Ewing Subaru of Plano

A good sales experience We purchased a Certified PreOwned Outback from Subaru of Plano a couple of weeks ago. We had researched prices online, and found that their prices act We purchased a Certified PreOwned Outback from Subaru of Plano a couple of weeks ago. We had researched prices online, and found that their prices actually came up a bit lower than KBB pricing. Our sales rep (Cody) did a great job of answering our questions during our visits that day. We also test drove an Audi and a Volvo, but came back for the Outback. Our finance guy Ryan made all the terms and conditions clear, and we left that evening with a car we've been happy with since. So far it's been a very good purchase experience. More

Service Team Truly Cares About Helping You (Kyle Herd) I have a 2005 Forester and have always had all of my regular maintenance and service performed at Subaru of Plano. She's 128K miles, 12 years old, an I have a 2005 Forester and have always had all of my regular maintenance and service performed at Subaru of Plano. She's 128K miles, 12 years old, and running great. The team at Subaru is professional, helpful, honest, and collaborative. They balance priority repair concerns versus issues that can be monitored over time to make owning and maintaining my Subaru as cost effective as possible. I value and trust their advice. I found myself in a very stressful situation this Thanksgiving holiday with several personal/family medical issues going on and very unfortunate timing of a warning light indicator coming on in my Subaru. Even with a very busy day in the service department at the Dealership and all the holiday nuttiness, Kyle went above and beyond to help me work through the issue, get it addressed, and get back on the road so I could focus on my family's needs. Thanksgiving is a day for blessings. Thank you, Kyle and the Subaru Service Team - grateful for everything! More

Best dealership experience! I work in the car industry so I'm used to working with all types and levels of service at car dealerships. I can tell you that I had the absolute bes I work in the car industry so I'm used to working with all types and levels of service at car dealerships. I can tell you that I had the absolute best experience leasing a car at Subaru of Plano. The staff was very friendly, helpful, informative and took great care of me! The negotiation was quick, my paperwork was done in a timely manner and they had me out the door loving my new Outback in no time! Cody was my salesperson. Very easy to work with. He even picked me up to take me to the dealership! When I arrived, all the paperwork was prepared in advance and the general manager was there to greet me and thank me for my business. Way to go Plano of Subaru team! More

A good review a lot time waiting When someone takes time to write a review, it is usually a complaint or how badly they were treated.....not the case here. I purchased my 2017 Subaru When someone takes time to write a review, it is usually a complaint or how badly they were treated.....not the case here. I purchased my 2017 Subaru WRX early 2017 from this dealership & they treated me well. I did decide to also add a 2017 Subaru Sti to my collection that i test drove about 2 weeks ago with salesperson Connor McCown & advised the dealership that I would come over on Saturday with my trade in. To my misfortune, someone beat me to it & got a hold of perhaps the last Subaru Sti in the Rally Blue color with the lip trim instead of the ginormous spoiler Although I was heartbroken that I did not get the vehicle, the salesperson was on his toes to advise me when it was sold, my trade in value, the add on's that were available & the like........and this impressed me about his personality. That same Saturday i visited another dealership & I did not get the same service and the Sti that I wanted was also sold (Wow! everyone were after the 2017 Subaru's before the 2018 started to come in) I would be privileged to return to this dealership & visit with Connor again for any future Subaru vehicles. Subaru of Plano, you have trained this fellow really well & wished we could do business in the future More

TOTAL GAME CHANGER! Truly grateful. AME CHANGER. After having been looking at luxury cars for a few weeks I was totally exhausted and over the car shopping game. Then I saw an ad late at AME CHANGER. After having been looking at luxury cars for a few weeks I was totally exhausted and over the car shopping game. Then I saw an ad late at night that was geared toward the "free spirit/adventure" lifestyle. Boom. I got on the Subaru manufacture website and educated myself on Subaru, their culture and what they're all about. I fell in love. I used the manufacture store locator and the #1 listed was Subaru of Plano. I called first thing the next morning and Jared answered...he seriously sounded like he was in an awesome mood! So refreshing. He didn't ask me the "typical" questions before setting up a test drive with me. He said we'd love to have you come in and experience Subaru! Went for the test drive the next day and was introduced to Vicki Belt. This woman is THE BEST representation of Subaru. Wow. From the moment I met her, her positive energy and love for what she does was so apparent. She went on the test drive with me and her passion for Subaru, it's brand history, the car...everything was contagious!!! She educated me and not only that but showed me that car buying can be FUN!! :) After working with Vicki, it was a no brainer. Next was finance in which the finance manager, Ryan Alger, was helping with my purchase. This guy is what every car finance manager strives to be like but can't ever get there. He just has it. He was 100% honest, transparent and made sure I understood everything the whole way. It was quick, SO SMOOTH and I trusted him. He is highly educated on his specialty which I greatly appreciated, and helped me successfully lease my first new Subaru Forester! I couldn't have been happier with the entire experience. I'm proud to say I'm done with luxury brands and am a lifelong Subaru owner with Subaru of Plano because of their amazing team and culture....and well...the car is freaking amazing. THANK YOU!!!! More

Amazing experience I can't even with little knowledge of a leasing program, Vicky sat down and was very patient with me and explain to me and all the different options I I can't even with little knowledge of a leasing program, Vicky sat down and was very patient with me and explain to me and all the different options I could make. She is very patient and if she doesn't know the answer, she will go out of the way to find out for you. I would definitely recommend her to anyone and everyone! More

David Howard for President David always takes care of our vehicles and does so in a very professional manner. Delivers on budget and more importantly,on time. The sales staff, t David always takes care of our vehicles and does so in a very professional manner. Delivers on budget and more importantly,on time. The sales staff, they suck. But the good news is they are selling Subaru, and evidenced by the sales staff lethargic customer service attitude, any xxxxxxx can sell a Subaru. But for service, you cant beat them. For sales, hey, go to Tomes. Or Sewell. Or Five Star ( Sam Pack). More