Ewing Subaru of Plano

Excellent car buying experience at Ewing Subaru of Plano Employees dealt with: Vickie in Sales, and Lou, Finance Manager, and Ibrahim in Sales Happy, pleasant, and just plain good people. There was littl Employees dealt with: Vickie in Sales, and Lou, Finance Manager, and Ibrahim in Sales Happy, pleasant, and just plain good people. There was little to no pressure. The focus always seemed to be: honesty and integrity. There was two experiences that summarized the visit: my son sat in the driver's seat and said, "this is the most comfortable driver's seat ever!" and son said, "when they let you walk away, you have a great deal." I purchased a 2019 Subaru Outback and I love it! Ibrahim is the reason I returned to the dealership, and Vickie is the reason I purchased the Outback. More

New Subaru Outback 2.5i Touring Great service and no hassle, no haggle experience! Elizabeth loves her new Outback. Thank you Connor for taking care of us today; you have definitely Great service and no hassle, no haggle experience! Elizabeth loves her new Outback. Thank you Connor for taking care of us today; you have definitely earned our future business. More

Great staff Bring my 2012 Impreza for a recall service, scheduled Madalyn Sanders as my adviser but Alynne Nguyen whom was my advisor last time, recognized me and Bring my 2012 Impreza for a recall service, scheduled Madalyn Sanders as my adviser but Alynne Nguyen whom was my advisor last time, recognized me and take care of me at no time. She lend me a Premium Legacy while my car is in service. Madalyn keep me updated when delay occurred, and notify me when my car is completed. When I went to pick up my car, my paper is ready and Alynne bringing my car in less than 3 minutes. They totally knows how bad I must want my own car back, I appreciate their thoughtfulness. More

Informative I came in for an oil change and tire rotation. I asked to have the fluids checked too. They did so. I was also shown the filers that needed to be c I came in for an oil change and tire rotation. I asked to have the fluids checked too. They did so. I was also shown the filers that needed to be changed. It was all efficient. More

Wholesome experience! I have two cars from this dealership and I have always enjoyed the professionalism and courtesy of this center. Their service staff is very punctual I have two cars from this dealership and I have always enjoyed the professionalism and courtesy of this center. Their service staff is very punctual and gracious I would love to come back again for new purchase and service More

Disappointing Service Department I scheduled an oil change and airbag recall repair for 3/1/2019. It was extremely difficult to schedule this appointment and get repair updates. Ea I scheduled an oil change and airbag recall repair for 3/1/2019. It was extremely difficult to schedule this appointment and get repair updates. Each time I expressed concerns that my calls were not being returned, another message was taken (a process that had failed repeatedly). When I arrived at the dealership, to pick up my car, on 3/1 @ 6:55 pm, my car had not been serviced or moved from the space I had parked it in the night before. The staff seemed confused and more concerned about which service representative I should be directed to than dealing with the situation. I cancelled my service request and requested my key. I realized Ewing Subaru gave me the wrong key fob when I unlocked someone else’s car door. We have always been impressed with the high standards and consistent service we have received from the Subaru dealerships we have visited previously. Unfortunately, Ewing Subaru did not meet our expectations. More