Ewing Buick GMC - Service Center

Tab Brede exhibited excellent customer service and it was very nice conducting business with him. From now on I’ll be doing business with Ewing service department. very nice conducting business with him. From now on I’ll be doing business with Ewing service department. More

Very impressed with the Ewing dealership here in Plano, from the time I walked in until I left! Clean, friendly, professional atmosphere with superb service! from the time I walked in until I left! Clean, friendly, professional atmosphere with superb service! More

Disappointing that a car with 1000 miles already needed 2 repairs or parts. Only one was actually replaced .unclear why they would not believe us. repairs or parts. Only one was actually replaced .unclear why they would not believe us. More

Ewing (& especially Steve Fortner) is always friendly, polite & courteous. Steve treats customer (me) as if a relative - meaning, always does his best (100%) to address any needed repairs and as timely as polite & courteous. Steve treats customer (me) as if a relative - meaning, always does his best (100%) to address any needed repairs and as timely as possible. All potential-future issues are always addressed as well. Any repair is thoroughly explained. I very much appreciate the use of a loaner vehicle for repairs requiring more than 1-day on an older car like mine.  Being female, I appreciate the respect Steve & others there have always shown me. Steve has always treated me as an equal and has never talked down to me or discounted what I say about any car issue when I tell him what has occurred. (I wish I could say this about every dealer I've ever dealt with, but that isn't the case.) Thank you Steve and other service advisors, mechanics at Ewing Buick for a great service department. - Catherine Groseclose  More

People were very professional. Will Desmond was extremely detailed in his explanations for what my options were. Everything was done as promised. Would return but but hopefully don't have to. detailed in his explanations for what my options were. Everything was done as promised. Would return but but hopefully don't have to. More

The service I received at Ewing Buick GMC was impeccable. Kevin Braden/ASM, was extremely knowledgeable, helpful and polite. I highly recommend the Ewing, Buick, GMC service department for the care and maint Kevin Braden/ASM, was extremely knowledgeable, helpful and polite. I highly recommend the Ewing, Buick, GMC service department for the care and maintenance of my vehicle. More

The work done on repairing my rear bumper was excellent. The only problem that I had was the 16 days it took for the body shop to finish the work which seems too much for the job. I had to call the shop se The only problem that I had was the 16 days it took for the body shop to finish the work which seems too much for the job. I had to call the shop several times to get the status of the repair More

I every time we take our car in for regukar maintenance, there is a Laundry list of items and issues found. The car is only 5 years old so either we were sold a lemon, the quality of this particular model there is a Laundry list of items and issues found. The car is only 5 years old so either we were sold a lemon, the quality of this particular model is poor, or the dealer has high maintenance quotas. More

Brought the car in for lots of problems and the one thing we asked was to fill the washer fluid. They didn’t even do that and they left the car dirtier than when we dropped it off. All it seemed like they di we asked was to fill the washer fluid. They didn’t even do that and they left the car dirtier than when we dropped it off. All it seemed like they did was change the oil. The service advisor didn’t seem to care much and didn’t seem to have time for us. More

Typical great service. Made the task painless!Well Typical great service. Made the task painless! Well done, Ewing. Picked truck up and returned it the next day. What else can I say ??? Bye Typical great service. Made the task painless! Well done, Ewing. Picked truck up and returned it the next day. What else can I say ??? Bye More