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494 Reviews of Ewing Buick GMC - Service Center
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April 15, 2019
Best Service Department appointment! The professionalism of this service department is outstanding. It was pouring rain and they pulled it into the garage for us to get in. The parts depa The professionalism of this service department is outstanding. It was pouring rain and they pulled it into the garage for us to get in. The parts department was so helpful and nice. A true pleasure with everyone we encountered. Ewing is top notch in our book! More
by Douthey2
Employees Worked With
Brad Ancker
April 11, 2019
Friendly and prompt service You can’t beat this dealership from service to the sales team. Been going to Ewing since 2012 and have bought three Yukon’s, I won’t trade any where You can’t beat this dealership from service to the sales team. Been going to Ewing since 2012 and have bought three Yukon’s, I won’t trade any where else but Ewing. More
by Keith22174
April 04, 2019
Service The service advisor Rick Gonzales was very friendly. The service are and waiting area are very clean and have a relaxing aura. Service was performed The service advisor Rick Gonzales was very friendly. The service are and waiting area are very clean and have a relaxing aura. Service was performed as expected. The sensor for the fuel filter was not reset to 100% after the filter was replaced. It was rectified after taking it back. More
by Dutch
Employees Worked With
Rick Gonzales
March 18, 2019
Great Brett took great care of me. Each time I have visited the location, I’ve been pleased with the service and pricing. I recommend this location to all m Brett took great care of me. Each time I have visited the location, I’ve been pleased with the service and pricing. I recommend this location to all my friends. More
by eddiebr
Employees Worked With
Brett
February 28, 2019
Body Shop I was involved in an auto accident and had my vehicle towed to the Body Shop at this dealership. I called later that afternoon and left a voicemail f I was involved in an auto accident and had my vehicle towed to the Body Shop at this dealership. I called later that afternoon and left a voicemail for the individual who was supposedly assigned to my vehicle. I waited over 24 hours, without any response, at which time I called and had to leave a 2nd voicemail. 24 hours after the 2nd voicemail, I was notified by my insurance company the vehicle would be totaled. The insurance company asked me if I had been in contact with the dealership. I replied that, I have tried without any success. The insurance company actually called the Body Shop on my behalf and informed them that I would be by there the next day to pick up all of my personal belongings from the vehicle. Although, the person located at the front desk of the Body Shop was polite and helpful, I NEVER received a call or any other form of contact from the Body Shop. I wonder if this is how the Body Shop is ran, why would I want to try and buy a vehicle from them? More
by dblankjr1966
Employees Worked With
Not sure of anyone's name.
February 23, 2019
Excellent and timely repairs I took my SUV in for a repair to the right front end. They did an excellent job, and also did it quickly. They worked with my Insurance carrier (State I took my SUV in for a repair to the right front end. They did an excellent job, and also did it quickly. They worked with my Insurance carrier (State Farm) behind the scenes to ensure timely repair. Onsite rental car service with Enterprise made the experience even better. More
by MichaelRussell
Employees Worked With
Johnathan Duong
February 21, 2019
Above and Beyond The service and environment is clear and very detailed when providing you with what you came in for. Descriptive explanations on your service issue he The service and environment is clear and very detailed when providing you with what you came in for. Descriptive explanations on your service issue helps to assure you're getting what you ask for or what your vehicle requires. Haven't had any issues with time, service or staff. More
by Customer
Employees Worked With
Other Employees :
Tim Stolp, Dave DeShazo, Blake Clark, Frank Alsides, Johnathan Duong
February 20, 2019
I am very grateful for their help Trace Conn has supervised two major repairs on my car and helped me tremendously with my insurance company on. I am grateful for the extra effort he p Trace Conn has supervised two major repairs on my car and helped me tremendously with my insurance company on. I am grateful for the extra effort he paid to getting my car repaired. More
by CAS
Employees Worked With
Trace Conn
February 19, 2019
Thanks, Ewing Buick I took my 2018 Buick Encore in for an oil change/regular service and happily, I was in and out of there in less than 40 mins. I took my 2018 Buick Encore in for an oil change/regular service and happily, I was in and out of there in less than 40 mins. More
by Matt B
Employees Worked With
James or Jimmy
February 18, 2019
Highly efficient and Professiinal Bill at the body shop was very professional, efficient and quick to wrap up repairs of my car. He was super prompt on his emails / communicating with Bill at the body shop was very professional, efficient and quick to wrap up repairs of my car. He was super prompt on his emails / communicating with insurance and keeping me updated of the progress My car was in and out in 2 days. (Broken driver side view) Some of the staff at the front desk however needs to be trained for better customer service to really improve overall customer experience - that’s why I am giving 4 star and NOT 5 star. More
by ARay
Employees Worked With
William Desmond , Nina at front desk were good
