Ewing Buick GMC - Service Center

Ewing GMC is the cleanest service department I have ever been too. My service advisor Jim Bearden is a honest man that makes the experience stress free. Not too many places you can take your vehicle, especi been too. My service advisor Jim Bearden is a honest man that makes the experience stress free. Not too many places you can take your vehicle, especially a dealership, and not worry about being beat down with add-ons. There is no other place I will take my truck. Thanks! More

Jim is the best! Great person to work with and the reason I come for my car service. Great person to work with and the reason I come for my car service. More

Problem was not repaired, gouged and scratched vehicle, refused to complete service, repair vehicle, or refund cost. Service representative filled out work order incorrectly, denied responsibility, lied, a refused to complete service, repair vehicle, or refund cost. Service representative filled out work order incorrectly, denied responsibility, lied, and was rude & uncooperative. More

Brad was expecting me. He had researched the maintenance I needed and provided that to me and had me in and out within 2 hours. It's nice to be expected. The ladies in the He had researched the maintenance I needed and provided that to me and had me in and out within 2 hours. It's nice to be expected. The ladies in the checkout and snacks area were nice. The bathrooms were super clean and I had an area to work while I waited! Kudos to the Service Dept! More

I never feel like just a customer, Ewing treats me like family and makes sure all my needs are met. family and makes sure all my needs are met. More

Kevin made this a simple process. I ordered the part and when it came in, I was able to get it installed the next day, in a Saturday! I had a loaner so I was able to do my Saturday er I ordered the part and when it came in, I was able to get it installed the next day, in a Saturday! I had a loaner so I was able to do my Saturday errands, drop off my purchases at home and still had the rest of my day, to enjoy. Now, I may want to trade in my car for one like the loaner! I appreciate that my interactions and the time for service was completed timely. I travel from Wylie to this location because of the service that my husband received when ordering a new key fob for his Buick More

My wife and I live in East Texas. My wife was going to Richardson Texas for a doctor visit. The transmission on our Suburban broke down just as my wife arrived. We had purchased the My wife was going to Richardson Texas for a doctor visit. The transmission on our Suburban broke down just as my wife arrived. We had purchased the vehicle from Ewing Buick in Plano Texas. We also purchase an exchanged warrant. To our blessing, the warranty was still good and covered the replacement of the transmission. Alex, in the customer service department, took care of me, as I was 2 1/2 hours away. Alex handled everything in a professional manner. Alex even held onto a few Items that my wife left in the rental car for us to come pick up later. We would deathly recommend Ewing Buick. More

All the people I dealt with were very professional, helpful and professional, especially my service advisor, Chad. helpful and professional, especially my service advisor, Chad. More

Steve is an excellent service provider. He is courteous and always greets me with a Ray of sunshine. He is courteous and always greets me with a Ray of sunshine. More

I'm very impressed having the best service from Towb . My car reverse pannel is still defective. I have to come back. My car reverse pannel is still defective. I have to come back. More