Ewing Subaru of Plano

Was kept Well informed about repair progress. Very pleased. Greeted quickly and professionally. Kept me informed and made me comfortable in the lounge. I was able to view the work performed throug Very pleased. Greeted quickly and professionally. Kept me informed and made me comfortable in the lounge. I was able to view the work performed through the window. More

Salesman was lovely and finance man was knowledgeable A great experience I have bought many cars and the people were knowledgeable and patient. I would highly recommend this dealership The salesman an A great experience I have bought many cars and the people were knowledgeable and patient. I would highly recommend this dealership The salesman angel went out of his way to accommodate us More

Eye sight fixed I brought my forester into get the eye sight fixed. It would not activate or would run for a minute then turn off. After a diagnostic was run on the s I brought my forester into get the eye sight fixed. It would not activate or would run for a minute then turn off. After a diagnostic was run on the system Jason let me know that the camera was non functioning. It would have to be replaced. It is expensive to fix. Jason was able to talk to his supervisor and Subaru to get the work done. I was responsible for $200. Which is much less than the original quote. Our forester is fully functional and we are happy with the service provided. More

6 month maintenance The 6 month maintenance service was completed quickly and professionally. Reviewed several items (filters) that would probably need to be replaced at The 6 month maintenance service was completed quickly and professionally. Reviewed several items (filters) that would probably need to be replaced at the 12 month maintenance visit. More

Great Buying Experience Reanna was very down to earth and made the car buying experience fun and easy. Jared was very efficient and upfront in finance. Great experience overa Reanna was very down to earth and made the car buying experience fun and easy. Jared was very efficient and upfront in finance. Great experience overall. More

Great and very professional team I’m glad I’m taking another Subaru car from a great dealership a Ewing Plano it’s our 4th Subaru I feel part of a great family and I was treated as I’m glad I’m taking another Subaru car from a great dealership a Ewing Plano it’s our 4th Subaru I feel part of a great family and I was treated as one of the family More

Highly recommended Excellent customer service and everything was done as indicated for service. The shuttle service was a huge plus. I’ve had work done at other dealersh Excellent customer service and everything was done as indicated for service. The shuttle service was a huge plus. I’ve had work done at other dealerships over the years and this was my best dealership experience so far. More

Worth flying in from Idaho! After a less than helpful experience at our local dealer in Idaho we decided to order our 2020 Ascent through a dealer close to my brother in Dallas a After a less than helpful experience at our local dealer in Idaho we decided to order our 2020 Ascent through a dealer close to my brother in Dallas and visit him when we picked up the car. I’m so glad we were connected with Ewing Subaru of Plano! Our salesperson Andrew Shapard made the entire process so easy and enjoyable. He was great at answering questions and finding out info we needed to make sure we got exactly what we wanted. Upon arrival our Ascent had been cleaned and made 100% ready for us. Andrew was friendly and professional and answered all of our questions about the car. Here’s the real kicker though: Once we got back into Finance with Bill Alton things were just as easy and, dare I say, enjoyable. Who ever enjoys finance and paperwork? Bill was personable, helpful, prompt, and not at all pushy. We have never had a car buying experience where we walked out of Finance smiling and laughing but that’s what happened with Bill. 10/10 would recommend this dealership, especially Andrew and Bill, and would travel to get this level of customer care again. Thanks, Ewing! More

8/12/2019 Service Brought my Outback in for its first service today. Madalyn Sanders was very attentive and personable. Service was completed within 1.25 hrs. Very sati Brought my Outback in for its first service today. Madalyn Sanders was very attentive and personable. Service was completed within 1.25 hrs. Very satisfied. Thanks, ts More

Amazing customer service with personalized care. We have been absolutely thrilled with our experience. We have been in the market for a 3 row crossover for some time. The Subaru was on our short list We have been absolutely thrilled with our experience. We have been in the market for a 3 row crossover for some time. The Subaru was on our short list but we found a Ford Expedition we really liked and were in the process of making a deal on it. I told my husband that we should go to Subaru just to look at the Ascent one last time and cross it off the list. We walked in late that Saturday and met Justin. His customer service, kindness and knowledge of the product impressed us so much that within the next hour, we had made up our mind and decided to go with the Ascent. We had our two kids at home and needed to get home to relieve our baby sitter before we signed the paperwork and he was INCREDIBLY accommodating to us. He (as well as Jared from Finance) stayed late into the evening, even after the dealership closed, and made us proud owners of a new Ascent. We couldn't be happier with our experience! We have had the car for a few weeks now and Justin still follows up with us regularly to ensure we are happy with the car and to ask if we have any questions or feedback. Coming from working at Disney for several years before moving to Dallas, I am incredibly impressed with the level of detail and care this dealership had show. This our second Subaru and we hope to continue to make Subaru our preferred brand, especially working with this dealership. More