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Ewing Buick GMC - Service Center

Plano, TX

4.4
494 Reviews

494 Reviews of Ewing Buick GMC - Service Center

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July 16, 2019

Tire fix Contacted salesman vehicle purchased from. Arrived at dealership and couldn't get hold of salesman. Nail in tire and was told it needed to be replace More

by Canihit
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Harp
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Ancker
Jul 17, 2019 -

Ewing Buick GMC responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (972) 665-3131 so we can work towards a resolution.

July 11, 2019

Best service Jim Bearden and the service technicians consistently take excellent care of my vehicles. Fair and honest at all times. I would highly recommend this More

by Julie S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Bearden
Jul 12, 2019 -

Ewing Buick GMC responded

We're glad everything was completed quickly and to your satisfaction! If you're ever in need of more help, please let us know!

July 04, 2019

Yukon XL Service As much as I hate my Denali this dealership has the best service. They go above an beyond for their customers. Jim Bearden took care of me. More

by Rick95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Bearsen
July 04, 2019

Excellent dealership Excellent service Excellent employees Very easy to get your vehicle serviced and if you need to wait they have a great customer waiting area .All e More

by Jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Harp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Fortner
June 26, 2019

Great Service As Always! I received a letter from GM stating I may have a brake vacuum problem and if I did to take it to the dealership. The problem was I was already over th More

by SteveD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Towb
Jun 27, 2019 -

Ewing Buick GMC responded

SteveD, thanks for the praise! We appreciate your 5-star rating and tag of Benjamin. We're pleased to hear your extended warranty covered the necessary work. See you next time. Best wishes!

June 09, 2019

Excellent service-always! I have always enjoyed excellent service from Ewing Buick! Would recommend them to my family and friends! Very kind and efficient employees! Will bu More

by Carlover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Gonzales -Mr. Perez.
Jun 14, 2019 -

Ewing Buick GMC responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 03, 2019

Great service Great service Advisor JR explained very detailed what was going to be done to the vehicle, he always contacted me for approval or anything that came up, very reliable and c More

by Mr. chupp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR in service
Jun 12, 2019 -

Ewing Buick GMC responded

We’re glad you found our staff to be so reliable and caring. We are here to support you through your service every time. Have a great day!

May 28, 2019

Outstanding service Rick Gonzalez went above and beyond to take care of my truck. He was precise and helpful in making sure that my vehicle continued to run like new. I h More

by Qlewisd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Gonzalez
Jun 01, 2019 -

Ewing Buick GMC responded

We are pleased to hear that our team went above and beyond during your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2019

Oil Change & cabin repairs As always, the dealership fixed what they were supposed to and came in at (or below) estimate. Great people to work with as they always are More

by Coop123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fortner
May 23, 2019 -

Ewing Buick GMC responded

Thank you for your continued business! We're proud to know that we've been able to give you consistent quality service, and greatly appreciate your valued support!

May 20, 2019

Excellent service, From the minute I arrived to the dealership to get my car serviced I received quick courteous treatment. I received a call in the afternoon to let me More

by fcocassina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Towb
May 23, 2019 -

Ewing Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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