Ewing Buick GMC - Service Center

Body Shop lost my car Yes, you read that right. The body shop lost my car for 3 days! Never once thanked me for my business. In addition, their communication for status up Yes, you read that right. The body shop lost my car for 3 days! Never once thanked me for my business. In addition, their communication for status updates is sub par, and their customer service is probably one of the worst. I'll stick with Sewell for my future body shop needs. More

Oil change, tire rotation and seat cleaning This was routine maintenance. They did a fine job and it was done in a very reasonable period of time. I did think that tire rotation should be provid This was routine maintenance. They did a fine job and it was done in a very reasonable period of time. I did think that tire rotation should be provided as part of the service rather than provided at a charge. More

30,000 miles service Very bad customer service and lack of attention to customers or their needs. I waited in the service line in my car for over 10 minutes while I could Very bad customer service and lack of attention to customers or their needs. I waited in the service line in my car for over 10 minutes while I could see the employees and porters just conversating. It took too long, so I just got out of my car and went into the dealership. Lastly, my car was still dirty after the car wash and was not dried down so has water drop marks all over and was not vaccumed on the inside. Coming from visiting many other dealerships in the same area, I was very disappointed with this service and will be using the McKinney Buick dealership even thought it is farther. More

Oil change Need an oil change didn’t have an appointment. Was no problem getting it done in a reasonable amount of time which was much quicker than I expected. G Need an oil change didn’t have an appointment. Was no problem getting it done in a reasonable amount of time which was much quicker than I expected. Great job to all working on my car in Saturday January 5. More

Great Service Rick is our service representative and we have been very happy with the dealership. We have bought 2 vehicles here since we moved to Dallas. Rick is our service representative and we have been very happy with the dealership. We have bought 2 vehicles here since we moved to Dallas. More

Great Service I took my car in for some regular maintenance and the service was done quickly and on time. I would always recommend Ewing for their service. Benjamn I took my car in for some regular maintenance and the service was done quickly and on time. I would always recommend Ewing for their service. Benjamn is a great service advisor and always takes care of me. More

Great experience, highly recommend Very professional dealership,top notch. Been coming here for a few years and highly recommend this dealership for all your automotive needs. Very frie Very professional dealership,top notch. Been coming here for a few years and highly recommend this dealership for all your automotive needs. Very friendly staff. More

Excellent People Excellent Repair The body shop employees here are very professional and are great people people. The repair is exemplary. Could never tell the boo boo happened to my b The body shop employees here are very professional and are great people people. The repair is exemplary. Could never tell the boo boo happened to my beloved Benz. The communication is excellent. I received a daily status update so I never had to wonder what was happening. Love this shop and highly recommend. More