Ewing Buick GMC - Service Center

Fantastic customer service!! Benjamin was very accommodating and provided me with a loaner car without my having to request one. He is very personable and strives to exceed his c Benjamin was very accommodating and provided me with a loaner car without my having to request one. He is very personable and strives to exceed his clients expectations. The waiting area at this dealership is quite wonderful with the offerings of coffee, tea, sodas and snacks. They have an area for you to work on your laptop, watch television or go into the quite study room with gorgeous fish. Thank you Benjamin for taking care of us!! More

The Most Exceptional Service I have been working with Brad, in service, for years. Each and every time, I enjoy the most exceptional service with Brad. He is always friendly, wi I have been working with Brad, in service, for years. Each and every time, I enjoy the most exceptional service with Brad. He is always friendly, willing to help me find the best price on tires, etc. for my vehicle, and he goes above and beyond all expectations, and to be fair and honest, I am one to have high expectations for people in the service industry. No matter if I purchase another GMC, I am certain Brad and Ewing will always be my go-to for servicing my vehicles! Thank you for always doing your best!! More

No customer focus Oil change and estimate for body repair; two tasks and neither went well. After completion of oil change I was not informed that the car was ready. Ha Oil change and estimate for body repair; two tasks and neither went well. After completion of oil change I was not informed that the car was ready. Had to drive around the corner to another department to hear that they didn't make repair estimates which my insurance requires before authorization. Not going back here. More

New truck warranty work Great experience with JR Lopez and the maintenance team. What I thought would take 2-3 days, they turned in 1/2 day! Great job. Great experience with JR Lopez and the maintenance team. What I thought would take 2-3 days, they turned in 1/2 day! Great job. More

Outstanding service. They were great. Steve Fortner in service especially. I was in from out of town and they treated me like I’d been a long time customer. They were great. Steve Fortner in service especially. I was in from out of town and they treated me like I’d been a long time customer. More

Great service Great work, they communicate often and keep you informed of the timeline. My car looked like new after they worked on it. Enterprise is right by t Great work, they communicate often and keep you informed of the timeline. My car looked like new after they worked on it. Enterprise is right by them so it's convenient to get the rental. Jon Allen did a fantastic job. I recommend them! More

Don't trust this dealership for warranty service repair Dealership said I needed 4 new Michelin tires on a 2017 Envision. I asked about the tire warranty since the tires were 6 yrs-60K miles and I only had Dealership said I needed 4 new Michelin tires on a 2017 Envision. I asked about the tire warranty since the tires were 6 yrs-60K miles and I only had 30K and 2 yrs. They told me there wasn't a warranty. I explained that Michelin does give a warranty. I got a case# from Michelin and they confirmed the tires were under warranty and this dealership still argued with me and told me I was being informed wrongly. I gave the dealership the phone number to call and they said that wasn't a good number for Michelin but yet it worked for me. I spent 2 hours just trying to get them to contact Michelin and get the prorate amount I had to pay As it turns out Michelin paid 60% of purchase price for the tires, I paid 40%. How many more customers are they ripping off? When you buy a new car the tires are warranted under the tire manufactures warranty, so beware of this dealership, they will try to cheat you. I have been going to this dealership for 4 yrs. More

Standard Service Great service department. Rick Gonzales always gives us great service. Standard oil change and transmission service. Also fixed a vacuum leak in the A Great service department. Rick Gonzales always gives us great service. Standard oil change and transmission service. Also fixed a vacuum leak in the AC system. Thanks! More

Great Had to come in for service on my new truck and was already very worried about what the dealership was going to cover and do. Rick made the whole exper Had to come in for service on my new truck and was already very worried about what the dealership was going to cover and do. Rick made the whole experience very easy and a lot better. More

Awesome dealership Awesome dealership, sales and service are extraordinary. The facility and employees go above and beyond my expectations. This dealership group will be Awesome dealership, sales and service are extraordinary. The facility and employees go above and beyond my expectations. This dealership group will be the only place I buy and service my vehicles. More