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Ewing Buick GMC - Service Center

Plano, TX

4.1
500 Reviews

500 Reviews of Ewing Buick GMC - Service Center

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October 19, 2020

Poor communication. Kept my car 3 days before providing an estimate for repairs even though they have an army of service reps. Good repair work More

by Repair customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve in service
October 09, 2020

Very disappointed with body shop/NO communication AT ALL. Another disappointment using this dealership and will never return or recommend to anyone I know ever. More

by Ptchalupa51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon Allen/ body shop
October 07, 2020

Great customer service!!!!!!!!!!!great customer service! Great customer service! Great customer service! Great customer service!!!!!!!!!!!great customer service! Great customer service! Great customer servi More

by juangtz.jg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin
September 28, 2020

I received outstanding service as always from Ben Towb and the service technicians. They had me in and out even quicker than expected. I’m 100% satisfied with my experience. Thank you! More

by DLH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Towb
September 28, 2020

Service Dept is always friendly and professional. I can make an appointment for service and schedule it when it works during my day and plans. More

by Rhonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Anker
September 22, 2020

Excellent service and advisors. Clean and nice facility. I bypass my local GMC dealer for this one. It’s the real deal when it comes to customer service and I trust my vehicle in their hands 100% More

by Narobinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Bearden - Service Advisor
September 22, 2020

Best service from Brad Ancker. I always feel safe when driving off with my GMC knowing Brad and his tech team did a great job making sure my GMC is well maintained. More

by Ms.Torres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Ancker - Service Dept
September 17, 2020

Long time customer. Was told by Kevin in service the $159 diagnostic fee would be applied to any work done on the car. Quoted $1300 for struts and $300 for gas vapor repair which made the engine light come i More

by Chcalifornia
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Kevin. Service
September 14, 2020

Every time I take my car in for service, I am always please on how the reps treat me and the required service performed flawlessly! More

by SteveD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Towbe
September 08, 2020

I took 2 cars here. They did a great job on my wife’s car but not such a great job on my truck the very next day. I was not 100% satisfied w the external work they did on my truck. More

by Cvill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Hultman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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