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500 Reviews of Ewing Buick GMC - Service Center
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February 28, 2019
Body Shop I was involved in an auto accident and had my vehicle towed to the Body Shop at this dealership. I called later that afternoon and left a voicemail f I was involved in an auto accident and had my vehicle towed to the Body Shop at this dealership. I called later that afternoon and left a voicemail for the individual who was supposedly assigned to my vehicle. I waited over 24 hours, without any response, at which time I called and had to leave a 2nd voicemail. 24 hours after the 2nd voicemail, I was notified by my insurance company the vehicle would be totaled. The insurance company asked me if I had been in contact with the dealership. I replied that, I have tried without any success. The insurance company actually called the Body Shop on my behalf and informed them that I would be by there the next day to pick up all of my personal belongings from the vehicle. Although, the person located at the front desk of the Body Shop was polite and helpful, I NEVER received a call or any other form of contact from the Body Shop. I wonder if this is how the Body Shop is ran, why would I want to try and buy a vehicle from them? More
by dblankjr1966
Employees Worked With
Not sure of anyone's name.
February 23, 2019
Excellent and timely repairs I took my SUV in for a repair to the right front end. They did an excellent job, and also did it quickly. They worked with my Insurance carrier (State I took my SUV in for a repair to the right front end. They did an excellent job, and also did it quickly. They worked with my Insurance carrier (State Farm) behind the scenes to ensure timely repair. Onsite rental car service with Enterprise made the experience even better. More
by MichaelRussell
Employees Worked With
Johnathan Duong
February 21, 2019
Above and Beyond The service and environment is clear and very detailed when providing you with what you came in for. Descriptive explanations on your service issue he The service and environment is clear and very detailed when providing you with what you came in for. Descriptive explanations on your service issue helps to assure you're getting what you ask for or what your vehicle requires. Haven't had any issues with time, service or staff. More
by Customer
Employees Worked With
Other Employees :
Tim Stolp, Dave DeShazo, Blake Clark, Frank Alsides, Johnathan Duong
February 20, 2019
I am very grateful for their help Trace Conn has supervised two major repairs on my car and helped me tremendously with my insurance company on. I am grateful for the extra effort he p Trace Conn has supervised two major repairs on my car and helped me tremendously with my insurance company on. I am grateful for the extra effort he paid to getting my car repaired. More
by CAS
Employees Worked With
Trace Conn
February 19, 2019
Thanks, Ewing Buick I took my 2018 Buick Encore in for an oil change/regular service and happily, I was in and out of there in less than 40 mins. I took my 2018 Buick Encore in for an oil change/regular service and happily, I was in and out of there in less than 40 mins. More
by Matt B
Employees Worked With
James or Jimmy
February 18, 2019
Highly efficient and Professiinal Bill at the body shop was very professional, efficient and quick to wrap up repairs of my car. He was super prompt on his emails / communicating with Bill at the body shop was very professional, efficient and quick to wrap up repairs of my car. He was super prompt on his emails / communicating with insurance and keeping me updated of the progress My car was in and out in 2 days. (Broken driver side view) Some of the staff at the front desk however needs to be trained for better customer service to really improve overall customer experience - that’s why I am giving 4 star and NOT 5 star. More
by ARay
Employees Worked With
William Desmond , Nina at front desk were good
February 16, 2019
Long Standing Excellent Service I have used Ewing for service for all my GM vehicles for over 25 years. The same staff is there and they know my cars and treat me like royalty, which I have used Ewing for service for all my GM vehicles for over 25 years. The same staff is there and they know my cars and treat me like royalty, which as a long time customer I am. More
by wydunn007
Employees Worked With
Brad Ancker, Brett Taylor, James Bearden,
February 12, 2019
Great service! Went above and beyond to service my vehicle and keep me informed. Gave me a loaner vehicle while mine was being serviced. Couldn't be more satisfied! Went above and beyond to service my vehicle and keep me informed. Gave me a loaner vehicle while mine was being serviced. Couldn't be more satisfied! More
by Skyspeedr
Employees Worked With
Brad in service
February 12, 2019
Excellent Service Department Great communication. Vehicle repair was completed as explained after diagnosis. Vehicle repair was completed on time and with price quoted. Service ad Great communication. Vehicle repair was completed as explained after diagnosis. Vehicle repair was completed on time and with price quoted. Service advisor and Service Mamager are alwsys available. More
by RidleyRight
Employees Worked With
Benjamin Towb, Tim Stolp
February 12, 2019
Friendly staff great service Fast and precise found problem no Hageling Ewing is now my new preferred dealership they washed my Yukon and had it back to me same day Fast and precise found problem no Hageling Ewing is now my new preferred dealership they washed my Yukon and had it back to me same day More
by Fish guy
Employees Worked With
Benjamin
