darrell Hair a couple times before coming in for the test drive. Overall it was an easy and painless process. They didn't try to sell me a bunch of extra crap like most dealerships and they really made the gap insurance a reasonable rate. More

Bought Car for Daughter Darrell Hair did a thorough job in finding the right Forester for our daughter. Treated us with respect and delivered prompt results. We would recomme Darrell Hair did a thorough job in finding the right Forester for our daughter. Treated us with respect and delivered prompt results. We would recommend working with Darrell. More

Outstanding Buying Experience Found car online, called to confirm they still had car, spoke to Darrell Hair and he confirmed they did. When we arrived Darrell had keys ready and Ca Found car online, called to confirm they still had car, spoke to Darrell Hair and he confirmed they did. When we arrived Darrell had keys ready and Carfax report printed, was not pushy and very honest. After test drive he said to take our time since car was for my son, he gave us his best offer. I called next day and asked for one item to be included in deal, he had answer very quickly. We made arrangements to do the deal after work, again Darrell had all his ducks in a row. We were in and out in under 1 hour!! One of the best if not greatest car buying experience I have ever had. More

Darrell Hair is the man!! We called ahead of time to confirm the vehicle we saw online was still available... It Was!! Our experience with Mr Hair was well worth our 1 hour We called ahead of time to confirm the vehicle we saw online was still available... It Was!! Our experience with Mr Hair was well worth our 1 hour drive to the dealership. Our experience was pleasant and quick!! More

WORST DEALERSHIP EVER THE WORST CAR BUYING EXPERIENCE EVER!!! We went in on May 31st to test drive a car that was on there website. Turns out they don't even have the car THE WORST CAR BUYING EXPERIENCE EVER!!! We went in on May 31st to test drive a car that was on there website. Turns out they don't even have the car on the lot. SO we drove a car that we knew was over our budget, my husband fell in love with it. After his car, of less then a year old, got totaled in the hail we had in Texas I was willing to do anything need be to have him smile again and have a car he loves. So we got the car, over the monthly payment we told them. Before we agreed to anything we made sure that they understood we were still dealing with the insurance on getting the majority of his car paid off, then we would have to take out a small loan to finish paying it off. Well it took two weeks longer then we thought to get the money from the insurance agent. Meanwhile I got daily texts from the car sales person harassing me when I told him I would keep him up to date on what is going on. After we learned that insurance had paid there part, we paid a thousand dollars that we had put aside, the very next day my husband made the personal loan application with the bank to get the loan paid off. We have been keeping them up to date with every little thing we did that way they were aware. My husband went last Wednesday to sign the finished paperwork for the personal loan that we had to get. We were told by the lady in the bank they would send a letter to the dealership stating it was paid off. Then today was the final string when my husband threatening texts saying they are going to have to take drastic actions as we have not been keeping in touch and letting them know what is going on, in other words they were going to come take the car back. This is the worst experience I have ever had with any dealership. We have done everything that we can as fast as we can and it seems as if they are not being understanding, along with harassing us none stop when if, we had an update I told them right away. I WILL NEVER GO BACK TO THIS PLACE EVEN IF IT IS THE LAST DEALERSHIP AROUND. More

Vickie Belt is not your typical car salesman Vickie Belt is the perfect salesperson for those potential buyers that avoid car dealers due to high pressure salespersons. I found Vickie to be patie Vickie Belt is the perfect salesperson for those potential buyers that avoid car dealers due to high pressure salespersons. I found Vickie to be patient and she took the time to really listen to me. At the end of my visit, she allowed me to go and think about my purchase rather than pressuring me to close the deal. In the end, I found the entire experience to be a pleasant visit with friendly individual who is passionate and knowledgeable about the Subaru vehicles she was showing me. I highly recommend Subaru of Plano and would direct anyone to see Vickie Belt. More

Great New Car Purchase This was a fantastic purchase experience, which is hard to say about most new car buying. Amit was a pleasure to work with; a very personable young ma This was a fantastic purchase experience, which is hard to say about most new car buying. Amit was a pleasure to work with; a very personable young man. He accommodated our short time to make the purchase, found us what we wanted at a price that was within our expectations and made it a relatively painless transaction. I can't comment on the service team since I just took delivery, but I'm sure they will continue to impress. More